Von der Bestellung bis zur Auslieferung super Kommunikation per Telefon und E-Mail, das Seniorenmobil kam einwandfrei und sofort fahrbereit bei mir an, ein stylisches Teil das einfach nur Spaß macht.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Auslieferung hat Prima geklappt, die Einweisung durch den Servicetechniker war hervorragend! Alles in allem bin ich mit dem Scooter sehr zufrieden, Top Preis Leistungsverhältnis. Der Kundenservice is... Vis mer
Die Lieferung verzögerte sich um 1 Woche und die Box hat eine Beule. Ansonsten fehlt beim Veleco GRAVIS die CE Bescheinigung für die Zulassung. Was ich bereits reklamiert habe aber noch immer keine An... Vis mer
Seit Oktober besitze ich den ZT15 Elektroroller. Auslieferung und Einweisung war zwar etwas schwierig, (polnischer Lieferer). Mit dem Roller bin ich bis auf kleine Probleme zufrieden (Ausstattung für... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Wir sind der unabhängige Vertreiber von Mobilitätsscooters. Bei uns finden Sie die große Auswahl der Elektrofahrzeuge. Nicht nur Scooters sondern auch E-Bikes und Mopeds.
Kontaktopplysninger
Karl-Liebknecht-Straße 6, 17321, Löcknitz, Tyskland
- 01512 4738 467
- kontakt@lauftech.de
- lauftech.de
4,6
Enestående
113 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Viele Danke Damian und Lauftech
31. august 2021
Anmeldelse skrevet uten oppfordring
Was netjes toppie Greg
29. august 2021
Anmeldelse skrevet uten oppfordring
👍👍👍 Greg.
29. august 2021
Anmeldelse skrevet uten oppfordring
Super Roller
Super Roller, vom Verkäufer eine sehr Gute Einweisung mit Probefahren. Danke
18. august 2021
Anmeldelse skrevet uten oppfordring
Delbauve...
10. august 2021
Anmeldelse skrevet uten oppfordring
c'est parfait rien a dire.
c'est parfait rien a dire.
Merci
20. juni 2021
Anmeldelse skrevet uten oppfordring
Great service
Great service, excellent scooter. Driver very helpful, friendly and excellent service. Would definitely recommend them and buy from them again!
15. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra Lauftech GmbH
Thank you so much for these kind words :) We are alwazs happy to help!
Alles 1a.
Habe bei Fa. Lauftech einen Veleco ZT 16 gekauft. Beratung prompt und sehr freundlich. Lieferung rasch und termingerecht. Firma Lauftech einfach nur top!
25. mai 2021
Sehr freundlicher Kontakt
Sehr freundlicher Kontakt. Ware würde innerhalb 3 Tage geliefert.
23. mai 2021
Anmeldelse skrevet uten oppfordring
El envío fue muy rápido
El envío fue muy rápido. Cumplieron con los días que me indicaron.
El producto llegó en perfecto estado, completamente montada.
El transportista fue muy atento y amable, y puntual. Las dudas que surgieron las solucionó al momento.
Muy satisfecho con la compra y con la empresa Lauftech.
Lo recomiendo.
18. mai 2021
Great service and product!
12. mai 2021
Problems with delivery--took way too…
Problems with delivery--took way too long. Delivered in the late evening, couldn't see the damage on the vehicle, then given run around on getting replacement parts.
Disappointed with the customer service and support. Contacted customer service about needed replacement parts, which should be under warranty, no questions asked, just told to look at parts replacement list on a non functional link.
If I could turn back the hands of time, I'd not have taken this scooter. Very disappointed.
12. mai 2021
Svar fra Lauftech GmbH
Dear customer,
thank you for the opinion you shared with us. We appreciate the time you took to give us this feedback that for sure will have some impact on our services. Nevertheless, we would like to give a word to the situation that happened to you. Due to the high interest in our products in some months (especially in the peak season), the delivery time may be extended and take more than 5 business days. Anyway, we always inform our clients when such a situation has a place and stay in touch with them to be able to give them fast updates about their order. We always honour the contract and the promise given to our customers, that is why we did our best to deliver your order by the day it was planned. You are right - it may have been in the evening, but if so, you were informed about it and have agreed to that. We are convinced that the delivery wasn't late at night because we simply do not work in such late hours and respect our clients' time. We are truly sorry your scooter has been damaged, nevertheless, we ensure you that we delivered it in the condition of production and the damage you've noticed is not our employers' fault. There is also no way to claim that because of the late night and darkness, we didn't notice any damage. The daytime has never influenced the quality of our products and service. We ensure you that if our delivery driver noticed some damage, he will for sure take the proper steps and actions due to our and our manufacturer's standards. At the same time, we want to highlight that it is also the customer's responsibility to get to know the exact condition of the vehicle. If there is anything in doubt, the customer has the right to decline the delivery. When it comes to your product and the delivery, nothing like that has a place, and the delivery driver got your signature on the delivery note. By this signature, you confirm the perfect scooters' condition, so nothing has any doubts for us. If you've contacted our customer service department, and you get the info that damage you were willing to repair isn't under the warranty, this is because of Veleco warranty policy. Terms and conditions can be found in the user manual you get with your scooter, as well as on our website: https://lauftech.de/warranty/ We ensure you that our specialists work in addition to our and our manufacturer's standards, including directing customers to the places in Web where they can buy the original spare parts in an attractive price. And so they did this time. Unfortunately, if the link they sent you didn't work, there is nothing we can do about it because it seems like a server error.
We are very sorry that you've got such negative experiences with our company. We believe that your vehicle is now working well, and we hope you'll give us a second chance to make our relations better.
Greetings
Team Lauftech
Ottimo prodotto consigliato
Ottimo prodotto, funziona benissimo, il motore è potente ed in salita non da problemi. La batteria, al piombo, da una buona autonomia anche se è bene non esagerare con la scarica, altrimenti non ha lunga durata. Non perdere occasione per una ricarica.
Il venditore è cortese e cerca di risolvere tutti i problemi. Acquisto consigliatissimo!
Buon viaggio
8. mai 2021
Muy contenta con el servicio y la…
Muy contenta con el servicio y la compra. Fue todo muy formal y cumplieron con el plazo de entrega.Volvería a repetir sin dudarlo !
5. mai 2021
Ich kann den Kundenservice und vor…
Ich kann den Kundenservice und vor allem den Techniker, der die erste Inspektion durchgeführt hat, nur in den höchsten Tönen loben.
5. mai 2021
Lauftech ist kompetent und zuverlässig.
5. mai 2021
Dette er Trustpilot
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