LINSY HOME Anmeldelser 242

Great experience prompt shipping, ETA and product. Excellent design.

Customer service was excellent. They were very helpful, and took care of the issue I had to my stratification.

The comfort is not pleasing and we also receive a stain on it when we open up just one box. Im trying to return it but it is like pulling teeth. There is no customer service and when you call 1-838-943-0677 to speak to some to start the return process the mailbox is full. After starting a chat on the website it mysteriously is not working and now I'm doing everything by email which I have. I was sent an email stating my ticket is closing because i haven't responded to them in a week after responding to them daily and I have screenshots and emails to prove that I had been responding but it seems whoever is helping me is clearly hesitating and I believe it is so I can go pass my 30 days so I cannot get a refund. I WILL NOT BUY. ALL I WANT TO DO IS RETURN THIS SO I CAN MOVE ON BUT IM NOT GETTING ANY HELP FROM THIS COMPANY. DO NOT BUY!!! NOT WORTH THE FRUSTRATION AND CHECKING MY EMAILS IN THE MIDDLE OF THE NIGHT TO SEE IF I WAS SENT AN APPROVAL. ALSO I SUBMITTED A ONE STAR REVIEW ON THEIR WEBSITE THAT DID NOT POST AND IM PRETTY SURE THERE ARE PLENTY OF REVIEWS LIKE THIS THEY WILL NOT POST. I WILL NOT RECOMMEND THIS COMPANY.

The good:
~ Easy setup
~ Looks good
~ Storage (the reason we purchased)
~ Configurable
~ Washable

The bad:
~ One leg came damaged and won’t screw in straight.
~ No customer service phone number. Will have to try to resolve through email. Not a customer service convenient method.
~ Back cushions aren’t wide enough. We set up a three-person couch. There are gaps between the cushions. The cushions seem to be designed for chairs, so don’t fit properly for couches.
~ Cushions are stiff. Hoping they soften with use.

Overall the couch is great, comfortable and works well. One area of improvement would be adding velcro between the seats and bases, the seats slide easily.

They arrived quickly and they were so easy to put together. They are super comfortable. I love all the options and storage

Ordering was a breeze. Set up was easy. Couch is more firm than I expected, which is great. Durability is still in question, but time will tell.

they arrived quickly and packaged nicely. I ind them comfortable for lounging but not for sitting- not for old people or short people. The color is not as vibrant as online but dull. Also- one of the seats did not come with the set and between Fedex and Lindy we are trying to track it down put Linsey’s AI generator customer service sucks and we’re having difficulty connecting with an actual human.

Not as expected at all. Definitely wouldn't buy. Several pieces came used and scuffed. When I contacted the company they said absolutely not possible. I sent pictures they didn't reply. In addition to that, after about 1 hour of sitting on it, it develops a cavernous hole in the seat that will never go away. The sofa has no storage in the seat even though it's written everywhere all over the website. It's not every model. I would throw the sofa right out if I could.

The packages arrived quickly from FedEx. Just know they leave it all on the stoop or in front of garage. They did send a photo confirming the delivery. The boxes were not too heavy. The assembly was clear and easy. It’s easy to take apart & rearrange. It feels sturdy & solid. The best thing about it is that all the parts are interchangeable. You can move and flip all the cushions. The storage under the seats is perfect for blankets, electronic devices, games etc. Soft fabric that is comfortable and strong. Would be nice to have more color options.
The only negative is the seat is not very deep. The back cushions are quite thick taking up the seat depth. You can remove the back cushions to provide more depth especially for laying down.

Quality bed at a quality price, the customer service got back to me quickly and resolved any and all issues i had. Would recommend and purchase from again. Thank you

Delivery was fast, everything delivered complete, and in good condition. The purchase was what we were expecting. The only improvements I could recommend would be more color options, and softer cushions.

Easy to put together.
They look great
Everyone is perfect

Good products and I have had good support experience. The only thing is the customer support does not operate on USA time zones so all questions are answered in middle of night when using email.

Quick delivery (quicker than expected)
Easy set up.
Great quality.
Family is happy and using together immediately.

The couch is unbelievable everything you want in a couch/sectional. Everything is easy to put together and the firmness is just right. I love the space I have now because of all the storage it provides. I can honestly say that it is the best couch I have ever owned. Oh and the customer service is phenomenal too.

My product is great and I love it. However it had a panel with a defect and was short one screw. I contacted LINSY and they responded right away and they did stay in touch the entire time before and after I got my replacement panel. Getting the screw however not so easy which is understandable to ship one screw over seas is kinda crazy. They suggested to contact the seller I got the bed from and I did and they took care of the screw so was a little extra work but the bed is great and very sturdy and has light and also storage and I can still have a night stand while opening the drawers under the bed! That is an issue with most beds that have storage drawers as I found out with my previous frame.

Love our new couch!!! Finally enough room for the people and pups!!! Keep finding more and better ways to arrange it. These are such good quality...definitely built to last!!!

The item arrived damaged. As of yet the issue remains unresolved.