We ordered EM LED 2x2 lights. The delivery was on time but 4 of the lights were damaged. They were great with customer service. We we're able to resolve the issue in a timely and reasonable manner.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Ethan was very accommodating and patient. We are event decorators and needed to order one dome to see if it would work for our design. It was sent right away and it works beautifully for our centerpi... Vis mer
Customer service was incredible. We are building a new home and Lightbulb Surplus helped us make our fixture selections stress free. Excellent products, great prices, precise communication. Definitely... Vis mer
I ordered and received an Emerson fan/light from Light Bulbs Surplus. Within a few months, I noticed a burning smell and hired an electrician to investigate. The bulbs (Chinese) sent with the fan ha... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
LBS is your trusted online source for commercial and residential lighting. Family-owned and based in the USA, we offer 30,000+ products from top brands and our own Contractor Essentials line—all at low prices. Our expert team delivers fast, friendly service and honest advice for homeowners, contractors, schools, and businesses. With thousands of five-star reviews and fast shipping, we make it easy to find the right lighting for any project. Experience why so many customers choose Light Bulb Surplus!
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Great store with hard to find stuff
Great store with hard to find stuff. Found a replacement dome cover for 24 outdoor light fixtures. They look great, arrived quickly, and really were a great cheap makeover. Price was good especially needing two dozen. Got the count wrong and had to order some more - shipping was free and the second batch arrived quickly enough that we left ladders and tools in place by the lights
Ordering was easy and the product came…
Ordering was easy and the product came fairly quick. The reason I did not give 5 stars is that you have to have a minimum order.
Thank you!
Easy to Order and Goodpricing and…
Easy to Order and Goodpricing and available Items in stock
🌟🌟🌟🌟🌟 Exceeded Expectations—Fantastic…
🌟🌟🌟🌟🌟 Exceeded Expectations—Fantastic Experience!
I had an outstanding experience with LightBulbSurplus.com.. From the moment I placed my order, their communication was clear and proactive, keeping me updated every step of the way. The delivery was faster than expected, and the product quality was excellent—exactly what I needed, and even better than anticipated.
It's rare to find a company that delivers great service, speedy shipping, and reliable products all in one go. LightBulbSurplus.com nailed it! Highly recommend to anyone looking for trustworthy lighting solutions.
Never received
Never received. PayPal refunded instantly. I got the impression PayPal was already familiar with this company’s shenanigans.
Tracking says "shipped"
Tracking says "shipped". Has NOT shipped. Used "sent information to shipper" as shipped lie. After more than a month disputed payment on credit card.
Returning an item is impossible
Returning an item is impossible. I bought the incorrect sized chandelier and wanted to exchange it w a larger size. They just give you the run around and now I am stuck with my purchase.
Avoid. Not worth the Low Price.
(1) The shipping costs are very high.
(2) My light fixture came broken. (It was an overhead light fixture with a glass half-dome; it was COMICAL how poorly it was packed.
(3) It's basically impossible / not worth it to return. You have to report the damage within 24 hours (I missed the window), and even then the re-stocking fee / run around is not worth the hassle.
Don't waste your money; just go to a box store instead.
RETURNS IMPOSSIBLE
You get what you order was my experience, however the RETURN PROCESS IS IMPOSSIBLE. If you do not need something or if you accidentaly make a mistake or for any reason need to RETURN anything do not buy from here. My total purchase was a couple hundred dollars and once i attempted to return it because they did not suit my needs afterall, the return price (which they say you are responsible for) was the same price as the purchase price of items. Items $200? So is shipping of those items. Company only pays $20 to ship to you, but if you go to return it you get charged 10x more. They do not offer prepaid labels for a reason, because they can force you to keep items due to the costs of returning item not being worth it. They are criminal in these actions and will do whatever it takes to keep your money. Do not buy from this criminal company, absolute trash.
Cancelled my order because of their mess-up
Canceled my order after they sold the bulbs to me in the wrong quantity. Completely unprofessional. When a customer purchases an item from you, you honor that.
I purchased said quantity based on the order minimum on their website. The wrong order quantity was a problem on their end and they made it my problem.
Now I have to go shopping for light bulbs again because there's no way I'm ordering from them after they refused to sell me the original quantity.
It doesn't show delivery time when…
It doesn't show delivery time when ordering. After you enquiry it says 3-5 business days, in my case just to have the info when it will deliverd from factory it will take hopefully 20 business days. They are good on costumer response.
Great Store - Excellent Customer Service
Great Store - Good Price on Difficult to find Bulbs.
Excellent Customer service when one of them was DOA.
Unprofessional, rude and uncaring company.
I ordered and received an Emerson fan/light from Light Bulbs Surplus. Within a few months, I noticed a burning smell and hired an electrician to investigate. The bulbs (Chinese) sent with the fan had moisture inside and that's what caused the burning, which could have been more serious. I wrote to this company two months ago to report this and have not even received the courtesy of a reply to my letter. Beware - they don't stand behind their products and are rude and unprofessional as well.
Great Experience
Got it fast and customer service was excellent.
Scammers?
i ordered an item that was supposedly in stock. after a few days i contacted them and inquired as to why it didnt ship. i was told that it was going to be shipped from the manufacturer and it never was.
i then asked for a refund. as expected, i was not refunded in the timeframe THEY specified, so now i have a paypal claim against them.
i will order from a reputable company in the future.
Fast Shipping
I ordered yesterday and got it today. I couldn't be happier
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