Lite Stone Anmeldelser 

Good communications and relatively fast delivery. The problem is with how they sell the panels. I ordered three 122 x 62cm translucent panels for one wall expecting them to arrive with different patterns. However, they were all exactly the same making the backlit wall look a bit strange to say the least.

They did what they said they would do. I received the samples promptly. I have to say the stone veneer looks very good

Arrived earlier than expected so in plenty of time for requirements. , good quality product. Not used for original purpose, but will use for another project.

I couldn’t be happier with my experience using Lite Stone’s Slate Veneer "Bianco"! From the moment I unboxed it, I was impressed by the quality and natural texture of the veneer. The transformation it has brought to my living room is incredible—my feature wall now looks elegant, modern, and full of character.

Beyond the product itself, the support from Lite Stone was outstanding. They guided me through the fitting process, making installation much easier than I expected. Their expertise and assistance truly made a difference.

If you're looking for a stylish and high-quality veneer with excellent customer service to match, I highly recommend Lite Stone’s Bianco Slate Veneer!

We used Lite Stone to supply a large sheet of translucent slate and lighting kit. The result was fantastic the slate looks great during the day with the light off and even better when the light is turned on. I had lots of questions that Lite Stone assisted me with during the project. Great service and great product.

Having stumbled across the Copper veneer sheets from Lite-Stone with a google search I thought I had found just what I was looking for - I ordered a sample to ensure that the product was as good as it looked in the images online.
It was so different to anything we had seen before and confirmed to me that this was exactly what we needed. after a brief conversation with Ryan regarding installation I was happy to place an order.
Within a few days 10 sheets of veneer were delivered on vey good packaging.
I then applied 2 coats of epoxy resin to the top surface before our kitchen installer fitted them to the wall.
The result is we really have something a little different that looks incredibly expensive, but really was not in comparison to any other splashback.
Great product, great service and delighted with the result - Thank you

I came across lite stone by chance when I was looking for a feature stairwell wall for our house, I sent for samples and was impressed with the product , customer service was great with advice , quick delivery and the result was just what I wanted. We have a building company and will definitely recommend this company for projects .

Superb quality and excellent customer service. Highly recommend

We ordered a sample, spoke to staff and then placed an order after we were sent a photo of the specific slate sheets. The whole process was so easy and the product looks fab. We used it above a wood mantle with a sealed gas fire below. It makes the statement that we anticipated. Really happy with product.

Brought 6 large self adhesive sheets to go behind our log burner. Look great and they break up a long wall with both a different colour and texture. The team were most helpful with advice when one of the pieces started to come away from the wall. The problem was the scored emulsion paint was lifting from the plaster. Sorted and still attached after 5 fires in the evening this week.

Not installed the product yet, but the service we have experienced has been excellent. Great advice provided on the product we have purchased

Communication throughout the purchase was great. Ryan from sales also sent me previews of the product before sending and gave me an alternative choice to choose from which was very helpful. Even though I bought a full 8x4ft sheet that had to be sent from Germany the delivery was surprisingly quick. All in all I'm delighted with the product and service and will definitely be a returning customer.

An excellent product and very helpful staff; we were kept up to date every step of the way, and were given final approval before the tiles were sent, and the shipping was fast and secure.
Hope to deal with LiteStone again in the future - I'm sure I can conjure up another project at some point.

I ordered trial sample after being told the stone is good for laser engraving. It is not. It cuts well but when engraving I guess there is a coating the refracts the light as you get two engravings a few millimetres off of each other.

Fantastic company, communication was on point. Product is just as described, strongly reccommend 👍🏻

Fantastic Customer Service. We were notified throughout. A different delivery date was booked to ensure we would be home. Photos sent of the proposed material. The product itself is just what we were looking for.

Ryan was very helpful when ordering our mosaic floor tiles. We are very happy with the finished look.

Great Company to deal with and will certainly use again. I have recommended them to lots of people too. Customer service was excellent and goods arrived quickly and very well packaged.

The slate sheets are so easy to work with and look very impressive.

Be very careful ordering from this company, we found it is a poor product and even worse customer service.
We ordered the grey slate veneer for a dormer, our builder started putting it on in line with the instructions, but the thickness of the slate was significantly different on each tile, so there was no way they could ever line up properly, even with a dry run which we did. We took photos and shared them with the customer service team, but they wouldn’t accept any returns even of the unopened boxes, because we were just outside of their 14 day period. The product just isn’t fit for purpose and we are now £900 out of pocket.

Update - It seems litsetone are now suggesting my review is not accurate. I have kept my post very factual and Litestone have chosen to get personal regarding my prior reviews, which clearly aren’t disingenuous if you read the response from the companies in question. My builder ordered the lite stone product, and litestone subsequently dealt with me directly when I raised the issue. My builder has built a 30 square metre extension for us, the bulk of it cladded in ecoscape cladding and has done a great job, so l have no reason to believe he isn’t capable of following the lite stone instructions. I have photos of the issue with the lite stone and the correspondence with customer service that I would be happy to post as evidence but I don’t think I’m able to add pictures on trustpilot