LeanLaw | Legal Billing Software Anmeldelser 43

TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

LeanLaw is genuinely the best at what it does by simplifying a law firm's billing workflow and process. If you use QuickBooks, it is truly a game-changer and is very easy to learn.

Vurdert til 2 av 5 stjerner

The problems with bulk trust payments are dangerous. Also causing delays, I can’t complete my billing every month and send invoices to customers until I contact support to manually correct the problem... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

LeanLaw has been a fantastic program for our firm! Our attorneys and staff are able to submit their entries from any place and any time. We've saved countless hours in time spent billing and editing i... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I would not recommend LeanLaw to any firm larger than 1-5 attorneys. We have had a terrible experience trying to roll out LeanLaw, particularly on the billing side. The product has many bugs in all a... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Regnskapsprogramvarefirma
  2. Programvareselskap

Skrevet av virksomheten

LeanLaw is the #1 rated legal billing software in the QuickBooks app store. We're on a mission to help small and mid-sized law firms build better businesses. By better, we mean efficient, transparent, and empowering of the deepest values of the firm. Our cloud-based legal billing and accounting software supports accounting, timekeeping, invoicing, reporting, and more for law firms. LeanLaw fuses top-notch QuickBooks Online accounting software and best-in-class legal billing solutions technology into a single platform. The result: running a more profitable firm is straightforward and simple for everyone involved. Features include time and expense tracking, fixed-fee billing, reporting, and more. Our QuickBooks Online integration allows you to create and send invoices, manage Interest on Lawyer Trust Accounts (IOLTA), and process electronic receipt of payments through QuickBooks Payments. Our legal billing software supports Partners, Attorneys, and Firm Administrators with all of their operational tasks and workflows that keep the firm running. Integrations with best-in-breed software, plus our world-class customer support team helps firms migrate from their existing tools and integrate their data sets so the transition is as seamless as possible for the entire firm. Plus, LeanLaw’s network of Accounting Pros is always there to advise when you need help. Ready to run your firm with less hassle? Contact our team of legal solutions experts to learn how LeanLaw can help.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

43 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great onboarding experience!

Great onboarding experience!

Great timekeeping interface!

So far, I love it!

6. april 2023
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Svar fra LeanLaw | Legal Billing Software

So glad to hear that your onboarding went well. It's a big step to change law firm accounting software, but when you have guidance, that can make all the difference. Keep in touch and let us know how LeanLaw works for you!

Vurdert til 1 av 5 stjerner

LeanClaw

Your time keeping is great. Your invoices are the worst I have ever had at 3 firms and 4 programs. They make no sense, and make me look like a moron to my clients. You use a "Keleven". My whole office agrees.

9. mars 2023
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Svar fra LeanLaw | Legal Billing Software

Hi Andrew, I'm glad you alerted us to your experience. We certainly want to present you in the best light to your clients. Can I have a customer success agent from LeanLaw contact you so that we can solve this together? We take your critique seriously and feel confident that with some communication, we can improve your experience. Please reach out to hello@myleanlawDOTcom Again, thanks for your feedback.

Vurdert til 1 av 5 stjerner
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Svar fra LeanLaw | Legal Billing Software

Hi Kyle, I wanted to reach out right away. Something's not right and we'd like to understand the issue and fix it for you. Please reach out: hello@myleanlaw DOT com. I hope we can turn this around for you.

Vurdert til 5 av 5 stjerner

Problem solving

I had a problem entering funds received into our Trust Account; I used the "instant messaging" to chat with someone and she was able to resolve my issue quickly and easily

22. februar 2023
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Svar fra LeanLaw | Legal Billing Software

Thanks for sharing, Yvette! LeanLaw prides ourselves on our Customer Success Team. IOLTA trust accounting is a big benefit and we want to ensure that you stay compliant with state bar standards. Thanks again.

Vurdert til 5 av 5 stjerner
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Svar fra LeanLaw | Legal Billing Software

Thank you for the review, Lynda! LeanLaw customer support is 5 stars for a reason. And if we ever don't get it right, we want to know that as well. We're on it!

Vurdert til 5 av 5 stjerner

LeanLaw is a very easy

LeanLaw is a very easy, user friendly program and integrates well with QuickBooks. The support team is great and always gets back to us in a short time.

30. november 2022
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Svar fra LeanLaw | Legal Billing Software

So true! Karen, thanks for the review. A main reason why attorneys love LeanLaw is due to its deep integration with QuickBooks Online, with QBO as the source of truth. All data is live in REAL TIME -- takes so much guessing and tension out of the equation. LeanLaw customer support is our super power. So glad it's working for you.

Vurdert til 5 av 5 stjerner

Took a while to get the answer

Took a while to get the answer, but they worked until an answer was found.

6. desember 2022
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Svar fra LeanLaw | Legal Billing Software

Thank you for the review. Yes, we care. Customer support is a big deal at LeanLaw and we want you to feel like you can come to us, even with super-complex issues. If we don't know the answer right away, we'll figure it out eventually. Thanks for being a client!

Vurdert til 5 av 5 stjerner

Chat works

I received help through the chat platform and then had a video call. I was unsure of the process initially, but I believe I received good and helpful responses through both methods. Also, the LL representative, Melissa, was patience, attentive, and thoughtful in her responses which allowed me to reach my solution in an efficient manner.

14. november 2022
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Svar fra LeanLaw | Legal Billing Software

LeanLaw is super user friendly. Try it, you'll like it! Thanks for the kind words, Richard. We try to have the best customer support at LeanLaw -- it's important to our team. We're glad it worked out for you.

Vurdert til 5 av 5 stjerner

Highly recommend this software and the support!

Heather was very responsive to my initial inquiry about the software. She also spent time with me by telephone showing me features in response to my specific questions. I was sold. We then worked out the cost of the product and made the purchase. This all happened in a couple of days.

Heather then set me up with Tracie, a LeanLaw coach who showed me features in response to my specific questions. She gave me some set-up assignments and then reviewed what I had done to reassure me things were entered correctly.

In short order I am now ready to perform my first monthly invoicing with LEDES capability.

The software is logical and easy to use and the support is fabulous.

24. oktober 2022
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Svar fra LeanLaw | Legal Billing Software

Lynn, We're so happy that this has been a good experience for you. Heather and Tracie make onboarding to LeanLaw accounting software a breeze. LEDES billing will save you tons of time. Thanks for your feedback!

Vurdert til 5 av 5 stjerner

Excellent legal billing software

Excellent legal billing software. Much cleaner and less cluttered than legacy billing software.

15. juli 2022
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Svar fra LeanLaw | Legal Billing Software

Thanks for the review, George. LeanLaw aims to have a clean user interface for legal billing software. The accounting folks work in QuickBooks. And the law firm staff work In LeanLaw. Everyone is looking at the same data in real time. Makes it easy.

Vurdert til 1 av 5 stjerner

No real customer support

There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.

13. juli 2022
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Svar fra LeanLaw | Legal Billing Software

Heather, thank you so much for bringing this to our attention. I understand that Chris has reached out to you and that you came to a successful solution. Please don't hesitate to reach out to us when the process isn't working for you. We want to know! We want our customers to thrive with LeanLaw.

Vurdert til 5 av 5 stjerner

Lean Law is excellent

Lean Law is excellent. We initially purchased QuickBooks for Lawyers. Totally unworkable. LL makes working with QBO super easy by doing all the work necessary to 'talk' to QB. The program itself is very easy to use and they have done all the work to make it talk to QBO. The LL team is professional, friendly, responsive; actually ask for feedback on what works and what we need. Thank you Lean Law!

12. juli 2022
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Svar fra LeanLaw | Legal Billing Software

Thanks, Marie! Hopefully more than a pretty face (although our interface is gorgeous), LeanLaw customizes QBO for law firms. Lots of automation to create a workable solutions for law firms that want to use QuickBooks. We appreciate the time you took to write the review.

Vurdert til 5 av 5 stjerner

We love LeanLaw

Customer support has been wonderful. Always so helpful and respond as quickly as possible.

12. juli 2022
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Svar fra LeanLaw | Legal Billing Software

Thanks, Ellen! LeanLaw wants you to get back to lawyering and not stuck in accounting. We've got your back.

Vurdert til 5 av 5 stjerner
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Svar fra LeanLaw | Legal Billing Software

Thanks, Susan! LeanLaw's legal accounting platform wants to help you build a better law practice. Happy clients make us happy.

Vurdert til 5 av 5 stjerner

LeanLaw IS Responsive

the team at LeanLaw is always responsive to questions and issues are resolved quickly

28. juni 2022
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Svar fra LeanLaw | Legal Billing Software

Thanks, Maria! Our #1 priority is and always will be our customers. Helping you get answers to all of your legal billing questions in LeanLaw is what gets us up in the morning!

Vurdert til 5 av 5 stjerner

Strong recommendation of Lean Law

By far, this is the best time tracking software for small law firms, considering cost, ease of use, robust features, and seamless integration with QuickBooks. I highly recommend LeanLaw!

27. juni 2022
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Svar fra LeanLaw | Legal Billing Software

Thanks, Wesley! We take a lot of pride in making LeanLaw the easiest and most efficient time and billing software for small and mid-size law firms out there. And our deep integration with QuickBooks is second-to-none. Thanks again for the awesome review!

Vurdert til 5 av 5 stjerner

very responsive and helpful

very responsive and helpful. Dave is the best!

20. mai 2022
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Svar fra LeanLaw | Legal Billing Software

Thanks, Claire! We think Dave is pretty awesome too!

Dette er Trustpilot

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