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Se hva andre synes

Vurdert til 5 av 5 stjerner

I received a package from Lemberg today! As always, delivery was within one business day. The packaging included cooling elements, and despite it being 30°C outside, all the jars remained at around 2°... Vis mer

Vurdert til 5 av 5 stjerner

5 star customer service, had prompt reply to my queries as well as offered solution to an issue with my order that was caused by Royal Mail delays. Biggest thank you to Vladimir who has supported and... Vis mer

Vurdert til 1 av 5 stjerner

Заказывала икру 18.11.2024 на сумму €1315.90 , почти через месяц ожидания и куча емайлов , начали процесс разборки, куда пропала икра, пообещали ,что в течение 10 дней деньги вернут, UPS пишут, обр... Vis mer

Vurdert til 1 av 5 stjerner

Bought 2 Autumn sets, order shipped to Italy (order nr 1383). Spent 260 eurs for the two. What I got was disgusting mushy Platinum Gorbusha, miserably tiny Keta or something similar (I know real Keta... Vis mer

Informasjon om virksomheten

  1. Leverandør av mat og drikke til catering

Skrevet av virksomheten

Through the years Lemberg Caviar House had won our customers' trust by providing stable, supreme quality caviar products. The end of summer is a special time for producers of caviar delicacies. From June to September is a very busy time for salmon roe supplier, so that fresh caviar appears on the shelves by autumn.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

34 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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3,0

Alle anmeldelser

(34)

21 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Promotional Offer with Limited Shelf Life and Poor Customer Service

Prompt delivery and good packaging, but I was disappointed to find that all three tins delivered on 12 June had the same best-before date of 26 July, leaving only six weeks to consume 1.2 kg of caviar. This short shelf life was not disclosed as part of the promotional offer.
Despite several calls and two emails, no satisfactory resolution was provided. A voicemail on 15 June stated that I would receive an email outlining my options, including returning the products and repurchasing them individually at full price. No email was ever received.
I also submitted a review on the company’s website raising these concerns, but it has not been published.
While the product itself may be good, the lack of transparency regarding shelf life and the poor handling of my complaint made this a disappointing experience.

12. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I received a package from Lemberg…

I received a package from Lemberg today! As always, delivery was within one business day. The packaging included cooling elements, and despite it being 30°C outside, all the jars remained at around 2°C. The red and pike caviar quality is very high, and the taste is amazing! I'd also like to highlight the customer support team – they are professional and respond quickly to all my emails. I've been ordering from Lemberg for several years now, and as always, they were top-notch! Thank you so much!

22. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

A poor excuse of quality

Absolutely garbage quality to caviar,or to be completely honest-no quality at all. Caviar was bitter to taste,tasted old and stale and was drowning in excess liquid which indicated that it was most likely has been frozen for god knows how long before my order was made. Taking in consideration overly positive"reviews" on Lembergs site, I am 100% they are fake. Awful.

15. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The worst customer experience and…

The worst customer experience and terrible caviar. I ordered caviar for Christmas on December 22. There was no mention anywhere on the website about extended delivery times. The delivery was promised within 1–2 business days. Until the 27th, there was no response from customer support. I emailed several times and called asking to cancel the order, since I no longer needed the caviar and was leaving on the morning of the 29th. All my messages were ignored. And on the 27th I received a notification saying that the order had been handed over for delivery — basically implying it was my fault for not choosing VIP delivery, and that I could just refuse to accept the order. As a result, on the evening of the 28th, the caviar was simply left at my door, with no option to refuse it. I had to eat it in a hurry. Well, “eat” is an overstatement — it turned out to be completely inedible. I threw away most of the jar. Quality — 1 out of 10. Never order anything from these people if you’ve ever tasted real caviar.

28. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Deception

The last time I ordered from them, the website said express delivery including Saturday, I ordered on Friday morning, received a message that the delivery would be on Monday, they do not respond to messages, express delivery cost 15£

29. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Happy to take express delivery fees, unable to deliver express service

Paid for express delivery, but the service clearly can’t be fulfilled if you order outside their “working days” - something that isn’t made clear at checkout. Happy to take the extra money, less happy to deliver the service. The follow-up apology subtly blamed customer misunderstanding rather than unclear terms. Won’t be ordering again.

29. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Poor quality

Poor quality. Poor service.
I ordered one tin of 500g keta caviar and 50g of amur royal. Received 1 tin of 400 g keta cavia. Had to go through all trouble with contacting Lemberg with no result only luckily on my third attempt I reached person who solved the issue They send me my order and asked to return previous tin, which I happily did. But it took me few days of my working time to sort their mistake. But when I open my caviar it was a mash of caviar. I won't but again. Overt bad experience.

10. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shocking experience

Shocking experience. Ordered trout caviar and pink salmon caviar online in London from their UK site. Pink caviar we haven not opened yet, but trout we opened today. It is a 400g tin and when I opened it, it was completely off, faul smell and froth. I let it breeze, but the smell would not go away. It's it completely unsafe to eat. I contacted them for refund explaining what has happened but their policy is that if it's opened, you only get 50% refund. Even if it's off! Shocking. What company in the UK would have such a policy, I wonder if it's legitim at all? Not even an apology in the email. I will be reporting them to trading standards tomorrow. I hope my pink salmon caviar is ok, but I am not optimistic.

18. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Insufficient quality control

I ordered caviar from Lemberg, but when it arrived, the expiration date on the tins was less than a month away. It also looked as if someone had tried to alter the year from 2025 to 2026 with a black pen, which was very concerning. I initially reported the issue to Lemberg but received no response, and their customer support seemed non-existent at the time.

Update: I have since received a partial refund, so I have improved my rating accordingly.

11. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Selling damaged goods as caviar

This was my second purchase from this company. I usually buy a lot, 1 kilo or more. The first purchase was ok-ish, not up to my expectations with lots of liquid in the caviar, a some burst eggs but ok-ish. The second purchase was an absolute scam. The product was called Pink Salmon Caviar ALASKA GOLD, 250g and inside the can there was a soup, not caviar, it was all burst and swimming in liquid. Absolutely disgusting.
The worst thing is that they missell by showing the photos of the different type of caviar on the pictures for this product. I think this is illegal. I requested a return and they told me this product was low price and therefore "for taste, not for presentation". However this was never explained on the website. I would have paid higher price for a different type if they clearly indicated that this one is sub-standard.
They also demanded that I return the products with the ice inside in the origial packaging. How can I do that? I was supposed to open the box, then open the can right away in order to check what I bought? Of course I assumed I bought a good product and put it in the fridge until the moment I was using it and I disposed of the packaging.

Such horrible customer service.

7. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best caviar in London

Best caviar in London! Such a beautiful store and the staff is extremely friendly. They are super helpful and knowledgeable. Never disappoints, always so fresh and delicious.

26. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Caviar in London

This is by far the best caviar in London! I always come here and go for the Amur Royal sturgeon caviar and the Keta salmon roe without preservatives: absolutely divine!! The quality is unmatched: fresh, delicate, and truly luxurious.
On top of that, the staff is incredibly kind and welcoming, and the boutique itself is just stunning – elegant, stylish, and perfectly located in the heart of the city.
A true hidden gem for anyone who loves caviar or simply wants to experience something exceptional.

27. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best caviar I’ve found in London

I moved to London a few months ago and had such a hard time finding really good caviar until I came across Lemberg. I’ve now tried almost every type they have, and I’m honestly blown away by the quality and the prices.

My favourite is definitely the Osietra: smooth, rich, and beautifully balanced. You can really taste the freshness. The staff are also amazing. The girls are always happy to recommend something based on your taste and budget.
Also, I love the style of the store especially the blue !! It is so elegant and chic.
It’s become one of my favourite spots - a place I keep coming back to whenever I want to treat myself or pick up something special. Keep going!

11. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’m coming back for more

I recently bought my caviar directly in the Lemberg store and was so impressed! The staff were friendly, knowledgeable, and helped me choose exactly what I was looking for. The caviar is absolutely delicious — fresh, rich in flavor, and beautifully packaged. You really can't beat the quality for the price. I'll definitely be coming back, both for myself and as gifts for friends. Highly recommend!

27. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience

Great experience, super friendly staff, helpful and keen to find you the best caviar for your occasion!

25. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely Delicious – Premium Quality Caviar!

I recently tried Lemberg caviar, and I was truly impressed! The taste is rich, fresh, and perfectly balanced — not too salty, just the right amount of flavor. The texture is smooth and delicate, with every pearl bursting gently in your mouth.

It’s clear that this is a high-quality product, beautifully packaged and ideal for special occasions or simply treating yourself. I served it with blinis and a bit of sour cream — it was perfection.

Highly recommend to anyone who appreciates real caviar taste and great value for money. I’ll definitely be ordering again!

25. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Even our dog refused their caviar

Horrible scum company. Beware of your and your people health. I got delivery of fake 'Golden Red caviar and after opening the can was just puke out. It was a Horrible stench and something messy and mushy inside the can. Sorry, I am Russian and I know how a Real caviar looks and smell. Even our dog started howling when we did try to make him sniff it.
Never by anything from Lemberg. Scum company. And after my complaint they dared to offer me 20% off for my next purchase.
I will bring this product to the lab to discover the full extend of the danger.

7. oktober 2025
Anmeldelse skrevet uten oppfordring

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