Very easy and simple process so much better than our previous estate agents
Beliggenhet
Bytt filial4 Chapel Street, DE56 1AR Belper, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've never had any contact with leaders until recently but I can honestly say I'm more than happy very impressed with there service. They have been in regular contact with myself have kept me updated... Vis mer
Hard a great service. From the day we made the call to book for the viewing the staff were very nice and receptive. Millie was very helpful during the onboarding process she will response to all are... Vis mer
Used Belper, Derbyshire branch back in October last year (2022) many thsnks to Grace for helping to secure property from a distance and negiare with lovely landlady to have my pet at the property too.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Leaders - Belper
Skrevet av virksomheten
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrevet av virksomheten

- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktopplysninger
4 Chapel Street, DE56 1AR, Belper, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very easy and simple process so much…
Very easy and simple process so much better than our previous estate agents
Excellent service and the staff are…
Excellent service and the staff are really helpful

Svar fra Leaders - Belper
Very great experience from the start
Very great experience from the start! Helped me find the perfect place and the process was very smooth! They are very efficient and friendly with communication.

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Helpful staff
Helpful staff, cannot fault them at all

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Bunch of criminals
These criminals illegally trespassed on my property and bolted one of their signs to my door, causing damage and stealing potential business for 3 months. If you want to have a dishonest, law breaking, agency represent you, look no further!

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Be prepared to chase for your deposit…
Be prepared to chase for your deposit back, looking at the reviews this is a common trend.
it is not difficult to pay people what they are owed very disappointing and unprofessional if i don't receive my money I am raising a complaint and moving to dispute this with TDS.

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We had a wounderfull experience with…
We had a wounderfull experience with leaders and a happy with the service we received our consultant was most helpfull

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Had a great experience renting with…
Had a great experience renting with Leaders Belper. Madison was extremely helpful and nothing was too much trouble. She was always at the other end of the phone to answer any questions.

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I rent a property from leaders and to…
I rent a property from leaders and to be honest the start didn’t go very well as there was jobs in the house that was promised would be done but wasn’t. Since Leah Bostock has taken over as property manager she has been so amazing and organised everything to be done. Me and my girlies can now enjoy our beautiful home. Thank you so so much!!! You are awesome!!!!

Svar fra Leaders - Belper
DO NOT USE LEADERS TO RENT OUT YOUR…
DO NOT USE LEADERS TO RENT OUT YOUR HOUSE!!!
Been diabolical from the minute my tenant didn't pay his 2nd month!!!
I had to ring them to find out why my rent hadn't been paid to me, to which I was told we have a procedure in which we go by... SURELY I should be the FIRST person you notify the DATE you haven't received their payment not leave it till 3 days later when I HAVE TO RING THEM to find out I wasn't getting paid anything.
MY TENANT hasn't paid his RENT for 5 MONTHS, I was told that even though I pay roughly £90 in charges that I wasn't paying for a FULLY MANAGED SERVICE 😳 WOW. I needed to pay an extra 3% for a fully managed service.
They then told me I had to wait 2 months before they could write to the tenant regarding arrears! Fair enough, but I then asked for an inspection to be done in which they cocked up numerous times. The 2nd time being the lady who was supposed to do it DIDNT HAVE TIME, EVEN THOUGH THERE WAS A NOTE ON THE RECORDS TO ENSURE IT MUST BE DONE!!! WOW again.
Then they got the end of tenancy date wrong, after everything.
So not only has my tenant been living in my property and not paid for 5 months they have let him stay an EXTRA 6 days in the property because some stupid person who can't do their job has input the wrong date!
You couldn't write it! HONESTLY STAY CLEAR!!!
Outstanding service
I've never had any contact with leaders until recently but I can honestly say I'm more than happy very impressed with there service. They have been in regular contact with myself have kept me updated with my move. They truly do go above and beyond. Carnt thank them enough.. highly recommended.
"Effortless Relocation with Millie's Expert Guidance"
I had the pleasure of dealing with Millie at the Belper branch, we are in the process of moving from Dubai to the UK. She found the ideal house in the area that we were looking for, after we told her this is what we needed. We could not view, but she arranged for a very detailed video walk through telling us everything about the property in detail. From the video alone and what Millie told us, we were more than happy to progess. Millie went beyond being just someone who helped with finding the right property, we had a lot of questions to ask about the other process such as utilites, insurances and internet and everyone was answered. We have used specialist location companies in the past, and from what I can say Millie can teach them alot on how to assist someone moving to a new company.
ChatGPT
I had the incredible pleasure of working with Millie at the Belper branch during our relocation from Dubai to the UK, and I cannot express how impressed and satisfied we are with her outstanding service.
From the outset, Millie demonstrated an exceptional understanding of our needs. She not only located the perfect house in the desired area but also went above and beyond to facilitate the entire process for us. Given that we were unable to physically view the property, Millie arranged an incredibly detailed video walkthrough, providing us with comprehensive insights into every aspect of the home. This level of dedication and thoroughness made us confident and happy to proceed with the process.
What sets Millie apart is her commitment to the overall relocation experience. Beyond simply helping us find the right property, she patiently addressed all our queries and concerns about utilities, insurances, and internet services. Her wealth of knowledge and willingness to assist in every aspect of our move truly set her apart.
Having worked with specialist location companies in the past, I can confidently say that Millie's level of professionalism and customer care exceeds industry standards. She has a unique ability to guide and support individuals through the complexities of moving to a new country. Millie is not just a property consultant; she is a relocation expert who goes the extra mile to ensure her clients have a seamless and stress-free transition.
I cannot recommend Millie highly enough for her exceptional service, attention to detail, and genuine care for her clients. If you're looking for someone who not only understands your housing needs but also guides you through the entire relocation process with expertise and warmth, Millie is the one to trust. Five stars are simply not enough to reflect the level of satisfaction we've experienced.
Renting a house through Leaders
My stepson has been renting a house through Leaders for the last 4 months.
Jobs that were promised before he moved in were not done and still not been done. Reports on landlords repairs have been submitted with promises of action but no action. Leaders have been very slapdash in not resounding to our emails and overall, their level of service has been very poor. I speak as a retired property professional
Great serivice and comunication!!!
From the first enquiry
From the first enquiry , very professional , super efficient and helpful.
After previously using a different agent , so happy to have changed to Leaders.
Highly recommended
Hard a great service.
Hard a great service.
From the day we made the call to book for the viewing the staff were very nice and receptive. Millie was very helpful during the onboarding process she will response to all are numerous mails to her making sure we have all the information we needed. All staff we had interaction with were very professional. Thanks very much guys.
From the first phone call
From the first phone call, all the way through the process, George and this team were brilliant and informative throughout, would highly recommend anyone to this estate agents! Thanks very much
For letting a rental property, recommended
Very friendly and professional team at the Belper branch, and the communication has been excellent. I would like to praise George in particular for helping us with letting our new property, he resolved all of our queries in a speedy and professional manner. We also received a little gift basket for our move-in, which was thoughtful. Thank you team at Belper.
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