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Lark Music Anmeldelser 

484
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We've been customers of Lark Music for a few years now and very pleased with how easy it is to take cover, renew, make claims etc. Smooth and uncomplicated process and really takes the hassle out of i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Mine was a quick and stress free claim. Thank you so much. I read this review and had exactly the same experience! "Aaron who dealt with my claim was brilliant. He made it completely stress free, and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling o... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsselskap

Om Lark Music

Skrevet av virksomheten

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Skrevet av virksomheten

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Kontaktopplysninger

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,8

Enestående

TrustScore 5 av 5

484 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(484)

484 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I was very pleased to work with Lark…

I was very pleased to work with Lark Music on my instrument insurance. Their level of service struck me as very good!

3. september 2026
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Svar fra Lark Music

Thank you for your kind review. Our team takes great pride in delivering excellent service, and their years of experience help ensure customers receive the support and expertise they need.

Vurdert til 5 av 5 stjerner

Very easy to set up Direct Debit online…

Very easy to set up Direct Debit online which is my preferred method of payment. Peace of mind that my instruments are protected. Thanks :)

10. september 2026
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Svar fra Lark Music

Thank you for taking the time to leave a review, we're please you found setting up your Direct Debit was quick and easy and that you can enjoy peace of mind knowing your instruments are covered.

Vurdert til 5 av 5 stjerner
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Svar fra Lark Music

Thank you for taking the time to leave a review. We're pleased to hear that your renewal was straightforward and without fuss. Providing a simple, efficient service for musicians is important to us, and we appreciate your feedback.

Vurdert til 5 av 5 stjerner

Ease to change policy and the renewal…

Ease to change policy and the renewal process too👍

8. september 2026
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Svar fra Lark Music

Thank you for your review! We're delighted to hear that you found both the policy changes and renewal process easy to manage. We aim to make insurance as straightforward and hassle-free as possible, so it's great to know we've delivered that experience for you.

Vurdert til 4 av 5 stjerner

Customer rep was very patient

Customer rep was very patient in recording the list of additions to the policy. He sounded a bit fed up and I don’t blame him - it was a laborious task which he said I could have done online. I didn’t realise that before the call so I apologised to him. No criticism of him from me at all. He made it easy for me to get the task done.

15. september 2026
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Svar fra Lark Music

Thank you for taking the time to leave a review. We're delighted to hear that our team member was able to help make the process as straightforward as possible for you. Adding multiple instruments can sometimes be a lengthy task, but we're always happy to assist when needed.

Vurdert til 5 av 5 stjerner

Quick and easy process

Quick and easy process, and easy to add or remove instruments.

14. september 2026
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Svar fra Lark Music

Thank you for your review. We're delighted to hear that you found the process quick and easy, and that managing your instruments on the policy has been straightforward.

Vurdert til 5 av 5 stjerner

Lauren Lark Music were great in dealing with…

Lauren from Lark Music was fantastic in dealing with an accident with my daughter’s cello. Highly recommended!!

22. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lark Music

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Lauren was able to help following the accident involving your daughter's cello. We understand how upsetting instrument damage can be, and we're pleased we could support you through the process.

Vurdert til 5 av 5 stjerner

What can I say about Lark music…

What can I say about Lark music insurance, total professionalism. Have a claim, NO problem, phoned on a Monday resolved on Tuesday. Not many companies (if any) that could deal with a claim that quick. The person that dealt with me Lisa lathwell a pleasure to speak to, nothing was too much trouble. Assured me that my claim would be dealt with swiftly and it was. I would and will recommend Lark insurance to all my musician friends to go with them.

21. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lark Music

Thank you so much for the review and glad we exceeded your expectations. Lisa is a rockstar!

Vurdert til 5 av 5 stjerner

The waiting time was not too long

The waiting time was not too long. The person I spoke to was very polite and efficient. The transaction didn't take very long.

14. september 2026
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Svar fra Lark Music

Thank you for your review. We’re delighted to hear you found our team polite and efficient, and that we were able to assist you quickly. Thank you for choosing Lark Music Insurance.

Vurdert til 2 av 5 stjerner

Frustrating

Tried to create an online account to pay my annual fee. Didn’t work. Tried phoning all morning - didn’t work (I was later told it was staff training on a Monday morning?). So I went into local branch of Howdens who were very kind and friendly but couldn’t get through either! But they did send you an e mail. I later managed to do it all on line. Paid in full. Someone from your office phoned me after that!
Today I’ve received renewal documents saying my policy is due for renewal!

14. september 2026
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Svar fra Lark Music

That is frustrating. I'm sorry it wasn't easy for you to renew when you wanted to but appreciate your persistence. Your documents were printed same day as your renewal email so just a delay in getting to you. Now you have an online account that won't happen next year. Thank you for choosing us again.

Vurdert til 5 av 5 stjerner

Good price. User-friendly website.

It was extremely easy to renew my guitar insurance. The Lark Music website is very clear and user-friendly.

14. september 2026
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Svar fra Lark Music

Thank you for your kind review. We're delighted to hear that renewing your guitar insurance was straightforward and that you found our website clear and user-friendly. Thank you for choosing us!

Vurdert til 5 av 5 stjerner

Great Service

Lauren who dealt with my claim was sympathetic to my situation and communicated promptly with me and the repair shop involved. Lark settled my claim with minimal fuss, very pleased.

21. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lark Music

Thank you for your kind review. We're delighted to hear that Lauren was able to support you throughout your claim and keep everything running smoothly. It's great to know the process was straightforward and that we could deliver the service expected.

Vurdert til 5 av 5 stjerner

Easy to arrange

Very easy to do; and a reasonable price for the cover.

10. september 2026
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Svar fra Lark Music

Thank you for your review. We're pleased to hear you found arranging your cover quick and straightforward, and that you felt it was competitively priced.

Vurdert til 5 av 5 stjerner

Lauren at Lark was great

Having had a 23kg suitcase worth of gear stolen in the hands of Ryanair I was absolutely delighted by Lauren's help at Lark Music to get a prompt payout in time for me to re-purchase equipment i needed for work.

21. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lark Music

This is exactly why Lark Music exists! We're sorry to hear your equipment was stolen, but we're delighted that Lauren was able to support you through the claims process and get you set back up. We'll be sure to pass your kind feedback onto Lauren who will be pleased to hear this.

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