We've been customers of Lark Music for a few years now and very pleased with how easy it is to take cover, renew, make claims etc. Smooth and uncomplicated process and really takes the hassle out of i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with... Vis mer
Selskapet har svart
Mine was a quick and stress free claim. Thank you so much. I read this review and had exactly the same experience! "Aaron who dealt with my claim was brilliant. He made it completely stress free, and... Vis mer
Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling o... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Lark Music
Skrevet av virksomheten
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Skrevet av virksomheten
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Kontaktopplysninger
One Creechurch Place, EC3A 5AF, London, Storbritannia
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Enestående
478 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Experience of Lark Music
As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with them for many many years, without a single glitch. Whether it is Aaron (who deals with the claims), Fay, Ellie or any of the others, they all excel at what they do! Thanks.
29. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lark Music
Thank you for your wonderful review. We're delighted to hear that you've enjoyed such a long-standing relationship with us. We'll be sure to pass your kind words on to Aaron, Fay, Ellie and the rest of the team. We truly appreciate your trust in Lark Music and support over the years!
Svar fra Lark Music
Thank you for your review. We appreciate your feedback and thank you for choosing Lark Music!
Svar fra Lark Music
Thank you for your review. We're pleased to hear you found our cover good value.
Good and straight forward renewal…
Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling over a claim. Website for seeing your policy works well and is well laid out.
14. oktober 2026
Svar fra Lark Music
Thank you for your review. We're pleased to hear that renewing your policy and making changes to your cover was straightforward. Whilst we're pleased you've never needed to make a claim, if the unexpected does happen, our dedicated claims team will be on hand to support you throughout the process. Thank you for your continued support.
Very Helpful!
Great communication and easy to deal with. Very helpful and resolved my issue over the phone
21. oktober 2026
Svar fra Lark Music
Thank you for your review. We agree our dedicated musical customer service team are top performers!
Astonishing price for the perfect cover
13. oktober 2026
Svar fra Lark Music
Thank you for your kind review. We're delighted to hear you found our cover and premium competitive.
Very helpful
Very helpful. Lauren was excellent and fast turnaround and claim settlement
27. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lark Music
Thank you for your review. We're delighted to hear that Lauren provided such excellent support and that your claim was settled quickly and efficiently.
Easy renewal and good premium
Easy renewal and good premium. I would recommend Lark Music
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lark Music
Thank you for your review and recommendation.
Easy renewal and very good premium
Easy renewal and very good premium. I would recommend Lark Music.
20. oktober 2026
Svar fra Lark Music
Thank you for your review and recommendation.
Piano insurance, good value, great service.
I recently acquired my dream piano and then needed to find insurance. I contacted Lark Music by phone, and they helpfully went through the process. It was straightforward, good value and the staff couldn't have been more helpful. Great service. All done promptly. Thank you.
27. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lark Music
Thank you for your review. We're delighted to hear that insuring your dream piano was a straightforward experience and that our team was able to guide you through the process. Thank you for choosing Lark Music and enjoy music making on your new piano!
Getting insurance in niche category
I rang about getting insurance for musical instrument repair and renovation, cover for the instruments in my care at any one time, which is a bit of a niche product. Helen Bradley was very knowledgeable, talked me through some of the relevant issues, came up with the right policy that was flexible enough for my needs, sorted in a day too.
27. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lark Music
Thank you for your review. We're delighted to hear that Helen was able to help you find the right cover for you, and we'll be sure to pass on your kind words to her. It's great to know that Helen's knowledge and expertise helped make the process straightforward and that she could arrange a flexible solution tailored to your needs.
Exceptional service and terms
Exceptional company and exceptional customer service. I was well taken care of by Sam, he was so helpful, patient, had an excellent understanding of how the company works and it made me trust the company more and feel at ease. I find with many other companies the customer service don’t even pick up let alone show the effort and care that Sam did. Happily purchased from them. Response time was great, payment smooth, just so happy with the service. One of my favourite interactions with a business.
27. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lark Music
Thank you for your wonderful review. We're delighted to hear that Sam provided such great support throughout the process. We'll be sure to pass on your kind words to him. Providing a service that gives musicians confidence and peace of mind is exactly what we strive for, so it's fantastic to know we made such a positive impression. Thank you for choosing Lark Music and for taking the time to share your experience.
Svar fra Lark Music
Thank you for your kind review. We're pleased to hear you found our cover and premium competitive.
Fast, Professional and Went Beyond Expectations
Fast, professional service from this company and Lisa Lathwell whom I dealt with was efficient, responsive, polite and provided the best service I could have asked for. Could not recommend this firm highly enough.
16. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lark Music
Thank you for your wonderful review. We'll be sure to pass your kind words on to Lisa, who will be delighted to hear your feedback. Thank you for your recommendation and for taking the time to share your experience.
A helpful ‘real’ person
12. oktober 2026
Svar fra Lark Music
Thank you for your review. We're proud to have a dedicated team at the end of the phone, ready to support whenever our customers need us!
Easy to renew my policy.
Easy to renew my policy.
Easy to understand the terms and good level of cover for the price.
12. oktober 2026
Svar fra Lark Music
Thank you for your review. We're pleased to hear you found our cover clear and a reasonable price.
Competitive premium
Insurance recently renewed. Pleased to find premium very competitive. Payment software failed several time (including an attempt by direct telephone). Eventually paid by BACS after some rather confusing and clumsy emails.
19. oktober 2026
Svar fra Lark Music
Thank you for your review. We're pleased that you were happy with the competitiveness of your renewal premium. We're sorry for the card payment issue you encountered when making your payment and appreciate your patience while our team helped you complete the renewal. We've since investigated the issue and have taken steps to resolve this with our IT team. Thank you for your feedback and for continuing to insure with Lark Music.
Insurance for an accordion
It offered a comprehensive range of insurance at reasonable costs.
I have not made a claim so cannot comment about this aspect
19. oktober 2026
Svar fra Lark Music
Thank you for your review. We're pleased to hear you found our cover competitive. Whilst we hope you never need to, its reassuring to know we are here should you ever need to make a claim.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.