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Linvelles London Anmeldelser 

132
•
TrustScore 3 av 5

3,2

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Honestly, after seeing other reviews and having spoken to somebody via the chat function on their site and all my questions answered I felt confident enough to make a purchase. I wish I got the name o... Vis mer

Vurdert til 1 av 5 stjerner

I ordered some shoes which turned out to be too big - I returned them however postage was to Italy ! If I had known that to start with I wouldn’t have ordered. It cost be £20 in postage to Return- I w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Was hesitant to buy as barely no reviews and quite a new online shop but the website is easy to navigate and have people ready to answer any questions. I ordered some Tommy Hilfiger earrings to test... Vis mer

Vurdert til 1 av 5 stjerner

Paid for trainers 8/5. Received email acknowledging order. Never heard from again. No response to any of my messages or emails since. Ignored PayPal. Now had to escalate case. Fingers crossed I get my... Vis mer

Informasjon om virksomheten

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Om Linvelles London

Skrevet av virksomheten

Linvelles is a high-end fashion and apparel store selling luxury items sourced from boutiques and brands across Europe. Founded in late 2019 the company has continually provided customers with designer clothing, bags and accessories at excellent prices. With a Buy now, pay later scheme using gateways such as Klarna and Paypal Credit; you can get your favourite designer pieces in monthly instalments of 3. Click here to shop at Linvelles

Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

132 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(132)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Excellent !

Excellent !! I chose 1-3 day delivery and item arrived on 3rd day. I emailed regarding tracking and received a reply straight away with tracking reference.

30. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Customer service unreachable

Been trying to contact customer care for days and it always goes to voicemail. also filled a contact form on the website and no response. I am worried because this is my first time using this website

29. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Linvelles London

Hey Jesikarh,

We are sorry for the delay; we have responded to your query via email and have had a member of our team call you to confirm the details.

If you have not received our response, please contact customerservice@linvelles.com.

Kind Regards,
Linvelles

Vurdert til 5 av 5 stjerner

Great customer service

After my first purchase I was disappointed with a quality of the product (Love Moschino Purse) and gave the company a bad review.Since then they have got in touch with me and offered free of charge replacement (to pick whichever I wanted).My new purse is on it’s way and would love to thank Linvelles for their great customer support and resolving my issue.

10. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

If you are thinking of buying from this…

If you are thinking of buying from this incredible company you need too!

I took a chance and I’m so happy that I did and I have my second order on the way 🤗

Fast delivery and the customer care team are amazing!

10000000000% recommend this Company

7. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you for providing wonderful…

Thank you for providing wonderful service when I raised a query about the purse I bought. It is a beautiful product and you have a fabulous selection of goodies to choose from. Service I received second to none!

3. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

£20 postage to return shoes appalling customer service

I ordered some shoes which turned out to be too big - I returned them however postage was to Italy ! If I had known that to start with I wouldn’t have ordered. It cost be £20 in postage to Return- I was told a they would contribute £15 towards postage. I have given my bank details & call them every day and just get forwarded to voice mail. No response appalling customer service - time wasters been waiting since November - maybe they have gone bust -: not answering phones at all

13. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Linvelles London

Hey Julie,

We are sorry to hear that.

The delay in the reimbursement was due to incorrect bank details given over the phone. A member of our team has since called you and resolved the issue.

Please let us know if there is anything else we can help you with by contacting our customer service team at customerservice@linvelles.com

Kind Regards,
Linvelles

Vurdert til 1 av 5 stjerner

Placed an order on 12/24

Placed an order on 12/24. Almost three weeks and still waiting.

11. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Linvelles London

Hey Ivan,

Our order management team are currently in contact with UPS trying to locate your parcel and solve the issue.

As your delivery address is in the United States of America we are experiencing slight delays.

A member of our order management team will contact you with an update soon.

Kind Regards,
Linvelles Customer Service

Vurdert til 5 av 5 stjerner

Loved my bag

Loved my bag! Came on time, Laurel from customer service was really helpful👍🏻

1. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Item faulty after one wear trying to…

Item faulty after one wear trying to get in contact with Linvelles and no answer mail box full ect tried emailing no repose I need to return my faulty item !! The item has not been worn but for 10 minutes and logos have fell off them they are faulty !!!!

27. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Linvelles London

Dear Jodie,

We are sorry to hear that.

A member of our customer service team has replied to your email.

Unfourtunately, since the item was used and damaged we cannot accept the return.

For items to be returned at Linvelles they must be unused and in the same condition as they were when they were shipped.

If you have anymore questions, please contact customerservice@linvelles.com

Warm Regards,
Linvelles

Vurdert til 5 av 5 stjerner

Purchased a bag

Purchased a bag, delivery was fast and the customer service team was very helpful!

10. desember 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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