Lead Pronto Anmeldelser 

Extremely poor experience from start to finish. I would strongly advise others to avoid this company.

The main issue has been the way Sean has handled things. He has been rude, unresponsive, and unwilling to help properly when genuine issues have been raised. Replies often take two or three days, and when he does respond, he seems to pick out random points out of context rather than dealing with the actual problem.

He also uses capitals to highlight random words, which comes across as rude and confrontational rather than professional. Instead of trying to resolve things properly, the whole process has turned into a complete waste of time for both myself and my staff member, Kira.

Promises have been made and then not delivered. Things that are clear for everyone to see are constantly argued over, which makes the service feel frustrating, unprofessional, and unreliable.

We already know this relationship is not working, and once the remaining leads have been replaced, we will be cutting ties completely. Based solely on the interactions and the way this has been handled, we will not be putting any further business their way.

Very disappointing experience, and I would not recommend this company.

Been working with Leads Pronto for only a short time so not much I can say other than Sean is very responsive and so far we have received some decent leads from them.

Started working with Pronto at the start of the year and it’s been a really positive experience so far. The leads come through consistently and the process is straightforward. We’ve already converted a few jobs from it, so it’s been well worth it so far. Would recommend!

I strongly advise reading all the negative reviews first as there is clearly damage control being done by the company with fake reviews - for instance i know one of these reviews is the MD of The belling desk - another company that works alongside Lead pronto - so i can only imagine many of the others are fake also.

The leads literally lead to nothing - they use low quality routes to gather leads - 80% wont answer calls or emails so are dead immediately on receipt. We used their call service on window leads - you are not provided updates on where this is up to, couldn't follow our process instructions, seems all over the place - failed to deliver.

Once they get your money communication is poor, response is slow and issues are not resolved.

Avoid!

Really happy with Lead Pronto. I have been working with them for a few months now and the quality of the Window & Door leads is second to none! Would highly recommend 😁

Super impressed with the leads from Pronto. We have been working with them for a few months now following a recommendation from another solar panel installer and the experience has been excellent from the whole team. Really happy and looking forward to carrying on our partnership!

Fantastic company to deal with from start to finish. The leads have been excellent quality and the whole process has been smooth and professional. Couldn’t recommend them highly enough.

Started 6 weeks ago with Pronto and they have been great really helpful staff that are always there to get you the correct results. The results we are getting have changed our business thanks Pronto .

AVOID AT ALL COSTS

OUR EXPERIENCE WITH LEAD PRONTO HAS BEEN NOTHING SHORT OF DISASTROUS.

FROM THE VERY FIRST CALL, THEY MASSIVELY OVERPROMISED WHAT THEY COULD DELIVER FOR OUR LEAD GENERATION CAMPAIGN. WE WERE ASSURED OF CONSISTENT, HIGH-QUALITY LEADS WITHIN OUR SERVICE AREA AND PAID NEARLY £3,000 IN GOOD FAITH. THAT TRUST WAS COMPLETELY MISPLACED.

THEY FAILED TO DELIVER FROM DAY ONE.

WE HAD TO CHASE THEM IMMEDIATELY, AND FROM THAT POINT ONWARD IT WAS NOTHING BUT EXCUSES, DELAYS, AND SHIFTING RESPONSIBILITY. EVERY WEEK BROUGHT A NEW STORY, A NEW REASON, AND A NEW PROMISE THAT WAS NEVER KEPT. WE WERE REPEATEDLY MISLED AND MISINFORMED ABOUT WHAT THEY WERE CAPABLE OF PROVIDING.

THE SERVICE SIMPLY DID NOT WORK. WE RECEIVED NO MEANINGFUL RESULTS, NO RETURN ON INVESTMENT, AND NO ACCOUNTABILITY.

FRANKLY, AFTER THIS EXPERIENCE, I SERIOUSLY QUESTION HOW MANY OF THE POSITIVE REVIEWS ONLINE ARE GENUINE.

WHEN WE FINALLY REQUESTED A FULL REFUND, WE WERE TOLD LAST FRIDAY THAT IT WOULD BE “SORTED.” SINCE THEN? COMPLETE SILENCE. CALLS IGNORED. NO RESPONSES. NO PROFESSIONALISM. NO INTEGRITY.

THIS COMPANY TOOK A SUBSTANTIAL AMOUNT OF MONEY AND FAILED TO PROVIDE ANYTHING CLOSE TO WHAT WAS PROMISED. IT FEELS LIKE DAYLIGHT ROBBERY.

WE ARE NOW PURSUING LEGAL CHANNELS TO RECOVER OUR FUNDS.

IF YOU ARE CONSIDERING USING LEAD PRONTO, DO YOURSELF A FAVOUR AND LOOK ELSEWHERE. SAVE YOUR MONEY, YOUR TIME, AND YOUR SANITY. BASED ON OUR EXPERIENCE, THIS COMPANY CANNOT BE TRUSTED TO DELIVER AND DOES NOT STAND BEHIND ITS COMMITMENTS.

ONE OF THE WORST BUSINESS DECISIONS WE HAVE EVER MADE.

STEER CLEAR.

Great quality leads supplied at competitive prices and the team are so easy to communicate with if we ever need anything

First review removed - I’ve had several issues with the “exclusive” leads I purchased from Lead Pronto. On multiple occasions, I received leads that had already been contacted or even booked by another company. When I raised this with Lead Pronto, I was told that customers sometimes complete multiple enquiry forms, which can create duplicates. While that’s understandable once in a while, the frequency I experienced felt far beyond what I’d expect from normal duplication.

Because of this, I’d recommend keeping a close eye on your lead activity and checking whether any other companies have contacted the same customers.

I’ve since spoken with another business in my industry and noticed that some of the appointments they received from Lead Pronto matched leads that appeared on my own list, which was disappointing to see.

We've been work with Lead Pronto and Lauren + her team on social campaigns. They've been amazing so far building out and creating all the campaigns, adverts and creatives. They've been performing extremely well and highly recommend.

I enquired with Lead Pronto in August regarding needing Solar Leads after hiring more staff. The onboarding was quick and easy and they got me up and running and were supplying leads in only 1 week. The Lead Pronto team have been great to work with and very friendly and helpful. I would not hesitate to get in touch if you are looking to get more leads for your business.

Appointments set were good. The initial experience wasnt great but Leads Pronto worked hard to resolve the issues so in the end all good.

As some other reviews have said, this company can't be bothered to contact interested businesses back.

I first contacted Lead Pronto in September '24, where I was told someone would call me back on the details provided. The call never came. In October '24 I again called back, same response, no call back agin. Then in November '24, I called again, to the same response, and... surprise surprise, no call back! Each time the phone was answered by a different disinterested, unprofessional-sounding person that spoke like I was bothering their time-off period, instead of calling a so-called 'talented marketing team'.

I finally decided to email yesterday, and to my shock, I got a response! Someone called Sean emailed to say he was on a Teams meeting and would contact me right after it. That was just before midday on 27/02/25. Now it's 4pm 28/02/25... and still no response. I guess these high-ticket marketing deals take a long time to sort out on a Teams meeting.

If you don't want to deal with a person or business, fine, just say so. I genuinely wanted to work with this company as they provide the marketing services I need for my industry. But do I need to beg? In fact, as a paying customer, SHOULD I need to beg? NO!

I don't think this review will help too much, because if they can't listen to, and respond to a business, can they bother about what said business thinks of them?

Having a look at their Facebook profile, it seems to focus on posts about employees getting awards, and going on day and night out trips. This is all fine, but perhaps sort out the systemic deficiency in telephone and email operational capabilities first to serve new clients before celebrating!

26.02.25 Thank you Shaun for calling my back, and apologising for my experience with Leadpronto. Also, my apologies for missing your return call on the 13.02.
I'm happy we've spoken and addressed all issues and dealt with my enquiry in a professional manner. Thank You!

Made an enquiry via their online portal a month or two again. No came back to. Called to chase for a call back last week Wednesday 5th as I was supposed to have a call back. Chase on Thursday 6th as I still not has a call back. Currently still waiting. Probably should’ve read the reviews before making my enquiry.

We have been working with Lead Pronto for over a year now and they have been brilliant! Delivered exactly what they promised and continue to do so .. Great work guys 👍

I've been working with Lead Pronto for about six months now, and I have nothing but positive things to say about them. Their team is incredibly helpful, supportive, and communicative, making the entire process seamless. Most importantly, they have been a highly profitable addition to our marketing and sales efforts.

Keep up the good work team!

I have been working with Lead Pronto for nearly two years now. Together we have built an array of sustainable lead sources that both meet our CPA targets, lead volumes and conversions levels. The guys are approachable and always offering new ideas on lead generation solutions.

They are always available and deliver what they say they will.