Librebon Anmeldelser 

Very smooth transaction and fast delivery. The product exceeded my expectations, highly recommended!

CONSUMER WARNING: Defective & Dangerous Product from Librebon Ltd and eBay’s Review Censorship

​This statement is published to protect consumer rights, alert parents, and expose how eBay and the seller Librebon Ltd (Birmingham, UK, Company No. 09078247) conceal critical safety defects regarding sub-standard products.

​1. Defective and Dangerous Product (Librebon Ltd)

​Product Name: "Newborn Baby Pram Pushchair Buggy Stroller 3in1 Travel System Car Seat Included" (Price: £159.00). ​Critical Defects: The frame components lack structural integrity, causing instability. The front wheel assemblies jam and lock automatically during movement, creating an immediate risk of tipping over. ​Safety Threat: Manufactured with sub-standard materials, this item fails basic child safety requirements (such as BS EN 1888 standards). Operating this stroller poses a direct hazard to an infant's health and safety.

​2. Inaction and Censorship Policy by eBay

While marketing itself as a secure marketplace, eBay actively restricts consumer awareness through the following mechanisms:

​Artificial 60-Day Feedback Barrier: eBay imposes a strict 60-day deadline for leaving feedback. When items are unboxed later or latent defects appear during use, buyers are technically blocked from warning others. ​Filtering Negative Reviews: eBay provides sellers with dispute mechanisms that remove or suppress negative ratings, generating an artificially inflated reputation score (e.g., 99.6% positive feedback). ​Complicity in Unsafe Trade: Rather than enforcing strict safety checks on nursery equipment, eBay continues to profit from sales commissions while ignoring reported safety risks.

​3. Conclusion

The high rating for Librebon Ltd on eBay is a result of aggressive feedback filtering and platform censorship—not product quality. Buyers worldwide are strongly advised to disregard eBay ratings and avoid purchasing products from Librebon Ltd on any trading platform.

The buggy which we bought is not at all good. The wheels are moving in all directions with baby on it. It doesnt have proper back support for the baby. We found many other better brands in less price. When we sent this feedback to the company, the below is the response we got from them.

I admire you for taking the time to write this
What did you expect from this price?
Please buy a cheaper, better-quality 3-in-1 pram if you find one.
This is a budget pram

TERRIBLE customer service. Have been trying to contact them because I need to change my delivery address and not only have they not replied to multiple emails and/or through live chat, but have also shipped it to the wrong address (that I was trying to rectify). I have no idea how I’m gonna get it now.

Terrible pram, terrible customer service. Pram is Under 3 months old, broken, not useable, been contacting them for weeks, no replies to emails, live chat or calls!!!! AVOID AT ALL COSTS

They are like one way traffic. Once you buy their product there is no turning back. Don’t buy their items guys. I bought a stroller and was not suitable for my little one. Tried to contact them but couldn’t get through. Could not return and it’s just sitting in my garage now. Complete waste of money.

I have been trying to return a stroller I purchased since October 31, 2025, and they are not responding to my emails.
I would like you to respond and tell me how to proceed, as the stroller is in perfect condition, it just didn't meet my needs.