Libristo Netherlands Anmeldelser 

38
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Boeken gevonden die ik nergens anders kon kopen. Goeie communicatie via email. Kortom, dik tevreden!

Selskapet har svart

Vurdert til 5 av 5 stjerner

Een ontzettend fijne ervaring met Libristo gehad. Ruim assortiment boeken die hier in Nederland (tweedehands) niet of bijna niet te krijgen zijn. De prijzen zijn netjes, het boek wat ik heb ontvangen... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

A lovely company, and it is great we can order books in the original language. But the delivery took over 3 weeks. I had to collect is from a delivery centre while it was a small book that easily woul... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

They sent me the wrong edition of what I ordered (a cheaper version according to their website) and they never contacted me to ask if this was okay. I see that returns are paid by client so really c... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bokhandel
  2. Barnebokhandel
  3. Tegneseriebutikk
  4. Bokhandel for juridiske lærebøker
  5. Bokhandel for medisinbøker
  6. Bokantikvariat

Skrevet av virksomheten

Met een selectie van meer dan 21 miljoen boektitels in meer dan 150 talen is Libristo de grootste online boekverkoper van anderstalige boeken in Europa. In onze boekwinkels vind je boeken in het Engels, Duits, Frans, Spaans, Russisch of Italiaans. Maar lees je liever in het Pools, Hongaars, Kroatisch, Tsjechisch, Slowaaks, Oekraïens of misschien Chinees of Koreaans? Geen probleem, we hebben het allemaal. We zijn een team van jonge mensen die voortdurend op zoek zijn naar nieuwe titels om onze selectie boeken in verschillende genres en talen uit te breiden. En elke dag verzenden we duizenden bestellingen naar onze klanten in heel Europa. Onze visie is om elke klant in Europa gemakkelijk toegang te geven tot elk boek in elke taal, vanuit het comfort van hun eigen huis. Bovendien belonen we onze klanten voor elke aankoop - word lid van onze Libroamanto loyaliteitsclub en wissel je punten in voor gratis bezorging of boekenthema's. Met Libristo worden onze klanten geïnformeerd en vermaakt buiten hun eigen fysieke grenzen, ze zijn altijd een pagina verder. Met Libristo kun je “zijn wie je wilt”, "Libristo, Be Whoever".


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

38 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(38)

38 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Boeken gevonden die ik nergens anders…

Boeken gevonden die ik nergens anders kon kopen. Goeie communicatie via email. Kortom, dik tevreden!

15. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Netherlands

Bedankt voor uw positieve feedback, Mevrouw! Geweldig om te horen dat u precies de boeken heeft gevonden waar u naar op zoek was. We zijn ook blij dat u tevreden bent over onze communicatie. We hopen u snel weer te mogen verwelkomen!

Vurdert til 4 av 5 stjerner

Trustworthy Experience with great pricing

Overall, my experience with this website was good. On the positive side, the pricing is very competitive, and it’s clear they’ve put effort into offering good value for money. The product range is also impressive—there’s plenty of variety, making it easy to find exactly what you’re looking for. The procurement process felt smooth and well-organized, and I appreciated how easy it was to browse, select, and place an order without unnecessary complications.
However, the delivery experience was somewhat underwhelming and didn’t quite match the standard set by the rest of the service. I know they had to source one of my requests, but even after this title showed as delivered to their DC, it took another 4-5 days to ship it out to me. The timing and communication around the shipment could definitely be improved. Everything eventually arrived and with probably the best packaging I've seen (bubble warp for days!). If they can bring the delivery experience/transparency up to the same level as their pricing and product offering, this will easily become my go-to platform to shop for books in the EU!

5. juni 2026
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Svar fra Libristo Netherlands

Thank you so much for your detailed review, Duarte. We are delighted that you enjoyed our prices, book selection, ordering process, and packaging. We also appreciate your comments regarding the dispatch timeline and communication, and we'll use your feedback as we continue improving our delivery experience. We hope to see you again soon!

Vurdert til 4 av 5 stjerner

New journal

Good product. Took awhile to arrive. But I love my new journal.

5. juni 2026
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Svar fra Libristo Netherlands

Thank you for your review! We are happy you love your new journal and appreciate your patience with the delivery time. We hope it brings you lots of joy.

Vurdert til 4 av 5 stjerner

Very personal and helpful company

Very personal and helpful company. Trustworthy.

22. april 2026
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Svar fra Libristo Netherlands

Thank you for your feedback, Gert! We are glad you value our personal approach and service. We are always here if you need anything!

Vurdert til 5 av 5 stjerner

Książki

Wszystko przebiegało sprawnie i bezproblemowo. Polecam

3. april 2026
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Svar fra Libristo Netherlands

Bardzo dziękujemy za miłe słowa, Ewelino! Cieszymy się, że wszystko przebiegło sprawnie i bezproblemowo.
Zapraszamy ponownie!

Vurdert til 2 av 5 stjerner

Book arrived damaged after 3 weeks waiting.

Book arrived damaged. Almost 3 weeks shipping time within the same country.

The edges of the book are frailed and the upper side of the book was folded leaving an ugly mark all the way across. I paid for a new book... Not acceptable.

I reached out to them and they offered me €2 back or for me to send the book back to get a new one. But since I didnt want to wait even longer to read it I just kept it. They can keep their €2 as well. Sadly I will not buy a book from here next time.

26. mars 2026
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Svar fra Libristo Netherlands

We are very sorry that your book arrived in the condition you described. We understand how disappointing this must be. When you contacted us, we offered you options so you could decide what worked best for you at the time: a partial refund or a replacement. We fully respect your decision to keep the book to avoid additional delay. Even so, we regret that the experience left you dissatisfied, and we appreciate your feedback—it is important to us as we work to improve.

Vurdert til 3 av 5 stjerner

A lovely company but delivery is a bit long

A lovely company, and it is great we can order books in the original language. But the delivery took over 3 weeks. I had to collect is from a delivery centre while it was a small book that easily would have fitted in our postbox. I really prefer to order from Libristo instead of from companies like Amazon. Please, try to shorten the delivery time. I ordered February 12 and March 4th I could collect the book.

4. mars 2026
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Svar fra Libristo Netherlands

Thank you for your kind words Lizette! We are very glad to hear that you appreciate being able to order books in their original language. Regarding the delivery time, some titles are sourced from suppliers abroad, which can occasionally extend the shipping time. We also offer different delivery options at checkout, including home delivery, which might be more convenient in situations like this. Thank you for your feedback and your support — we hope to assist you again with your next book!

Vurdert til 4 av 5 stjerner

The products that were sold out

The products that were sold out, they let them know neatly every time that the product was out of stock and that they would keep me informed.

They did that with multiple products and shipped everything at the same time.

Kept neatly informed and still received everything.

You have to wait a little longer for it but that's fine.

17. februar 2026
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Svar fra Libristo Netherlands

Thank you for your thoughtful review, Kirsten! We are glad to hear that our updates about product availability kept you well informed and that everything was eventually delivered together. We truly appreciate your patience and hope you enjoy your books!

Vurdert til 5 av 5 stjerner

Great prices for the deluxe edition of…

Great prices for the deluxe edition of the Bloodsworn trilogy, a note is that transport took a while, but I was prepared for that.

26. januar 2026
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Svar fra Libristo Netherlands

Thank you for your kind words, Mark! We are delighted you found the deluxe Bloodsworn trilogy at a great price, and we appreciate your patience with the shipping time. We hope you enjoy the series!

Vurdert til 5 av 5 stjerner

No complaints

No complaints. Would place an order again.

26. februar 2026
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Svar fra Libristo Netherlands

Thank you for your kind words, Wiktoria! We are delighted to hear you had a smooth experience and hope to see you again soon for your next read.

Vurdert til 2 av 5 stjerner

Gingen mijn boek wegens vertraging deze…

Gingen mijn boek wegens vertraging deze week opsturen.
Heb al 2 emails gestuurd. we zijn 3 dagen later nog altijd geen antwoord, of boek nog niet verzonden.

23. februar 2026
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Svar fra Libristo Netherlands

Bedankt voor uw feedback. Onze excuses voor het uitblijven van een reactie op uw e-mails. Dat is uiteraard niet de ervaring die wij onze klanten willen bieden. Neem alstublieft contact op met onze klantenservice met uw bestelnummer, zodat wij dit onmiddellijk kunnen nakijken en u verder kunnen helpen.

Vurdert til 1 av 5 stjerner

2 weeks delay

The estimate delivery date when purchasing the books is not accurate. That’s the date they will receive the books and ship them to you. My books should have arrived on 12/02. They later said 18/02 a got here on 25/02.
Books are okay but the shipping isn’t.

26. februar 2026
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Svar fra Libristo Netherlands

Thank you for sharing your experience! We are happy the books arrived safely, but we understand the delay was inconvenient. Please note that the shipping estimate on our website shows when the order is expected to be shipped, while the delivery date at checkout is the actual expected arrival. Occasionally, unforeseen delays can extend this timeframe. We appreciate your patience, and your feedback helps us improve our communication.

Vurdert til 5 av 5 stjerner

Snel verzending

Snel verzending, goed ingepakt. Ik ben blij

13. februar 2026
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Svar fra Libristo Netherlands

Dank je wel voor je geweldige feedback, Ewelina! We zijn blij dat je bestelling snel en goed verpakt is aangekomen. Het doet ons plezier te horen dat je tevreden bent. We kijken ernaar uit je weer te mogen helpen!

Vurdert til 5 av 5 stjerner

Excelente sitio

Excelente sitio , mi libro llegó en perfecto estado y me mantuvieron todo el tiempo informada del trayecto. Mil gracias por sus servicios

13. februar 2026
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Svar fra Libristo Netherlands

¡Muchísimas gracias por tu comentario, Andrea! Nos alegra saber que tu libro llegó en perfectas condiciones y que la información sobre el trayecto fue útil. Tu confianza nos motiva a seguir ofreciendo un excelente servicio. ¡Te esperamos de nuevo pronto!

Vurdert til 1 av 5 stjerner

Wat duurde dat lang zeg bijna een maand…

Wat duurde dat lang zeg bijna een maand gewacht op mijn muziek boek nou ik bestel i h v wel bij bol

28. november 2025
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Svar fra Libristo Netherlands

Dank je wel voor je feedback, Willem. Het spijt ons dat de levering van je muziekboek zo lang heeft geduurd. We begrijpen dat dit erg frustrerend kan zijn. We werken er continu aan om onze levertijden te verbeteren en hopen je in de toekomst een snellere ervaring te kunnen bieden.

Vurdert til 5 av 5 stjerner

great service and fairly quick delivery…

great service and fairly quick delivery for the large qunatity of books I needed for a project. thank you!

20. november 2025
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Svar fra Libristo Netherlands

Thank you for the wonderful review, Masood! We are thrilled to hear that you were satisfied with both our service and the delivery speed for your big project order. It means a lot to us. If you ever need help again, we are here for you!

Vurdert til 5 av 5 stjerner

Nice service

It’s not the quickest delivery. But when my package arrived damaged in their center, they quickly emailed me with some options on how to handle the situation. It’s also nice to know i talked to a human.

6. november 2025
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Svar fra Libristo Netherlands

Thank you for sharing your experience, Sebastian! While delivery can sometimes take a little longer, we’re pleased that our team promptly reached out when your package was damaged. It’s wonderful to hear that the personal support made a difference. We hope your next order arrives perfectly and that we can continue providing service you can count on.

Vurdert til 5 av 5 stjerner

Een ontzettend fijne ervaring met…

Een ontzettend fijne ervaring met Libristo gehad. Ruim assortiment boeken die hier in Nederland (tweedehands) niet of bijna niet te krijgen zijn. De prijzen zijn netjes, het boek wat ik heb ontvangen verkeerde in nog nettere staat en ondanks dat het uit het buitenland moest komen, vond ik de bezorging vrij vlot.

20. november 2025
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Svar fra Libristo Netherlands

Bedankt voor uw feedback, Nina! We zijn erg blij dat u zo'n positieve ervaring met ons heeft gehad en dat u tevreden bent over het boek en de levering. Moge uw boekenplank blijven groeien met verhalen die u mooi vindt!

Vurdert til 5 av 5 stjerner

Top shop!

What a lot of shops cannot get or deliver Libristo simply delivers what you ask for. And my books were delivered in only two weeks time.

19. november 2025
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Svar fra Libristo Netherlands

Thank you for sharing your feedback, Peter! We are delighted that we could provide the books you were looking for and that they arrived promptly. May your bookshelf continue to grow with stories you love!

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