Leclercbaby Anmeldelser 

I bought Leclerc stroller in Qater and I reside in USA. On my trip back to USA my bumper bar got broken and there was no where I could buy one to replace it. I contacted Leclerc baby and Flora handled the matter in a very professional way, tip top customer service that is hard to come across. Thank you Flora for your amazing work Ethics and God bless you ;)

Ik reis veel met mijn dochtertje van 9 maanden oud, daarvoor heb ik de leclerc buggy met headset aangeschaft. Ik ben er super blij mee omdat de buggy erg handig is met inklappen en uitklappen en het neemt weinig ruimte in de kofferbak etc.

Very happy with the service, we experienced some faulty issues with the pram , but we received a new one which was great!

I got an issue with my stroller and Flora kindly and proactively assisted me until the problem was resolved.
Thank you so much!
Perfect Customer Support!

Ottima esperienza.Azienda serissima.La ragazza super brava.consiglio acquisti.

When i first heard of the brand Leclerc Baby and after seeing their product demos, i did not think twice on buying a Leclerc Influencer. I hail from the middle east but i purchased it online from Leclerc and from there everything went very smooth from product inquiry to purchasing the stroller. One thing that i will always be proud of this company is their customer service. My stroller had a broken handle bar but i cannot find a replacement elsewhere. I emailed Leclerc Baby and their customer service coordinator, Flora, was there for me althroughout my inquiries and until my problem got solved and now . Believe me, my experience with buying a Leclerc Baby stroller is truly amazing! Thank you so much!

Top support.
Had a problem with a Leclerc buggy (Air France damaged it and refused to fix up) and got it replaced.
Communication was professional (by Flora from Leclerc Customer Service) and decision quick.
When I came to the store, the manager already was aware to do the exchange.
Thanks a lot!!!

Very fast and helpfull experience!

Ordered through ‘Glasgow pram centre, U.K.’ and waited just under a month for my delivery of the Leclerc Influencer in army green.
When it arrived I opened the box - smell of the stroller was horrendous, must not of been stored well.

On inspecting the stroller the frame was scratched and the ‘Leclerc’ logo was badly applied but only on the one side, the stroller wouldn’t stay closed when put down and then when I took the wheels off to box it back up (for return) a piece of metal fell out where the wheel clicks in.

Made me feel I can’t trust a brand such as ‘Leclerc’ if their quality testing is so poor to allow that out of their factory.

Edit - reply back to Leclerc’s response, I answered the questions I was given on the 22nd with my order number that I had from Glasgow pram Centre.

I’ve since returned and had my refund for the faulty pushchair, but I have all the photos if you’d like to see them.

Amazing Amazing Amazing

In 9 days they never sent me a tracking number to track the package. I paid for the order, but I still don't know if it was sent at all. Technical support answers that it will sort it out, but there is no result.

Amazing support. Had a problem with my beloved buggy and got it replaced. When something went wrong with the pickup of the old one I even got a very nice present saying sorry. Thanks!!

Great stroller and awesome customer service.

Good product! the order was delivered really quickly and we are very happy with the stroller. Recommended!

Abbiamo acquistato un passeggino MF Influencer con navicella e adattatori: il prodotto sembra ottimo, ben costruito con materiali di alta qualità.
Siamo pienamente soddisfatti.

In fase di acquisto abbiamo fatto un errore nell'ordine che abbiamo subito segnalato al servizio clienti. La gentilissima Giulia Gilardetti, a cui siamo grati, ha prontamente risolto tutto.

L.e. I am not sure how to reply to Catrin from Leclerc Customer Service.
Any help on this is much appreciated!

We have bought two Leclerc Hexagons for our now 4 mo boys and have been using them individually and as a twin stroller with the connector system.
I love the design, the maneuverability and the ease one hand folding system.
However have experienced the same challenges as other parents: my babies are sliding down from the strollers amd the backrest isn’t holding an upright 90 degree’s position. Any hints on how to improve this?

Very good experience,
Nice and gratis stroller!!!