Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Bloomberg LP is a privately held financial, software, data, and media company headquartered in Midtown Manhattan, New York City.
10022, New York, USA
2,5
7 anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Botchat is a joke,ive been trying to unsubscribe for 45 minutes and all it does is waste your time then when you're about to blow a gasket it says bye have a nice day...the instructions on how to unsubscribe don't work.
OK and cheap service, but the user interface is extremely old fashioned and unintuitive.
Especially the process for changing credit card is unnecessary complicated.
**Review:**
Title: "Unresolved Subscription Dispute - Seeking Assistance"
I am writing this review to share my frustrating experience with Bloomberg, a renowned news and financial information platform. Two years ago, I subscribed as a student and was charged an extra $100 that I recently discovered wasn't warranted. What's even more disappointing is their refusal to refund this overcharge.
Despite my explanations and evidence, Bloomberg's customer support insists that the refund must be credited back to the same card I used three years ago, which has since expired. This stance not only disregards the practicality of the situation but also demonstrates a lack of understanding about the constraints faced by customers in different countries.
While $100 might appear trivial, it holds significant value in my country. To put it into perspective, one has to work for months to accumulate such an amount. I am not disputing the subscription itself; rather, I am merely requesting a fair resolution for an overcharge that should have never occurred in the first place.
I hope that by sharing my experience here, someone from Bloomberg might come across this review and help me find a feasible solution. I believe in the integrity of Bloomberg's services and its commitment to customer satisfaction. Resolving this issue would reaffirm my trust in their platform and restore my faith in their customer support.
I kindly request a reconsideration of their refund policy, taking into account the circumstances and difficulties customers face in various regions. It's my hope that Bloomberg can address this matter promptly and transparently, showcasing their dedication to resolving customer concerns regardless of the amount involved.
Thank you for taking the time to read my review. I remain optimistic that my issue will be acknowledged and resolved amicably.
Sincerely,
Omar AL-Hajaya
Excellent customer support and cheaper LEI services than most. They always resolve my issues on the same day. Keep up the good work!
The service was great and results were quick, much easier to deal with this organization than my prior provider.
Don not use this service. The web page sucks! I have now used 2 days to try to logon. Assume they have and robot doing a very poor support
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
