Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Keiran arrived when he said, got on with the job efficiently, quickly sorted out the problem, replaced a fuse, checked the system and was finished quickly, all while being pleasant and courteous. Good... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Kieran was able to install the correct firmware for my solar battery. This was done remotely. Didn't like the fact I had the wrong firmware to start with . Found that fact annoying, plus, why did I h... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had an issue with the connectivity between Levelise and my solar power system. Kieran at levelise helped me troubleshoot the issue and work out a solution. The engineer who came round was incredibly p... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Something was not working quite right with my solar system. Kieran suggested having my system checked over by the installers. They came and gave it the thumbs up saying that it might be a software iss... Vis mer

Informasjon om virksomheten

  1. Energiutstyr og -løsninger

Skrevet av virksomheten

At Levelise, our goal is to drive a fair transition to net zero emissions, ensuring everyone benefits. Our hub lets you make the most of your battery, creating a sustainable future for us all. Founded in 2017 in Oxford, Levelise is a technology powerhouse led by engineers, data scientists, and customer service specialists. We’re committed to delivering ongoing value through operational excellence. Our mission is to drive change in the way we consume energy, envisioning a future where households champion decarbonisation, and achieve energy independence. With Levelise, you can lead the way and monetise untapped opportunities, gaining instant returns from your battery investment through our hub.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

699 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good job

Keiran arrived when he said, got on with the job efficiently, quickly sorted out the problem, replaced a fuse, checked the system and was finished quickly, all while being pleasant and courteous. Good job!

6. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Thanks for leaving a review, we really appreciate it!

Vurdert til 5 av 5 stjerner

Good personal service

Good personal service - recommendations worked and the advisors went out of their way to help me

4. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Hi, we really appreciate that you took the time to submit a review, thank you!

Vurdert til 4 av 5 stjerner

I had issues with battery connectivity…

I had issues with battery connectivity to the internet. Kieran and Dan were very helpful. They were patient throughout in allowing me get help with the technical parts of the issue. Everything was resolved to my satisfaction.

27. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Hi, we are glad to have helped resolve the problem. Thanks for leaving a review!

Vurdert til 5 av 5 stjerner

I had an excellent experience with this…

I had an excellent experience with this company. The engineers are highly skilled, experienced, and extremely professional. They approached the job with great attention to detail and clearly knew exactly what they were doing.
What really stood out to me was how polite and respectful they were throughout the entire process. They worked efficiently and followed up quickly to ensure everything was completed to a high standard.
Even after the repair was finished, they continued to monitor and check that everything was working perfectly, which shows their real commitment to customer satisfaction.
I truly appreciate their dedication and outstanding service. I would highly recommend this company to anyone looking for reliable and expert engineers.

24. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

We love reading reviews like this, thank you for your kind words!

Vurdert til 5 av 5 stjerner

Problem solved

Problem solved. Clear and concise instructions.

5. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

It's great to hear that we were able to help, thanks for leaving a review!

Vurdert til 5 av 5 stjerner

I had been left high and dry by the…

I had been left high and dry by the last Companyor a couple of years. Levelise sent a very nice man out who fixed my problem straight away and I'm back working .

12. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Thanks for taking the time to leave a review, we are glad that everything is now sorted.

Vurdert til 4 av 5 stjerner

Help was available when I needed it

When I rang to ask for help, it was immediately dealt with. When the Technician turned up he solved the problem and gave me guidance quickly and understandably. Good job all round.

12. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Levelise

Svar fra Levelise

It's great to hear that we resolved the issue quickly for you, thanks for leaving a review.

Vurdert til 5 av 5 stjerner

Kieran gave great advice re an…

Kieran gave great advice re an alternative to powerline devices. Easy set up. So far, no drop outs.

8. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Thanks for the 5 star review, we really appreciate it and glad we could help.

Vurdert til 5 av 5 stjerner

Levelise - Great Customer Service

Levelise informed me that there was a problem with my battery. They took the issue away, contacted the manufacturer and obtained a replacement. Not only a replacement but an upgrade from a 3 to a 5.8kWh battery. Kieran supported the the necessary firmware update that was required. Kierans timely and professional approach soon had everything up and working. Thank you.

4. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Great to hear that we helped to resolve this issue, thanks for taking the time to leave a review!

Vurdert til 5 av 5 stjerner

Brilliant Service once again from…

Brilliant Service once again from levelise, cannot fault them, always professional from start to finish.

20. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Thanks for leaving such a great review, we really appreciate it!

Vurdert til 5 av 5 stjerner

Great customer service from Keiran

Great customer service from Keiran. He really helped me and I got a good resolution.
Perfectly happy with the way I was treated. Great company thank you

21. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

We have passed your kind words onto Kieran, thanks for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

Good service

Legalise were good. As I am not good with technology . They tried to talk me through reset up but couldn't get into cupboard and talk at same time they sent engineer round who soon soon sorted it.
Only down fall was having to wait 2 weeks for visit.
On the whole am very pleased with
Levelise. All up and running

21. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

We are pleased that our team were able to help you resolve the issue. Thanks for leaving a review, we really appreciate it.

Vurdert til 4 av 5 stjerner

Good company…

Everything was handled in a quick and professional manner. All people were polite and helpful.

20. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Levelise

Svar fra Levelise

Thank you for taking the time to leave a review, we really appreciate it.

Vurdert til 3 av 5 stjerner

Kieran was able to install the correct…

Kieran was able to install the correct firmware for my solar battery. This was done remotely. Didn't like the fact I had the wrong firmware to start with . Found that fact annoying, plus, why did I have to inform levelise about a problem when they are supposed to be monitoring my system? Kieran gets 5 stars but levelise only 3

12. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Thank you for your honest feedback. Whilst the firmware issue was not as a result of our actions, we do acknowledge that we could have informed you of this sooner. We have sent you an email with further information. Kind regards, Levelise.

Vurdert til 5 av 5 stjerner

Help correcting the system

I was told by Kieran that a clamp had been left off after the smart meter was installed by British Gas. With emails & photos I was able to correct it without needing a visit.

10. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Levelise

Svar fra Levelise

Thank you for helping us to resolve this problem. We also appreciate that you took the time to leave a review!

Vurdert til 5 av 5 stjerner

System issue

My system had an issue detected and I was contacted. I'm a technophobe, so Kieran took me through what I needed to do, especially helpful as I had no idea!
Thanks to his patience and clear advice we got everything back up and running

6. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Levelise

Thank you for taking the time to leave a review, we will pass on your kind words to Kieran!

Vurdert til 1 av 5 stjerner

Greedy scam company

Greedy scam company. Save yourself nerves and money and stay away.

5. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Levelise

Svar fra Levelise

Thank you for taking the time to share your feedback, though we're genuinely sorry to hear you've had a negative experience with Levelise.

We understand this situation has been frustrating for you. When you signed up for our service, you opted in to allow us to optimise your battery to maximise returns through flexibility services. Our terms and conditions outline how we manage your battery to deliver these services, and we've paid you based on how your battery contributed.

However, it's clear that this message hasn't landed as intended, and we take full responsibility for that. We will investigate whether changes are needed to how we communicate these terms to ensure they're unmissable for all customers and provide complete clarity from the start.

It's important to note that our business model only works when our customers benefit too. We only make money when you do – if our customers don't participate, there's no volume for us to trade. We ensure no customer is worse off, and all payments reflect the actual contribution your battery made to the flexibility services delivered.

We'd welcome the opportunity to discuss your specific concerns in more detail and help resolve any outstanding issues. Please feel free to contact our customer support team directly at support@levelise.com, and we'll do our best to address your concerns.

Best regards,
The Levelise Team

Vurdert til 5 av 5 stjerner

Help sorting an issue

My system had an issue detected and I was contacted. Kieran took me through what I needed to do, especially helpful as I had no idea!
Thanks to his patience and clear advice we got everything back up and running.

20. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Levelise

Svar fra Levelise

Hi, glad to hear we helped get everything sorted. Thanks for taking the time to leave a review!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv