The ring was perfect and the service outstanding! They even managed to send me the ring earlier than originally estimated which meant I could bring my plans forward. Needless to say my new fiancée is... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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My partner ordered my beautiful engagement ring from Lily Arkwright and we have recently purchased the matching wedding band. The quality is excellent and I have had so many compliments. The delivery... Vis mer
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I visited the Marylebone branch of Lily Arkwright with my fiancee to shop for engagement rings. We were helped by Ellie, who seemingly knew everything you could want to know about engagement rings... Vis mer
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The booking experience was great, and no fuss. Even when we got to the London location the person seeing us was attentive and understanding of our request. But the main reason I want to writ... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Lily Arkwright is an award winning luxury jeweller with showrooms in London & Manchester offering free insured global shipping. We offer the very best quality diamonds and gemstones including lab grown diamond, moissanite & coloured gemstone engagement rings in addition to our stunning jewellery collections. At Lily Arkwright our mission is to cultivate a sustainable, compassionate and transparent jewellery industry. So you can feel amazing about the jewellery you wear without compromising on quality. We aim to provide a real choice for our clients and have helped tens of thousands of couples find the perfect engagement ring and wedding bands. Our commitment to excellence is equally matched by our commitment to you, one that’s built on honesty and integrity. We go above and beyond to provide a service level which many retailers simply can’t match and are rated as one of the best companies on Trustpilot. We understand the importance and significance when purchasing bridal jewellery and only work with the very best quality gemstones and materials. Our lab diamonds are all fully certified and we’re proud Chatham coloured gemstone and Charles & Colvard Moissanite authorised retailers. Our vibrant collections showcase the most exciting Lily Arkwright jewellery designs and latest bridal fashion, crafted here in the UK. Each and every piece is tested and hallmarked ensuring you receive British craftsmanship and unrivalled quality at an exceptional price point.
UK Assay Assured & NAJ Members
Skrevet av virksomheten
- We're committed to our customers and offer unparalleled quality lab grown ethical jewellery
- Lily Arkwright is a verified Assay Assured Jewellery Retailer. All precious metal jewellery offered by Assay Assured jewellery retailers carries the legally required independent hallmark verifying the precious metal content; Assay Assured have been testing precious metals for over 550 years. We're proud to be part of a scheme of sampling and testing by Assay Assured to ensure that jewellery exempt by weight from hallmarking is also of the claimed standard - a protection over and above legal requirements. Assay Assured is the only Trustmark specifically for online jewellery retailers. View our trust certificate here. We're also members of the National Association of Jewellers and abide NAJ's code of conduct, based on honesty, integrity and professionalism.
Spread the cost up-to 36 months, from 0% Interest.
FREE & INSURED GLOBAL & SHIPPING. 30 DAY RETURNS.
Want to pay later for your purchase? Simply choose Klarna during checkout and Split the cost into monthly instalments between 0 - 36 months, starting from 0%.
All our products are eligible for purchase through Klarna, ranging from beautiful Charles & Colvard, Forever One Moissanite and Diamond engagement rings, Earrings, pendants, wedding & Eternity bands in a wide range of sizes including popular 1 and 2 carat sizes, set in 18k yellow, rose and white gold and platinum metals.
In addition you can now purchase our Chatham coloured lab grown precious gemstones, including lab grown rubies, lab grown sapphires & lab grown emeralds in a wide range of caret sizes set in 18k white gold. All our products are crafted here in the UK and are UK hallmarked ensuring you received unparalleled quality fine jewellery backed by our Assay Assured membership.
Kontaktopplysninger
The Towers Mansion , M20 2SL, Manchester, Storbritannia
- 0161 537 6773
- hello@lilyarkwright.com
- lilyarkwright.com
Excellent quality and faultless service
From start to finish the level of customer service was excellent. The ring arrived ahead of time and the quality of craftsmanship was outstanding.
27. mars 2026
Svar fra Lily Arkwright
Hi Michael,
Thank you so much for taking the time to leave us a review!
We are delighted to hear that you received great customer service from us, and that you are happy with the quality of your rings. We're so glad to hear your ring arrived in good time before your special moment as well!
Thank you for choosing Lily Arkwright for such a special purchase! Should you require our assistance again in the future, please do feel welcome to reach out.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Great experience
Brilliant experience with Lily Arkwright. The rings are absolutely stunning and exceeded expectations, and the service was professional and efficient throughout. Great quality, excellent communication. highly recommend. We are all set for our wedding day
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lily Arkwright
Hi Emma,
Thank you so much for taking the time to leave such a kind review!
We are delighted to hear that you've had a great experience with us, and that you love your wedding rings. We really do appreciate your recommendation of us, and we wish you both all the best for your upcoming wedding!
Thank you for choosing Lily Arkwright for such a special purchase! Should you require our assistance again in the future, please do feel welcome to reach out.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite,Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Fantastic Experience with Lily
I had a fantastic experience with Lily Arkwright from start to finish. The quality of the jewellery is exceptional, and you can really see the attention to detail. Their selection of diamonds is impressive, and everything feels both luxurious and ethically conscious!
14. mai 2025
Svar fra Lily Arkwright
Hi Gaz,
Thank you so much for leaving such a lovely review!
We are delighted to hear how pleased you are with your ring, it's so important to us that these are always ethically crafted with great care. It means a great deal to know that you had such a great experience with us!
Thanks again for your kind words, and please do feel welcome to reach out in the future if we can be of any further assistance at all!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
I’m so happy with my wedding band
I’m so happy with my wedding band, it is as beautiful as I thought it would be. It arrived earlier than planned.
24. mars 2026
Svar fra Lily Arkwright
Hi Diana,
Thank you so much for taking the time to leave us a kind a review!
We are so pleased to hear that you love your wedding band, and that you trusted us with such a special purchase! We wish you both all the best with your upcoming wedding!
If there is ever anything that we can assist with in the future, we'd be delighted to hear from you again.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Absolute perfection!
The ring was perfect and the service outstanding! They even managed to send me the ring earlier than originally estimated which meant I could bring my plans forward. Needless to say my new fiancée is incredibly happy with the ring and we are now planning our wedding!
27. mars 2026
Svar fra Lily Arkwright
Hi Richard,
Thank you so much for taking the time to leave such a glowing review!
We are delighted to hear your had such a positive experience with us, and that your fiancée loves her ring - a huge congratulations from the whole team to you both on your engagement!
Thank you for choosing Lily Arkwright, and should you require our assistance again in the future, we'd be delighted to help.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Svar fra Lily Arkwright
Hi Harry,
Thanks so much for your kind review! We're so pleased we were able to help assist you with such a special purchase!
Thank you for choosing Lily Arkwright, and please do get in touch if there is anything we can assist with in the future!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Beautiful rings
My partner ordered my beautiful engagement ring from Lily Arkwright and we have recently purchased the matching wedding band. The quality is excellent and I have had so many compliments. The delivery is fast and secure and I am delighted with both rings.
24. mars 2026
Svar fra Lily Arkwright
Hi Hannah,
Thank you so much for taking the time to leave us such a lovely review, it's great to hear you've had so many compliments on your ring set!
We really appreciate you choosing Lily Arkwright for two very special purchases. Should you ever require our assistance, please do feel welcome to reach out to us in the future!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Excellent customer service
The booking experience was great, and no fuss. Even when we got to the London location the person seeing us was attentive and understanding of our request.
But the main reason I want to write this review is what happened when it was delivered. I initially ordered oval 5ct gold ring, having paid £3400 for it. 1.5 months later and it being due to delived I checked the price again ( just to check how much it's gone up by), to my suprise the exact same specification ring was now priced approx £400 cheaper.
I wrote a email to them and Renai their Senior Jewellery Consultant explained it to me for the difference (world events as you can imagine)and offered to refund the difference.
Overall great experience from beginning to end.
I will be recommending this company to whoever is looking for a engagement ring or any other jewellery that is reasonably priced and looks great.
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lily Arkwright
Hi Sudeep,
Thank you so much for your kind words - we are so pleased to hear that you've had such a great experience with our team throughout the process!
We really do appreciate your recommendation of our services, and please do reach out to us if there's anything we can do to assist in the future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Flawless experience - I wouldn’t hesitate to go back!
I visited the Marylebone branch of Lily Arkwright with my fiancee to shop for engagement rings.
We were helped by Ellie, who seemingly knew everything you could want to know about engagement rings - she had the answers to every question we had, offered advice and recommendations around our choices, and was overall just lovely to chat with, all of which helped us feel confident that we had picked the perfect ring by the end.
I genuinely can’t think of a single flaw in our experience. Everyone at Lily Arkwright I dealt with was professional, friendly, helpful, knowledgeable and prompt. There is no question that I felt valued for my custom - and, were it not for the nature of the purchase, I would happily return!
27. januar 2026
Svar fra Lily Arkwright
Hi Edward,
Thanks so much for leaving such a kind review!
We are delighted to hear that you had such a positive experience with Ellie and the team. It means a great deal to know that you felt confident and supported throughout the process!
Thank you again for choosing us for such a significant purchase! Please don't hesitate to get in touch should there be anything we can assist you with in future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Great experience overall
Great experience overall — exactly what we wanted and very friendly staff.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lily Arkwright
Hi Miles,
Thank you so much for your lovely review, it really means a lot to us.
I’m so pleased to hear that you had such a positive experience and that everything was exactly what you were hoping for. It was a pleasure to assist you, and I’ll be sure to pass your kind words on to the team.
If we can help with anything at all in the future, please feel free to reach out.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Excellent customer service and follow-through
Excellent customer services made the purchasing experience almost seamless. Timely completion of the engagement ring and secured delivery enabled stress-free acquisition. Constant communication provided assurance throughout the process, including transparency around lab diamonds and production timelines.
The only reason for four not five starts is the lack of available payment plans for foreign buyers—their payments partner is only available for UK-based residents. Otherwise, everything else about the Lily Arkwright experience was enjoyable and positive. I highly recommend them for anyone looking for an engagement ring in the UK.
6. mars 2026
Svar fra Lily Arkwright
Hi Patrick,
Thank you very much for taking the time to leave us such a lovely a review, and many congratulations on your engagement! Thank you so much for taking the time to share your feedback with us, we really do appreciate it.
We’re absolutely delighted to hear that our customer service made your experience feel seamless, and that the communication, transparency, and timely completion of your engagement ring gave you confidence throughout the process. We know how important these moments are, so it means a great deal to us that you felt supported and reassured from start to finish.
We also want to thank you for your feedback around our payment options. Feedback like this is genuinely valuable, and we are continually reviewing and evolving our offering to ensure we’re providing the best possible experience for our customers. This is something we are actively reviewing as part of our ongoing commitment to refining the full customer journey.
Thank you again for choosing Lily Arkwright, should you require our assistance, please do not hesitate to contact us.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Three occassions
Bought an engagement ring online, then went back 11 months later to their Marylebone showroom for consultations on two different days for the wedding bands - no issues, prompt, professional and smooth throughout. Lily Arkwright costs a bit more than comparable companies but worth it for good service and excellent delivery time frames and tracking.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lily Arkwright
Hi Kimmy,
Thank you so much for taking the time to leave us a review, and for being a valued returning customer.
It means so much that you came to us for such special purchases, and we are so glad to hear you had a smooth, positive experience with us, both online and in store.
Thank you again for choosing Lily Arkwright, should you require our assistance, please do not hesitate to contact us. We wish you all the best for your wedding next month!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
The most perfect rings!
My fiancé purchased my engagement ring from Lily Arkwright… safe to say it’s all I’ve ever wanted. From the cut, colour and setting of the diamonds, to the engraving, everything was beautifully crafted. We now also our wedding bands (for our wedding next month!) and couldn’t be happier with them. My band perfectly matches my ring and compliments it, with my partners ring being a little more unique with a satin polish! We visited London to see them in person before ordering, and had the most friendly and caring service. I cannot recommend Lily Arkwright enough!
4. mars 2026
Svar fra Lily Arkwright
Hi Natalie,
Thank you very much for taking the time to leave us such a lovely a review, and many congratulations on your engagement!
We are delighted to hear your had such a lovely experience with us, and that you both love your rings from us! We're so pleased you came to us for such special purchases.
Thank you again for choosing Lily Arkwright, should you require our assistance, please do not hesitate to contact us. We wish you all the best for your wedding next month!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
This is my third purchase from LA
This is my third purchase from LA, and the customer service was top-notch. I had to exchange a product and was grateful for the prompt responses and consistent updates. The necklace I got in the end was beautiful and very well received.
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lily Arkwright
Hi Erika,
Thank you so much for taking the time to leave such a lovely review.
We are delighted to hear your had such a positive experience with us, and that you've returned to us multiple times - we really do appreciate your support!
We couldn't see a record of you visiting or an order under your name however we are delighted to hear of your fantastic experience with us! Thank you again for choosing Lily Arkwright, should you require our assistance, please do not hesitate to contact us.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Great personal service
Great personal service and helped us find our dream ring, couldn't have asked for more
17. februar 2026
Svar fra Lily Arkwright
Hi Henry,
Thank you very much for taking the time to leave such a kind review!
We are delighted to hear you have felt you had personal service from us, and that you both love the finished ring!
Thank you again for choosing Lily Arkwright for such a special purchase! Should you require our assistance, please do not hesitate to contact us.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite,Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Fantastic staff and customer experience
Fantastic staff, a beautiful showroom and the ring arrived before the expected date! The ring came out perfect and I couldn't be happier! Delivery was also fast, secure and discreet, couldn't recommend more!
11. februar 2026
Svar fra Lily Arkwright
Hi Robbie,
Thank you so much for taking the time to leave us a lovely a review!
We are so pleased to hear you had such a positive experience with our showroom team, and that you are happy with the finished product of your stunning ring!
We greatly appreciate your recommendation of our services. Should you require our assistance, please do not hesitate to contact us.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
I couldn’t be happier with the entire…
I couldn’t be happier with the entire experience from start to finish. The ring was fully bespoke, and the team’s communication throughout the whole process was absolutely brilliant. Every detail was explained clearly, updates were consistent, and I always felt confident that everything was in safe hands.
I arranged everything remotely, which could have felt daunting for such an important purchase, but the service was seamless and professional at every stage. The finished ring was exactly as described, if not even better in person.
I would highly recommend them to anyone!
12. desember 2025
Svar fra Lily Arkwright
Hi Oliver,
Thank you so much for leaving us such a lovely review.
We are delighted to hear how pleased you are with your stunning bespoke ring, and that you had such a positive experience with our team. It means a great deal to know that you felt well supported during the designing and production process.
Thank you again for taking the time to share your experience. Please don't hesitate to get in touch should there be anything we can assist you with in future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Service second to none!
From the first consultation to each phone call or email to the collection the service has be fantastic!
I can't thank the team enough for the support.
I adore the ring we designed together and I’ll be back for the wedding rings.
13. februar 2026
Svar fra Lily Arkwright
Thank you so much for taking the time to leave us such a lovely a review, we really do appreciate these kind words!
We are so pleased to hear you felt supported throughout your experience with us, and that you both love the finished ring! We would be delighted to see you soon for your wedding bands also.
Thank you again for choosing Lily Arkwright, should you require our assistance, please do not hesitate to contact us.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Great service and got exactly what we…
Great service and got exactly what we wanted. Friendly staff
23. januar 2026
Svar fra Lily Arkwright
Hi Thomas,
Thank you so much for taking the time to write us a review!
We are so glad to hear that you received great customer service from us, and that we were able to assist with helping you purchase the perfect ring!
Thank you again for choosing Lily Arkwright, please do get in touch if there is anything we can assist you with in the future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Best place to buy an engagement ring!
Outstanding customer service when picking the engagement ring for my partner. The team at Lily Arkwright were super patient and helpful and made the experience so easy and enjoyable!
2. februar 2026
Svar fra Lily Arkwright
Hi Josh,
Thank you so much for taking the time to write us such a lovely review!
We are so glad to hear that you had a positive, well-informed experience with our team - it's such a special purchase for you to make, and we're so pleased we were able to help you in your decision!
Thank you again for choosing Lily Arkwright, please do get in touch if there is anything we can assist you with in the future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Natural Diamond, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.