Lightopia Anmeldelser 1 330

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

On line ordering was straight forward. Product was even on sale!! The fixture showed up promptly. I'm a retired electrician so I've installed my share of light fixtures. I though the Barrington Zlite... Vis mer

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Vurdert til 5 av 5 stjerner

Found great fixtures. The website was easy to navigate until it was time to pay. My two different credit cards were not accepted. I opened a chat and was connected to Opal, who called me and saw th... Vis mer

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Vurdert til 5 av 5 stjerner

Outstanding in all phases of the transaction. The lamp itself is of the highest quality. The assembly is pretty straight forward and the final product is, as I said is outstanding. Shipping time... Vis mer

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Vurdert til 2 av 5 stjerner

The bottom threads on the Brody light fixture center piece go down farther than the cap piece will go up. So the decorative panel you put up isn’t flush and has a huge wobbly gap. For spending $400 fo... Vis mer

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Informasjon om virksomheten

  1. Lampeforretning
  2. Husholdningsbutikk
  3. Leverandør av lampeskjermer
  4. Butikk

Skrevet av virksomheten

Lighting design and fixture experts since 2006, Lightopia is an omnichannel lighting retailer for residential customers and trade professionals. We represent brands focused on contemporary design, quality materials and responsible manufacturing, and help our clients solve architectural and decorative lighting needs utilizing the latest LED lighting technology. We do this 7 days a week with teamwork, expertise, and a helpful attitude to make your lighting experience with us a phenomenal one.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I purchased a floor lamp and it had a…

I purchased a floor lamp and it had a manufacturing defect. I asked for them to deduct the return shipping from my refund and they did!!

5. februar 2026
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Svar fra Lightopia

Hello,

We appreciate your understanding and patience while we worked through that. I’m glad we were able to get it resolved for you.

The Lightopia Team

Vurdert til 5 av 5 stjerner

Great experience

First of all. The light we ordered was really nice. It's spectacular on the ceiling. Invoicing and shipping were without any issues. Was surprising as it came from italy.

5. februar 2026
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Svar fra Lightopia

Hello,

We love hearing that! So glad the light looks spectacular in your space, thank you for sharing!

The Lightopia team

Vurdert til 5 av 5 stjerner

great service

29. januar 2026
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Svar fra Lightopia

Hello,

Thank you so much! We truly appreciate you taking the time to share your experience.

The Lightopia Team

Vurdert til 5 av 5 stjerner

So easy to work with

So easy to work with and very customer service friendly. I also love that you are on Rakuten.

29. januar 2026
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Svar fra Lightopia

Hello,

Thank you! We’re glad your experience was smooth and that our team could help.

The Lightopia Team

Vurdert til 5 av 5 stjerner

A great experience.

The light fixtures arrived very quickly and are as beautiful as we hoped. They are very high quality and look great in our bedroom.

29. januar 2026
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Svar fra Lightopia

Hello,

We appreciate your kind words! So happy to hear you loved the fixtures and that they arrived quickly.

The Lightopia Team

Vurdert til 5 av 5 stjerner

Perfect

I looked everywhere for the perfect light for above my mirror in the bathroom. I was lucky Lightopia popped up in my feed. The light is perfect!
No damage in shipping thanks to the packaging (great job) it arrived as scheduled and I couldn't be happier!

5. februar 2026
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Svar fra Lightopia

Hello,

Thank you so much! We’re thrilled you found the perfect light and are so glad it worked out beautifully in your space.

The Lightopia Team

Vurdert til 2 av 5 stjerner

I ordered a floor lamp from Lightopia…

I ordered a floor lamp from Lightopia (Designed by Koncept)... about 8 days later I had heard nothing from you and called to see what the problem was..... your Cust. Svs agent had no idea and had to call Koncept to find out.... I was then told that the shipment was delayed 1.5 to 2 weeks due to concept moving warehouses. Then a week later the shipment was actually made.... If you want to get a good grade for Cust Service you should be in-synch with Koncept so you can inform customers of delays when they order and not force me (or others) to chase down the jpro

16. januar 2026
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Svar fra Lightopia

Hello,

Thank you for the honest feedback. We’re sorry for the lack of communication early on and understand how frustrating that can be. Staying aligned with our vendors is important to us, and your comments help us improve that process moving forward. We appreciate you bringing this to our attention.

The Lightopia Team

Vurdert til 5 av 5 stjerner

These sconces are beautiful and well…

These sconces are beautiful and well made. The order process was easy and they arrived in a short amount of time.

31. januar 2026
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Svar fra Lightopia

Hello,

Thank you so much for the kind words! We’re thrilled to hear you love the sconces and that the ordering process was easy. We truly appreciate you taking the time to share your experience.

The Lightopia Team

Vurdert til 5 av 5 stjerner

Such a good experience buying from a…

Such a good experience buying from a company with excellent customer service and receiving correct product, as scheduled, in perfect condition. I would definitely purchase from Lightopia again.

29. januar 2026
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Svar fra Lightopia

Hello,

Thank you for your kind words! We truly appreciate you choosing us and are so glad you had a great experience with our team.

The Lightopia Team

Vurdert til 5 av 5 stjerner

Great service

Great service. Olivia was fantadtoc

30. januar 2026
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Svar fra Lightopia

Hello,

Thank you so much for the kind feedback! We’re thrilled to hear Olivia provided fantastic service. We’ll be sure to share this with her.

The Lightopia Team

Vurdert til 5 av 5 stjerner

Frankie Rodriguez

The personnel that took care of me was perfect. Kept me in form of everything and that’s one thing that I really appreciate it.

28. januar 2026
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Svar fra Lightopia

Hello,

Thank you so much for your kind words! We’re thrilled to hear our team kept you well informed and provided excellent service. We truly appreciate your feedback and your support.

The Lightopia Team

Vurdert til 4 av 5 stjerner

updated review

Was sent a satisfaction survey after waiting about two months with no delivery. Shipper seems to have now found the lamp. Expected arrival today.

27. januar 2026
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Svar fra Lightopia

Hello,

We understand how frustrating this is, and we apologize for the delay. Our team would be happy to look into the shipment status and provide an update. Please contact us so we can help.

The Lightopia Team

Vurdert til 1 av 5 stjerner

Don’t buy this lamp it doesn’t install…

Don’t buy this lamp it doesn’t install securely and my package was already open and used at arrival.

28. januar 2026
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Svar fra Lightopia

Hello,

We’re very sorry to hear about this experience. This is not the quality or service we strive to provide, and we’d appreciate the opportunity to make this right. Please reach out to our customer service team so we can assist you further.

The Lightopia Team

Vurdert til 5 av 5 stjerner

Perfect Floor Lamp

I had looked for several months for the perfect floor lamp for my living room and finally found just what I was looking for. The lamp is very "high end" quality, perfect height. It is gorgeous!

28. januar 2026
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Svar fra Lightopia

Hello,

Thank you so much for your kind feedback! We’re thrilled you found the perfect floor lamp for your living room and truly appreciate your choice.

The Lightopia Team

Vurdert til 4 av 5 stjerner

Ordering process was easy

Ordering process was easy: delivered in a timely fashion.

27. januar 2026
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Svar fra Lightopia

Hello,

Thank you for the great feedback! We’re glad the ordering process was easy and that your order arrived right on time. We appreciate your support and hope to work with you again!

The Lightopia Team

Vurdert til 5 av 5 stjerner

Love working with Opal

Love working with Opal, fantastic,best service,Can’t recommend her enough…
Robert

27. januar 2026
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Svar fra Lightopia

Hello,

Thank you so much for your kind words! We’re thrilled to hear you loved working with Opal. She truly delivers fantastic service. We appreciate you choosing us!

The Lightopia Team

Vurdert til 2 av 5 stjerner

Beautiful Fixture, Frustrating Tech/Customer Service

Originally purchased in June 2025, and it was finally delivered and installed in January 2026. I worked with a rep to ensure the correct plug was included since the piece shipped from Europe, but we received the wrong one. We then had to re-order (pay twice!) and wait an additional few months for the replacement to arrive before we could return/refund the original. The replacement was the incorrect length. Thankfully, we were able to make it work, but it should not have taken 6+ months to obtain the correct lamp when working directly with Lightopia's technical rep for the manufacturer.

16. januar 2026
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Svar fra Lightopia

Hello,


Thank you for sharing your experience. We sincerely apologize for the delays and complications you encountered, particularly regarding the incorrect plug and the additional wait time. We appreciate your patience and are glad our technical team worked directly with the manufacturer to resolve this. Your feedback is valuable, and we’ll use it to improve our processes moving forward.

The Lightopia Team

Vurdert til 5 av 5 stjerner

I am very much pleased with my order of lighting

I am very much pleased with my order of the high quality modern and unique lighting I received from Lightopia. I applaud the attention to detail and the expertise that Glen Rocheleau provided me.With so many choices, it was a daunting task and he helped me through my options without being over bearing. I also appreciate the communication and follow ups!My friends all wanted to know where I got my lighting and I’m spreading the word.

7. januar 2026
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Svar fra Lightopia

Hello,

Thank you so much for the kind words! We’re thrilled you love your lighting, and we’ll be sure to share your praise with Glen. We truly appreciate you spreading the word and hope to work with you again soon.

The Lightopia Team

Dette er Trustpilot

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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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