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Lateral exists for the sole purpose of rethinking health and wealth products for fit, active people over 60 with no intention of stopping
71-75 Shelton Street, WC2H 9JQ, London, Storbritannia
4,4
12 anmeldelser
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Policy and health insurance clearly explained
Svar fra Lateral
Thank you John, we put a lot of time and effort into making our health plan as simple and straightforward to understand. Often health insurance can be a minefield and you never quite know what you're covered for. We're glad that this has paid off!
The Lateral Team.
Lateral have generously sponsored several enjoyable Padel and Racketlon events in Surrey clubs for over 100 players aged 60+ over the past few months. Not only is this creating awareness of this new company in a creative and fun way but it is giving the very people their insurance is aimed at a fabulous opportunity to play various sports and socialise together with like-minded players who have "no intention of stopping". The Lateral team came to chat and offer advice at every event and are friendly, professional and passionate about what Lateral can offer.... Definitely worth exploring Lateral options for later life....
Svar fra Lateral
Thanks for the kind words, Jo. We've loved the events you've helped organise over the last few months. It's so invigorating to see so many over 60s playing sports to such an active and competitive level. Exactly the type of person we've designed Lateral for. Looking forward to the next event!
The Lateral Team.
I just spoke to a consultant at Lateral and they were very helpful in explaining their policy to me. As an active lady in my ‘70’s it’s very important to get the right care and support when it comes to my healthcare. I would definitely recommend them.
Svar fra Lateral
Thank you, Julia. We’re delighted our team could explain everything clearly and help you decide whether Lateral was right for you. We designed the plan specifically for active people in their 60s and 70s, so it’s lovely to hear that this came across. Thank you for recommending us.
The Lateral team
Great idea for the older generation.. We’ve always looked after our health but needed a more affordable care plan to suit our needs, now we’re close to retirement age.. and great that if need be, we can still benefit from NHS facilities..
Also, I was impressed with their prompt service it made all the difference..
Svar fra Lateral
Thank you, Malcolm. You’ve captured exactly what we set out to offer: focused, affordable private healthcare that complements the NHS, rather than trying to replace it. We’re also very pleased that our team responded promptly and helped make the process straightforward.
The Lateral team
Came upon this product while looking for alternatives to BUPA. Looks to be a very good model using both private and NHS services which keeps it affordable and well-suited to older people. People I spoke with on the phone were helpful and knowledgeable, they even answered the phone promptly which deserves a couple of stars itself.
Svar fra Lateral
Thank you for such a thoughtful review. We’re delighted that you found our team helpful, knowledgeable and importantly, easy to get hold of. Whenever you speak with Lateral, it's always a human and never a bot.
The Lateral team
Straight through to a human who knew what he was talking about. Good advice and clear communication.
This cover looks well designed for my demographic and the pricing is great compared to other health insurers.
To be fair, other health insurers have a bigger coverage but it is not what I need.
Svar fra Lateral
Thank you, Tony. You’ve also summed up our approach very well: focused cover for the healthcare our members are most likely to need, without charging for lots of extras they may not want. It’s great to hear that the balance of cover and pricing feels right for you. Rest assured, all our customers support and claims are handled by humans, not bots.
The Lateral team
The website was very accessible, informative and easy to navigate. What's more, I followed up with a call to ask some questions. The person I spoke to was very helpful with no pressure and seemed to know what they were talking about. Very nice to share a positive experience.
Svar fra Lateral
Thank you for sharing your experience, Gillian. We’ve worked hard to make Lateral clear and accessible from the first website visit through to speaking with our team.
The Lateral team
A first class solution for active people of a certain age looking for health insurance.
I have been very impressed with the many benefits of Lateral Health Insurance and I'm particularly looking forward to my free BlueCrest health check in the next few weeks.
On the occasions I have spoken to Lateral, I have found them to be very considerate, patient and professional so I feel confident in calling on them at any time in the future.
Lateral have certainly given me "peace of mind".
Svar fra Lateral
Thank you, Robert. We’re delighted that Lateral has given you peace of mind and feels well suited to your active lifestyle. We hope you find your included Bluecrest health check both useful and reassuring. And whenever you do need us, our team will be here to offer the same patient, considerate support you’ve experienced so far.
The Lateral team
I have been so impressed with the whole experience. The team were incredibly warm, kind and understanding, and they took the time to answer every question I had, no matter how small.
I never thought I would need health insurance, but as you get to a certain age, I really do feel it is a must if you want to be seen quickly and have access to the right care.
I was sent for a series of blood tests and health checks, and I have to say I was genuinely amazed by the follow-up. What I initially thought was just another magazine arriving through the post turned out to be a detailed breakdown of every test I had undergone.
Everything was explained in such a clear and straightforward way that I could actually understand what my results meant. The whole process has given me reassurance and a much better understanding of my own health.
I honestly couldn’t recommend the team and the service highly enough.
Svar fra Lateral
What a lovely review, thank you, Kim. We’re so pleased that you felt listened to and that the team took the time to answer all your questions.
It’s particularly good to hear that your health check and detailed results report gave you reassurance and a better understanding of your health. That’s exactly why we include it as part of Lateral membership: not just to provide cover when it’s needed, but to help members stay informed and proactive about their health too.
The Lateral team
Intelligent way of approaching the 'elderly active' on their home turf.
Svar fra Lateral
Thank you, Christine. That’s exactly the thinking behind Lateral. Many people in their 60s and 70s simply don’t identify with the traditional “Saga stereotype". They’re active, independent and want services designed around how they actually live. We’re pleased that our more modern approach resonated with you.
The Lateral team
I’ve been a Lateral customer for a few months now. I first heard about them through a family member and also saw their ads on Facebook. I had a look and found it easy to get a quote, and the price was very competitive especially as I live in London. I really liked that it seemed to be aimed at people my age who are still active and want to stay that way.
The health check has probably been my favourite part so far. I was already paying to have one done each year anyway so this was a real bonus for me. I especially liked getting the paper report through the post afterwards with all the results and a summary of my numbers which I’ve kept to refer back to. I think getting checked properly once a year is really important as you get older.
I’ve also booked one of the private GP calls and there were lots of times available which made it very easy.
I haven’t had to make a claim yet and hopefully wont need to! But so far I’ve been really pleased with it and it feels like good value for what you get.
Svar fra Lateral
Thank you, June. We’re especially pleased that you found the included health check so useful; the detailed results are intended to give members a clearer picture of their health and something practical to refer back to. It’s also great to hear that arranging a private GP appointment was easy and convenient. Do keep in touch if you need anything us from us.
The Lateral team
Svar fra Lateral
Thank you, Veronica. Making health insurance simple to understand and easy to arrange is very important to us, so we’re really pleased you found the whole process clear and straightforward.
The Lateral team
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