A quick delivery of the battery and when there was an issue they were very helpful and arranged for a replacement without fuss. Things do sometimes fail and a company shows its true colours when it h... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was very impressed with laptopbattery. I could easily find the laptop battery I wanted even though my HP Envy was 6 years old. The price was good. The battery was delivered quickly. I fitted it and... Vis mer
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Product was slightly cheaper than that sold by other companies. Buying process on their website is extremely easy and straightforward. Product was delivered almost immediately (within less than 2 work... Vis mer
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I bought this replacement battery for my personal MacBook Air and had my IT manager at work kindly install it for me - works like a dream! It didn’t come up with a message to say it was not a genuine... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Laptop Battery - UK based online suppliers of High quality, competitively priced laptop batteries and chargers as well as replacement Projector lamps. Laptop Brands covered include Dell, Apple, Sony, HP, Lenovo, Acer, Asus, Toshiba, Samsung, Microsoft and more, as well as all the Projector lamp brands. We have been supplying laptop batteries and Adapters to the UK market for more than 15 years. Our stock is held in Basingstoke, UK. We normally ship same day with a next day delivery and all products are covered by 12 month warranty
Kontaktopplysninger
Unit 7 Dares Farm, GU10 5BB, Farnham, Storbritannia
- 01252854411
- sales@laptopbattery.co.uk
- laptopbattery.co.uk
4,7
Enestående
513 anmeldelser
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Great Services for Laptop Battery
I had the experience ordering laptop battery; the service was quick, and I got a good product.
25. desember 2023
Svar fra Laptopbattery
Thank you so much for the kind review. The team @laptopbattery.co.uk
Speed of delivery was great
Speed of delivery was great, but I had problem, emailed about it and haven’t yet had even an acknowledgement :-(
Update 16/01/24 - Happy with the explanation below, and super fast collection of the battery and subsequent refund, so happy to upgrade rating to 5 stars.
30. desember 2023
Svar fra Laptopbattery
Update from our side...
Thank you so much Chris for upgrading your review to 5-star after we worked through the issue you had
We really appreciate the acknowledgement of our teams customer service efforts.
Dear Chris
Thank you for taking the time to leave a review.
Firstly, apologies that you had a problem with your purchase. Following subsequent emails between us since January 12th, your battery is being collected today January 15th for return to us.
We were not aware of your January 4th email until just now when it was discovered in our spam folder. It is very unusual for a customer email to end up in our spam folder, especially when your mail of Jan. 12th arrived into the correct folder. Please accept our apologies for the fact that your initial email was overlooked.
If you have any further questions or concerns contact us via email ( sales@laptopbattery.co.uk ) or phone ( 01252854411 )
Thanks,
Luke
sales@laptopbattery.co.uk
Svar fra Laptopbattery
Thank you so much for the kind review. The team @laptopbattery.co.uk
Made replacing my laptop battery easy
Replacing a laptop battery is a bit of a minefield with so many to choose from. Laptop Battery made the process simple with its search facility. The price was competitive, postage prompt and most important, the battery was the right one and works just fine - would recommend
26. desember 2023
Svar fra Laptopbattery
Thank you so much for the kind review. The team @laptopbattery.co.uk
First class battery replacement
Very good price for a replacement 'replica' laptop battery. First class service - battery arrived promptly and works as expected.
20. desember 2023
Svar fra Laptopbattery
Thank you so much for the kind review. The team @laptopbattery.co.uk
Customer service was unhelpful
Customer service was unhelpful. Paid for express and it took ages and they were really unhelpful
4. desember 2023
Svar fra Laptopbattery
Hi Rachel
Thank you for your order, although we are disappointed that you were not happy with your purchasing experience.
I have reviewed your case and noted the following...
1. Your review states that you "Paid for express". We include FREE SHIPPING with ALL orders to UK customers, so not only did you not pay for express shipping but you did not pay anything for shipping.
2. You placed your order on Dec. 4th at 5:43pm according to the timestamp on our system
"04 Dec 2023 17:43:55"
Our warehouse closes at 5:30pm so we obviously could not ship to you that day.
Also, the product page clearly states that
"All orders for in stock units received before 4pm will be shipped same day from our warehouse in Surrey. Delivery is normally next working day dependent on our couriers."
and above the "Add to Cart" button it states:
"Same day shipment for in stock items. Delivery within 24-48 hours
Free Shipping"
Your order was prepared for shipment at 10:48am the next morning (Dec. 5th), 17 hours (less than 2 working hours) after your order was received
It was collected by DHL at 12:08pm. Unfortunately, due to a delay at DHLs warehouse it was not delivered next working day as intended, but delivered to you on Dec. 7th as per below tracking details
Your parcel 42125180000XXX is delivered
Dec 07 2023 09:36 pm
Your parcel 42125180000XXX is out for delivery
Dec 07 2023 11:45 am
Your parcel 42125180000XXX is at the delivery depot
Dec 07 2023 10:52 am
We're sorry but the delivery of your shipment has been delayed. We expect to deliver on the next working day
Dec 06 2023 08:03 am
Your parcel 42125180000XXX has been collected
Dec 05 2023 12:08 pm
3. Regarding our customer service response, you were sent an automated email Dec. 5th advising that your order had shipped and including the DHL tracking details
You sent an email to us at 3:03pm Dec. 6th which was answered 19 minutes later at 3:22pm
You responded at 3:25pm saying that you had not received any updates from DHL. We responded 33 minutes later to say that we would call DHL to get an update.
We do try and ship all orders within hours of order receipt which we did in this case. We also have a next day delivery arrangement with all our couriers but sometimes delays happen at the couriers side which are out of our control. Although your order did leave our building within hours of you placing it, we are sorry that you did not receive the order for a further 2 days and we will continue to work with our couriers to ensure that they are able to operate to the high standards which we and our customers expect of them
Sincerely
Mike
laptopbattery.co.uk
Great experience
Great experience. I ordered the wrong thing by accident, they were very quick and friendly to correspond about it on email. Refund was processed as quickly as I returned it and the correct battery was dispatched equally as fast. Battery came with a good charge and worked immediately.
5. november 2023
Fast delivery.
Fast delivery the package arrived in good condition and I was able to use it right away.
5. desember 2023
Easy and Smooth.
Easy and Smooth.
Just what you need when your laptop battery isn't in good health.
30. november 2023
Was contacted on day of order as none…
Was contacted on day of order as none in stock, so nice surprise when it was on its way 3days later.
1. desember 2023
Company has excellent range batteries for laptops
Company has excellent range of batteries. Quick delivery of the one I needed for a Panasonic CF-C1 at reasonable cost. Bought from company before and very reliable.
23. november 2023
Svar fra Laptopbattery
Hi Phil, Thanks for your kind review
- The team at laptopbattery.co.uk
Svar fra Laptopbattery
Hi L Kent, Thanks for the positive review. Glad you are happy with the purchase
- The team at laptopbattery.co.uk
Excellent service!
I was needing a replacement battery for an old Dell D630 that was being taken to Africa in December. They had 2 original units in stock: but their standard pre-despatch tests revealed that these were no longer up to scratch. So they phoned me and arranged to have a new battery shipped from the far East and delivered directly to the person in the UK who was due to take it. All at no extra cost! Excellent service!
26. oktober 2023
Svar fra Laptopbattery
Hi Kelvin, Thanks for the kind review. Glad everything worked out with the purchase
- The team at laptopbattery.co.uk
ordered the wrong battery and it was…
ordered the wrong battery and it was corrected with out any issues
8. november 2023
Svar fra Laptopbattery
Hi DC Freeman, thanks for the positive review
- The team at laptopbattery.co.uk
Sadly the battery didn't work
Sadly the battery didn't work. But the guys and service they provided to help
is really appreciated. I wish them the best.
31. oktober 2023
Svar fra Laptopbattery
Hi Alhabi, thanks for the review. Sorry that your purchase was not successful first time, but glad we could work it out to your satisfaction
- The team at laptopbattery.co.uk
Battery as described and what I needed
Battery as described and what I needed, fast delivery and competitive price, very happy thanks
24. oktober 2023
Svar fra Laptopbattery
Thanks for the kind review
- The team at laptopbattery.co.uk
Prompt service and clear answers.
13. oktober 2023
Svar fra Laptopbattery
Thanks for the kind review
- The team at laptopbattery.co.uk
Straightforward purchase
Straightforward purchase. Item installed and working as intended.
19. oktober 2023
Svar fra Laptopbattery
Thanks for the kind review
- The team at laptopbattery.co.uk
Refund excellent quick
There were no batteries in stock or I could wait a few weeks for new ones to arrive which I said was ok. Then one day I received an email that they were refunding me the money. Pleased about that, and was able to get my battery from somewhere else in the end.
30. september 2023
Svar fra Laptopbattery
Thanks for the kind review
- The team at laptopbattery.co.uk
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