I needed a larger rear foil for my Efoil and they pointed out the larger surface 480 would fit my 220# better. Due to a no exchange policy I ordered the larger one and they gave me a discount to help... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service was not able to troubleshoot the issue related to the Efoil controller. We have four efoils and two of the four simply froze. One while someone was riding on the open ocean... Vis mer
Selskapet har svart
Honestly, everything has been top-notch. The deal we got, the shipping, customer service, and unboxing have all been excellent. I haven't been out on the water with MY Lift yet, but I have tried plent... Vis mer
Selskapet har svart
Great product line! Pairing front wings with back wings could use some web-page guidance; tech support is good with guidance, 'talk with a pro' better although it takes time to schedule, not alway... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Surfebutikk
- også i
- Forhandler av brettseilingsutstyr
- Livredningsklubb
- Skateboardbutikk
- Skøytebutikk
- Yachtklubb
Om Lift Foils
Skrevet av virksomheten
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Lift has proudly spent over a decade building high-quality performance hydrofoils and foil boards from our home base factory in Puerto Rico. Shipping now.
Lift started in 2010 as a family-run shop in Puerto Rico. In 2015, co-founder Nick Leason — an engineer and lifelong surfer — designed the original eFoil, adapting technology from smartphones, electric vehicles, and drones into a board that flies above the water without needing wind or waves. Lift shipped its first commercial eFoil, the LIFT1, in 2018, and has released five eFoil generations since, leading up to today's LIFT5 and LIFTX.
Every Lift eFoil is built around the Lift Connect System (LCS) & a tool-free, click-and-lock setup that lets riders swap masts, propulsion units, wings, and batteries in seconds, no tools required. Paired with a carbon-fiber board, LCS is what makes Lift eFoils fast to rig and easy to reconfigure as your riding changes. The current lineup spans LIFT5 F for new riders, the flagship LIFT5, and LIFTX for powered surf and downwind foiling, alongside Foils hardware, boards, masts, and foil wings, for unpowered wing and surf foiling.
Lift has shipped thousands of eFoils to riders in more than 40 countries, backed by a global network of 300+ demo locations. Every eFoil includes a 1-year limited warranty, with optional extended coverage through Lift Protection • Powered by SureBright.
eFoil lineup
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LIFT5 F Best eFoil to start with |
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LIFT5 The flagship |
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LIFTX Powered foiling |
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Collaborations Rider-driven builds |
Foil lineup
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Boards Engineered to fly |
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Masts Classic series and beyond |
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Foil wings Front, back, and surf collections |
Our story
 Stories
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 Our story
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 Leadership
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Get support and guidance
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Support Center Manuals, warranty, order tracking |
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Video tutorials Step-by-step guides |
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Find your perfect eFoil Your match in 60 seconds |
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Talk to an expert Book a consultation |
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Demo Locator Find us near you |
Kontaktopplysninger
4,1
Bra
145 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lift Foils
Thanks for this, glad both the product and technical support are hitting the mark. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Just bought my 3rd Lift Board!
Just bought my 3rd Lift Board in the past 3 years. Started with a Lift 5’4 Lift4 and have now graduated to a 4’8 LiftX and a 5’2 Laird Lift5. Take out the boards 2X a week into the ocean surf and completely hooked. So meditative, fun and a different challenge every day. Outstanding work Lift team making such high quality boards and a great tech support team!
15. august 2026
Svar fra Lift Foils
Jim, thank you for this, and for growing with us across three boards. Hearing that it's become such a meditative, regular part of your week is exactly what we hope for. Thanks also for the shoutout to the tech support team, we'll make sure they see it. Enjoy the water!!!
Poor quality products
Poor quality products. My foil mast base developed cracks and no help whatsoever from the company. Very disappointing.
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lift Foils
We're sorry to hear this, a cracked mast base with no resolution isn't acceptable. Our team will be reaching out directly to look into this with you.
Quick speedy delivery of high quality…
Quick speedy delivery of high quality priductdy
13. august 2026
Svar fra Lift Foils
Thanks for this, glad delivery was quick and the quality came through. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Great customer service!
10. august 2026
Svar fra Lift Foils
Thanks for this, glad the service delivered. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
No Customer Care or Support
Lift claims to be an industry leader and promises that "When you purchase Lift Foils products, you’re not just buying equipment, you’re investing in a lifetime of customer care." That is a lie.
I purchased a brand new e-foil in March 2025 (with a 2 year warranty), and the board stopped working while riding on June 5, 2026. Since that time, support has ignored my messages and when they did respond it took more than 2 weeks. Support missed scheduled appointments and has done almost nothing they said they would do. I was finally shipped a replacement part, but it was not the part needed to fix the problem. I immediately contacted support who on 8/12 promised to ship the correct replacement part overnight. as of 8/20, I have still not received the correct replacement part or any confirmation that it is on the way. I scheduled a call with support for this morning 8/20 and the call was confirmed. No one called.
DO NOT BUY a Lift Foil. Although E-foiling is great and the board rides nicely, being out $10,000 with a unrideable e-foil that is under warranty with no-one to fix it but Lift whose investment in "customer care" does not exists, is not acceptable.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lift Foils
We're sorry, this is not the experience we want any customer to have. Your review helped us circle back and understand why we missed a scheduled call, we believe we have identified what happened and corrected it. Getting you the correct part and back on the water is our priority now. Please open a case at https://support.liftfoils.com/cases/new so we can reconnect with you directly and make this right.
Blowfish information needed
The person I spoke with, Melanie was knowledgeable and congenial. She answered all my questions and helped me to make an informed purchase.
18. august 2026
Svar fra Lift Foils
Thanks for this, Melanie will be glad to hear it, and it's great that she could walk you through everything Blowfish-related to help you make an informed choice. In case it's helpful, here's a Blowfish installation video (https://youtu.be/JhcFeAfqmWE) and one on riding with it (https://youtu.be/ass7IQW_8wY). Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Les mats ne tiennes pas
Les mats ne tiennes pas, l’embase se casse.
Et le sav n'est pas rapide.
Je m'en sers de manière professionnelle et je n’ai pas eu de foil opérationnel pendant au moins 3 semaines en pleine eau saison
11. august 2026
Svar fra Lift Foils
Nous sommes désolés d'apprendre cela. Ne pas avoir de matériel opérationnel pendant plusieurs semaines en pleine saison est particulièrement frustrant, surtout dans un contexte professionnel. Nous prenons cela au sérieux, et notre équipe va vous contacter directement pour examiner la situation avec vous.
The battery needed a firmware update of…
The battery needed a firmware update of which I was not aware. My granddaughter and I got stranded over a mile from our dock on our very first ride. We had to flag down a boat to get towed home and during the rescue, the board bumped the rear swim deck of the boat and sustained a bad scratch and a gouge to the deck pad. Not a great start to owning a 15k piece of equipment. Also, my battery on/off switch seems to be defective as it requires multiple attempts before it responds and often doesn’t respond at all.
Rich
6. august 2026
Svar fra Lift Foils
We're sorry to hear about this, especially with your granddaughter along on what should have been an exciting first ride. Getting stranded, and dealing with a switch that isn't responding reliably, isn't the start we want anyone to have with their eFoil. Our team will be reaching out directly to go over the firmware update process with you and get that switch issue resolved.
Great customer service!
12. august 2026
Svar fra Lift Foils
Thanks for this, glad the service delivered. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Svar fra Lift Foils
Thanks for this, glad the response was fast. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Svar fra Lift Foils
Thanks for this, glad both the product and service delivered for you. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
I inquired about my controller going…
I inquired about my controller going bad. I think it just froze over a software update date…. It was only couple years old and now I have to buy a new one. Hopefully it lasts a bit longer
1. august 2026
Svar fra Lift Foils
Thanks for reaching out and sharing this. A controller going out only a couple years in is frustrating, and we hear that. Hopefully the new one holds up well for you. If you run into anything unusual with it down the road, this guide on hand controller issues (https://support.liftfoils.com/kb/hand-controller-problems) walks through a few things to check before assuming a replacement is needed.
Great service!
Ordered a new stab on Saturday. It arrived (at my home in Canada) on Wednesday. Now that's speedy service! Great job!
3. august 2026
Svar fra Lift Foils
Glad we could get that to you in Canada so quickly. Fast, reliable shipping is something we're always working to improve on. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
I have a V2 49 board and it is the love…
I have a V2 4,9” board and it is the love of my life. I had a software conflict that affected my system and I called up and the guys and they knew exactly what to do. Because I am a mechanic I realize how complicated these things are and lift really knows how to take care of their customers. They know how to get us back on the water where we want to be. Viva los muchachos de Lift!!
5. august 2026
Svar fra Lift Foils
This means a lot, thank you. Coming from a mechanic, that kind of feedback carries extra weight, our team works hard to get people back on the water quickly, software conflicts included. Es gracias a clientes como tú, y a su apoyo, que Lift tiene un futuro tan brillante por delante. ¡Que viva Lift! Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Great Customer Service
Quick response to my question with a link created so I could order what I needed. As a brand new owner of a used setup, it's great to see this kind of support !
6. august 2026
Svar fra Lift Foils
Thanks for this, glad we could get you a quick, easy way to order what you needed. Buying a new setup can be intimidating, so it's great to hear that support was there when you needed it. Since you're new to owning it, this beginner guide (https://youtu.be/Jty9iE1eZPU) covers setup, safety, and unboxing in one place if it's helpful. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Exactly the help I needed 🤙🏼
I had an awesome experience with Lift's customer support. I had a bunch of questions about wing selection, and Sully absolutely crushed it. She even reached out to her "wing guy" to get another opinion and came back with recommendations that matched exactly what I was looking for. That extra effort definitely didn't go unnoticed.
I ride mostly flat water here in Colorado, so my goals are a little different than someone chasing ocean swell. I'm always looking for a surfy, carving setup, and they took the time to understand my riding style instead of giving me a one-size-fits-all answer. I was stoked with how much detail they put into helping me make the right decision.
Customer service like this is hard to find these days. Huge thanks to Sully and the Lift team for going the extra mile. It definitely made me even more excited to get out on the water!
5. august 2026
Svar fra Lift Foils
Thanks for this, Sully will be thrilled to hear it, and going the extra mile to get a second opinion from the wing team is exactly the kind of effort we want every customer to experience. Flat water Colorado riding with a surfy, carving setup is a great combo to dial in, glad the recommendations landed right. If you ever want to dig deeper on wing choices down the road, our wing selection guide (https://support.liftfoils.com/kb/wing-selection-guide) is a good resource. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
individual consultant was open and…
individual consultant was open and honest and much appreciated in moving my decision forward
4. august 2026
Svar fra Lift Foils
Thanks for sharing this, glad the honesty and openness from our consultant helped move your decision forward. Since you're getting started, a couple videos worth a look: initial setup (https://youtu.be/HG-l56ysE4M) and your first ride (https://youtu.be/PlxX_3gsQQ0). Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be nex
I never hear back from anyone when I…
I never hear back from anyone when I submit through the Ap and have a hard time reaching anyone for customer service.
4. august 2026
Svar fra Lift Foils
We're sorry to hear this, not hearing back after submitting through the app isn't the experience we want. Our team will be reaching out to you directly to get this resolved.
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