Leaf Envy Anmeldelser 

This is an awful company. I had over £1500 of credit via a gift card.
Every order from July last year was cancelled without explanation.
I reached out a number of times enquiring about possible issues within the business. I was ignored every time.
I realise times have been difficult for small businesses recently and was willing to forgo the he substantial balance. (I had won a competition and had received a number of products already)
The issue I have is the lack of customer service and the complete absence of any communication.

Really unhappy. Ordered 3 pots, and 2 arrived smashed. They sent two new ones, and one arrived smashed. Have chased for a refund for over 3 weeks now, and have heard nothing, no reply to my emails. Very disappointing as i used them before and found the plants and pots lovely.

Placed 3 orders one after the other, each with a personal message. All orders received the SAME message, two were delivered on the wrong day and one of the plants arrived in a broken unusable pot. I wrote to LeafEnvy straight away, have now chased up 3 times and got no response. Resorting to this so that they might perhaps react this time. Appalling lack of customer care.

Plant arrived all over the place, scooped compost back in pot, plant slowly died, dried up and leafs went crispy and fell off. Complained and was sent a form to fill out. That was a week ago and still nothing. Terrible service and waste of money

Third time lucky. Quick turnaround and a really good specimen plant this time round.

Just bought Anthurium Mystique Pink. Absolutely stunning plant as always, beautifully packed, a great addition to my 'jungle"

Easy to order next day delivery

I did a bulk order of many plants for over £100.
One of the plant I received had root rot.

I have been very reasonable and asked for a refund of the faulty product and sent them pictures and spoken to somebody back-and-forth. In short, they have refused to refund, gave me some excuse of an answer. I will not recommend them. They are a bunch of scammers.

I have ordered multiple plants and pots from this company, all of which have been beautiful and high quality. I had a minor issue with one of my plants (which I believe was damaged during transit) and they were very friendly, helpful, and quick to resolve the problem. I will absolutely buy from them again both for myself and for my interior design clients.

The best plant delivery service in the UK!

It is not the first time I ordered from LeafEnvy and it is always on point.

First, the quality of the plant delivered - nothing to complain, as in the picture. (Frankly speaking, I think I got the cutest fiddle fig ever!)
Secondly, the design of the packaging allowed the plant to be safely delivered, without any damage.
Lastly, all was done very fast with great communication.
Leaf Envy never disappoints :)

Have purchased repeatedly with Leaf Envy, always great quality plants and some unusual ones too. Pricing is also good. Shopping experience seamless and I can’t recommend them highly enough!

I’ve ordered twice from Leaf Envy and not only are the plants lush they are packed so well.
I will definitely be ordering again and I highly recommend this company, you won’t be disappointed!

I bought a selection of plants and pots from Leaf Envy- they were bigger than I was expecting, the pots really good quality, fast delivery and all the plants are thriving- very happy!

The two plants I ordered were in perfect condition, they looked like they were carefully nurtured, well packaged and hand picked. When I unpacked them I was soo happy. Very happy and I trust this shop to buy all my future plants from; they are the experts!

My Lilly plant was definitely under priced hehe. Amazing value. Beautiful plant. She’s blooming beautifully. She was careful packed for delivery.
Highly recommended leafenvy

Thanks ☺️ 💚💚💚

Super happy with my plant and plant pot, they're exactly what I wanted. Although the original plant pot I received was cracked during transit, after getting in touch I received excellent customer service from Zorayda who was quick to fix the problem for me and send out a new pot.

Amazing range of plants and customer service were so helpful when I had questions about which plant would be best for the different areas of my house and the lighting in each room.

I love their approach to education and caring about the plants they sell thriving with their new owners. Would absolutely recommend buying.

I expected better. First I spent a lot of money on a plant. The picture on the website looked so lovely. I literally got a plant with four leaves for not far off £100. Rare or not, not as advertised. None the less it was a nice plant, not worth the money but I didn’t want the fight so moved on.
I also subscribed to their monthly plant with pot service. First plant arrived without the pot. I contacted customer service expecting a quick resolution and the missing pot sent. Instead they want pictures of the packaging - no doubt knowing I’d have binned the box. Why would I think to keep a box? After all I have spent with them in one order they must see I’m not doing it to scam them out of a plant pot.

I Love this company. This is the first time I have ordered plants online. I am so happy I bought my plants from Leaf Envy. My plants arrived on time and in perfect condition. The packaging was great, not just a standard box and clearly packed with care. Inside I found care cards, totally unexpected, these have been well thought about and produced. I will not go anywhere else to buy my indoor plants again.
It was fantastic to receive a personal message, the service is second to none. I will be passing on Leaf Envy to everyone I know.
It has been and will be a pleasure to use Leaf Envy and can't wait to order my next plants.
Had to come back. I ordered a Prayer Plant. At first glance it looked fantastic. Being a Prayer Plant when it arrived being in the dark, the leaves were fully closed. 2 days later my Prayer Plant to open up fully. What a beautiful sight I woke up to this morning. Absolutely beautiful.
Thank you.
Neil Thompson.

Had an issue with a plant being delivered damaged due to extremely cold temperatures. Took a few emails to get things sorted but all in all very nice plants and very good customer service from Leaf Envy. Thank you