Legacy Tree Genealogists Anmeldelser 86

TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I paid over 5k for services and basically got a copy paste of everything I already had in my private ancestry profile. It took months to get that information, the pretty small filled narrative of inf... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I appreciated the incredible work by Kim & Sarah at Legacy Tree. They recently completed my fourth project; a follow-up to last year's Irish research, which used Y-DNA testing to validate findings... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I provided a previous family-history report with a clear and singular goal: finding the next ancestors above the one in the report I provided. After $5300 worth of my money spent, LTG told me they cou... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The Legacy Tree Genealogical team has built up a family tree where I thought it never could be found. They have gone into Poland and archives in a fruitful and productive study...and done it with acc... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Historielag

Skrevet av virksomheten

Legacy Tree Genealogists is a worldwide provider of professional genealogy research services. Our genealogists are experts at finding the unfindable, solving the unsolvable and breaking down genealogy "brick walls" to extend your family history.


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

86 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

There's no way I could have confirmed…

There's no way I could have confirmed my fathers war history.

I've used Legacy Tree services on 4 other occasions and am extremely happy.

My family now have a complete history of there ancestors.

Thank you Kim for guiding me along the way.

18. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thanks, Adriana! We are appreciate the kind words and would be happy to help you again if needed!

Vurdert til 5 av 5 stjerner

They helped me find my great grandfather

They helped me to find my great grandfather's family and his birth family! He deserted my great grandmother and we had tried for years to find to get information about him.

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you, Judy! We are happy to help!

Vurdert til 4 av 5 stjerner

You were very good

You were very good but you could have better contact with your clients. I often wondered whether you were even working on it.
I know that the person you were looking for was hard to find and you didn't but that's alright.

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you for the feedback, Kathy. We will pass your comments along to your project manager.

Vurdert til 2 av 5 stjerner

Completed Disappointed.

My goal in contacting Legacy Tree was to have research conducted and provide documents to apply for dual citizenship for Italy. This is in all the numerous correspondence. The Client Solution Specialist confirmed in writing "after researching your family connection and obtaining all necessary documentation". I contracted with Legacy Tree to research ancestors in Italy, specifically, great grandparents, then grandparents in the states. I had done some successful research on Ancestery.com to find the correct names of the great grandparents but did not have their birth information or town where they were born. I was also able to locate documents that stated my great grandfather never naturalized in the United States, thus I would be able to apply for dual citizenship. I am still waiting on this documentation from L. Tree.
I also needed Legacy Tree to conduct research on my grandmother as well, which they did not due, because they stated "they ran out of time". I paid $2500.00 for 25 hours of research work. Yet they did not provide any time logs on the research. The goals for this project were very specific as the goals were written by the project manager assigned to my research. Why were the goals written by the project manager and never delivered on? I received some New York documents, 80 percent of these documents, I already had, but have not received any documents from Italy as of today. Now I wait. I hope Legacy Tree will continue to follow-up with my Italy documents. To date, no documents have been received. Please do not make the mistake I did. Hire a good Italian Dual Citizenship law firm to get all the documents you need. This would have to be my next step.

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you for your feedback, Cynthia. We will speak to your project manager so that someone can reach out to you about your project.

Vurdert til 5 av 5 stjerner

Their ability astounded me

I had come to the conclusion that finding more information about certain members of my tree was likely impossible. But they actually found family. I was very pleasantly surprised.

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you for the kind words, Robert. We enjoy creating pleasant surprises!

Vurdert til 5 av 5 stjerner

Solving Family History puzzles in…Hungary

Solving Family History puzzles in Eastern Europe ( Hungary) can be very difficult. The Genealogists assigned were given difficult tasks. They consistently came up with Aces or as near as could be had !

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

We love a good puzzle! Thank you, Tibor!

Vurdert til 5 av 5 stjerner

These folks helped me find 2 sisters…

These folks helped me find 2 sisters and a brother that I knew nothing about. They were beautiful, astonished, shocked, but accepting. Thank you Legacy tree

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you, Cynthia! We love happy endings!

Vurdert til 5 av 5 stjerner

Grandfather Discovered

My sister and I were really keen to try and discover who our maternal grandfather was. We knew who our maternal grandmother was, although never having known her.

Our mother was fostered at birth to her great aunt, who never divulged who the father was. She died not knowing who her father was.

We engaged Legacy Tree and the expert made some discoveries that put us on the right track and we just waited until more DNA matches came along. When more were eventually published, we had a direct connection to a half 1st cousin, who gave us full info of our grandfather-in-common.

Thank you so much, Legacy Tree, we will be forever grateful for your expertise.

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you, Fred. We are happy to help!

Vurdert til 1 av 5 stjerner

You were predending that you will find…

You were predending that you will find out a lot of additional information. Actually you wanted to me even to agree to a more expensive project.

Anyway, first cooperation was excellent, second deal was an disappointing Desaster.

Regards Samuel

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you for your feedback, Samuel. We will speak to your project manager about your recent project and have someone reach out to you privately.

Vurdert til 4 av 5 stjerner

No quiero menospreciar su trabajo

No quiero menospreciar su trabajo, pero la tarifa es demasiado alta para México. Esto es porque por 60 mil pesos obtuve solo 6 ancestros, me salió a 10 mil por pariente.

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Gracias por tus comentarios.

Vurdert til 5 av 5 stjerner

Very friendly, professional

Very friendly, concerning and professional. Most important, they completed the search on time as promised.

17. januar 2022
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you, Scott! It was a pleasure working with you on your project!

Vurdert til 5 av 5 stjerner

I needed a little DNA expertise

I'm pretty good at research but needed the expertise of a DNA researcher for my latest project. Legacy Tree was able to determine the unknown connections in my family tree by percentage DNA matches to known relatives. The result was my great grandfather being someone other than a family member. Fascinating... they were able to identify the correct person through all of my unknown matches

2. desember 2021
Anmeldelse skrevet uten oppfordring
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Steve, thank you so much for the great review! We were certainly happy to help and please let us know if we can assist you in the future.

Vurdert til 5 av 5 stjerner

First class experience

First class experience! Positive relationship with my project manager including his advance notice that there might be some disturbing information in the report. Great suggestions as to future steps and my project managers openness to discussing the various options and their prioroties.

11. november 2021
Anmeldelse skrevet uten oppfordring
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you for the kind words John. We are so glad that we could help you with your project!

Vurdert til 4 av 5 stjerner

Let Legacy Tree Help You!

I spent the “Covid years”researching my ancestors. Being a complete novice, and 75 years old, I made mistakes and struggled particularly with the complexities of my immigrant Volga German/Russians line. I hired LT to complete my maternal and paternal lines into the early 1800s. Sheri was the perfect project manager, cleaning up my many amateur research mistakes, dealing with my numerous questions, and training me in the process as her team proceeded. I will be hiring them again to do a second complicated project this Fall. The first half of my report was a beautiful binder, with copies of all supporting documents and a well-written summary, which will be the foundation of the narrative family history and scrapbooks I’m preparing. The second half report is due in Sept. Their research is thorough, and it does take awhile. Be patient, and you’ll be rewarded.

14. august 2021
Anmeldelse skrevet uten oppfordring
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Thank you for your review and for trusting us with your family history research. It has been a pleasure working with you to help you accomplish your goals. After your next project is completed, please let us know if we can help with anything else!

Vurdert til 1 av 5 stjerner

Run away from this group

Run away from this group. It took almost two years for them to "finish" my project and you wouldn't believe how bad and poorly written the report was. Not to mention the quality research. Really Legacy Tree Genealogist, for that amount of money, is this the best of what you can do? No care for customers, no insight or guidance. Bottom line, the don't care about your project. I am happy to share the report and show how inefficient they are to anyone thinking about working with them.

7. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

We appreciate your feedback and we are sorry about the frustration you've experienced with your research project. We are reviewing your project now. Please reach out to us so that we can discuss what may can done to resolve this for you. Thank you again for your comments.

Vurdert til 5 av 5 stjerner

It is difficult for me to find the…

It is difficult for me to find the words to express my appreciation to all the Legacy Tree genealogists that assisted in tracking down my biological father.
The team found a myriad of information that I was not able to locate during my independent research.
I deeply appreciate the professionalism and compassion shown by my team leader Ryan.
You exceeded my expectations.
Great team, thank you
Gloria B

4. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til Legacy Tree Genealogists

Svar fra Legacy Tree Genealogists

Gloria, thank you for allowing us to be a part of your journey. It was a pleasure to work with you!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv