I needed a larger rear foil for my Efoil and they pointed out the larger surface 480 would fit my 220# better. Due to a no exchange policy I ordered the larger one and they gave me a discount to help... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service was not able to troubleshoot the issue related to the Efoil controller. We have four efoils and two of the four simply froze. One while someone was riding on the open ocean... Vis mer
Selskapet har svart
Honestly, everything has been top-notch. The deal we got, the shipping, customer service, and unboxing have all been excellent. I haven't been out on the water with MY Lift yet, but I have tried plent... Vis mer
Selskapet har svart
Great product line! Pairing front wings with back wings could use some web-page guidance; tech support is good with guidance, 'talk with a pro' better although it takes time to schedule, not alway... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Surfebutikk
- også i
- Forhandler av brettseilingsutstyr
- Livredningsklubb
- Skateboardbutikk
- Skøytebutikk
- Yachtklubb
Om Lift Foils
Skrevet av virksomheten
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Lift has proudly spent over a decade building high-quality performance hydrofoils and foil boards from our home base factory in Puerto Rico. Shipping now.
Lift started in 2010 as a family-run shop in Puerto Rico. In 2015, co-founder Nick Leason — an engineer and lifelong surfer — designed the original eFoil, adapting technology from smartphones, electric vehicles, and drones into a board that flies above the water without needing wind or waves. Lift shipped its first commercial eFoil, the LIFT1, in 2018, and has released five eFoil generations since, leading up to today's LIFT5 and LIFTX.
Every Lift eFoil is built around the Lift Connect System (LCS) & a tool-free, click-and-lock setup that lets riders swap masts, propulsion units, wings, and batteries in seconds, no tools required. Paired with a carbon-fiber board, LCS is what makes Lift eFoils fast to rig and easy to reconfigure as your riding changes. The current lineup spans LIFT5 F for new riders, the flagship LIFT5, and LIFTX for powered surf and downwind foiling, alongside Foils hardware, boards, masts, and foil wings, for unpowered wing and surf foiling.
Lift has shipped thousands of eFoils to riders in more than 40 countries, backed by a global network of 300+ demo locations. Every eFoil includes a 1-year limited warranty, with optional extended coverage through Lift Protection • Powered by SureBright.
eFoil lineup
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LIFT5 F Best eFoil to start with |
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LIFT5 The flagship |
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LIFTX Powered foiling |
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Collaborations Rider-driven builds |
Foil lineup
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Boards Engineered to fly |
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Masts Classic series and beyond |
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Foil wings Front, back, and surf collections |
Our story
 Stories
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 Our story
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 Leadership
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Get support and guidance
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Support Center Manuals, warranty, order tracking |
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Video tutorials Step-by-step guides |
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Find your perfect eFoil Your match in 60 seconds |
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Talk to an expert Book a consultation |
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Demo Locator Find us near you |
Kontaktopplysninger
4,1
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145 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
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Svar fra Lift Foils
Kenneth, love this. Glad the Blowfish is delivering the game-changer feeling out on the water. Thanks for taking the time to share it.
The consultation process
The consultation process , instruction videos and follow up were great .
26. juni 2026
Svar fra Lift Foils
Stephen, thanks for the kind words. Glad the consultation, videos, and follow-up made getting started smooth. See you on the water.
Battery replacement
The rep I spoke with was very good. Shipment was fast. New battery is working great. Just wish I didn't have to buy a new battery in the 1st place. Outrageously expensive. I bought 2 identical boards and batteries 5 years ago. One battery died completely and would no longer take a charge. The other is working perfectly and holds a charge just as long as the new one. I treated both batteries the same yet one would discharge super fast and eventually would no longer take a charge. I was told it was something I did wrong, but the other battery held up fine.
Note that the new battery didn't come with any charging or care and maintenance instructions.
26. juni 2026
Svar fra Lift Foils
Tom, thanks for the detailed feedback. Glad the new battery's holding up and that our rep and shipping got you back on the water quickly. The inconsistency between your two original batteries and the missing care instructions are fair points and we'll pass this along to the team so we can tighten up what ships with a replacement battery.
MY BOARD NEVER SHOWED UP $15,000…
MY BOARD NEVER SHOWED UP $15,000 SITTING IN SOMEONES BANK ACCOUNT
26. juni 2026
Svar fra Lift Foils
This isn't the experience we want anyone to have, and we're sorry for the frustration. Our records show everything for this order shipped out, though it looks like FedEx is still holding a portion of the delivery on their end. We're following up with FedEx directly, and our team will be reaching out to you to work through next steps.
Svar fra Lift Foils
Gregg, glad the parts order was quick and easy end to end. Thanks for the feedback.
Customer support was stellar
Customer support was stellar; they diagnosed what I needed from the photographs they requested I send. Then, I was able to buy the small replacement part for $7, and it was shipped immediately, no delay.
25. juni 2026
Svar fra Lift Foils
Diane, this is great to hear. Glad the team could diagnose it from photos and get that part to you fast. Thanks for sharing.
You corrected a shipping error fast…
You corrected a shipping error fast without any discussions. Respect! Thank you!
26. juni 2026
Svar fra Lift Foils
Michael, appreciate you flagging this and even more that we could fix it fast. Thanks for the trust.
Svar fra Lift Foils
Chris, thanks for the note. Glad the team could turn this around quickly for you.
nobody ever hot back with me after…
nobody ever got back with me after multiple calls and multiple service tickets
25. juni 2026
Svar fra Lift Foils
We take this seriously, and we're sorry you've felt unheard. We recently launched our Lift Foils Support Center at https://support.liftfoils.com, with troubleshooting articles, video tutorials, and a dedicated case hub. We want to make sure you have the correct link to submit a support case: https://support.liftfoils.com/cases/new.
In the meantime, our team will be reaching out to you shortly to get eyes on the ticket numbers and calls you're referencing, so we can locate them on our end and get this tracked down and resolved.
It takes way too long to get responses…
It takes way too long to get responses from Lift and having to wait over 6 weeks just to order a faulty part is poor.
2. juli 2026
Svar fra Lift Foils
We're sorry to hear about your experience with us, and you're right, that's way too long and not the standard we hold ourselves to. We're working hard to turn things around, and we appreciate you sharing honest feedback.
Moving forward, if you run into any issues, our new customer support portal is here to help: https://support.liftfoils.com/. It's a step in the right direction as we keep raising the bar on support.
So far I’ve been very happy with Lift
So far I’ve been very happy with Lift. I’ve been able to get answers to questions via text, email, and even talked directly with someone regarding the different efoils. I just purchased the Laird model after having the Lift5 Cruiser to start. Great product!
1. juli 2026
Svar fra Lift Foils
Thank you so much Louis. Really appreciate you taking the time to share your experience. Let us know how it goes on the Laird, and if you have any questions on how to progress further definitely reach out.
Jumps from 4mph to 14mph
The controller came missing one of the sliders for the hand strap. Also buttons are hard to push. More importantly the speed control was exactly the same as the elite model that jumps from 4mph to 14mph when going from level 5 to level 6
26. juni 2026
Svar fra Lift Foils
Hi Daniel, we can easily get you a tensioner for your hand controller. And sorry to hear about the throttle control. The trigger actuation on both controllers are tuned the same. We've designed the trigger to be similar to a gas pedal, you want to be able to feather the trigger while riding. The governor setting on the remote increases the amount of thrust. It's like dropping a bigger engine in your car or opening the throttle, more power=more speed. It's about finding that awesome midpoint.
I'm about 210 lbs. and I keep my setting at 7 to 8 depending on battery life. I find this the best setting for me to be able to control my speed while giving me enough thrust to stay on foil.
If you want, happy to jump on a call and discuss. I'll send you a request now.
I am a repeat customer
I am a repeat customer. My battery died right after the warranty expired. The battery is $4000.
I was disappointed because my big trip was coming up. I called and they said they would ship a new one right out.
I emailed them and they confirmed. After dropping $4000 I did not hear from them for days. I contacted them again. They said all the batteries are I. The Netherlands. I was frustrated. They offered no help and were rude and cold in their emails. They offered me nothing for a dead battery after only a few uses. And once I paid $4000, they ghosted me and couldn’t care less. Terrible company. Do not buy from them. There are other companies that are cheaper and better quality. The batteries die quickly and you end up spending $4000 to replace. Everything is over priced, Do yourself a favor and look elsewhere or you’ll end up like me. Stuck with a product that cost $4000 every year and terrible uncaring customer service .
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lift Foils
We're sorry to hear about this experience. A battery failure right before a big trip, and delays getting a resolution, isn't the service we aim to deliver. We'd like to look into this directly, but we're not able to match this to an order on our end. Please open a case through our support portal at https://support.liftfoils.com/cases/new with your order details, and we'll get this in front of the right team and follow up right away.
This time it was just the dry bag
This time it was just the dry bag. It works great; I already had a couple dry bags but wanted to get the LIFT logo and represent!
26. juni 2026
Svar fra Lift Foils
Joel, love that you're repping the Lift logo out there. Glad the dry bag's working well for you.
Solid Service!
Replacement of a mis-functioning controller was smooth. Lift stood behind my purchase and their timely response had me back on the water quickly. Thanks!
26. juni 2026
Svar fra Lift Foils
Thank you, so glad the team was able to get you sorted quickly!
The people and communications were…
The people and communications were amazing. I do want to say that the battery was very very, very pricey and and unfortunately, I do understand the actual price of these batteries, which is nowhere close to the retail. I would assume you guys will adjust accordingly to make consumer demands and compete with competitors that weren’t on the market when you first started.
26. juni 2026
Svar fra Lift Foils
Tom, thanks for the kind words on the team and communication. We hear you on battery pricing, and we take all feedback into account as we look at the market and our offerings going forward.
great service
26. juni 2026
Svar fra Lift Foils
Juan, thanks for the feedback. Glad the service delivered.
Caleb and his assortment of wings
27. juni 2026
Svar fra Lift Foils
Scott, Caleb will appreciate the shoutout. Glad he got you matched with the right wings.
The purchase process went well
The purchase process went well. I had a small issue after purchase and George offered quick help. That is what makes me brand loyal is the post purchase help. Keep me up foiling.
26. juni 2026
Svar fra Lift Foils
Thanks for this. Glad George could jump in quickly when you needed it. The post-purchase support is something we take seriously. Enjoy the water.
It took four business days for Lift to…
It took four business days for Lift to respond to the request form I filled out online. I left my cell phone number when I completed the form. Four days for a product as expensive as a Lift is very disappointing.
26. juni 2026
Svar fra Lift Foils
Hi Craig, you're right 4 business days is far too long. We've been taking actions to make sure this isn't happening but our small team can still get overwhelmed quickly. We've just launched our new support site ( https://support.liftfoils.com/ ) that allows you to check your order, file a support issue, get quick questions answered, and get in touch with a support staff. We've also brought on addition agents to help with the volume.
Apologies again for your experience, and thank you for sharing with us and the community. Here's to more improvements to come.
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