Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Boligforening

Skrevet av virksomheten

Welcome to L&G, we provide affordable housing options across the UK with Shared Ownership. Our aim is to better people’s lives and ensure that everyone has access to a safe and secure space to call their own.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Scammed into Shared Ownership

We bought 25% of a flat. We were told explicitly by their estate agent that it'd be easy to sell should we move on. It's now been a year on the market with no buyer in sight. Rent and service charge increase with no warning or explanation. We were scammed. Avoid at all costs. This is not affordable housing.

L&G flagged this review for including the name of the agent that is mentioned in every other review.

27. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Up to this point

Up to this point, my interactions with Mark Thompson have been impeccable. He is an absolute pleasure to work with and has put me completely at ease throughout the process. I'm eager to continue collaborating with him as I move forward with the purchase.

24. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We are currently purchasing our first…

We are currently purchasing our first home through legal and general shared ownership scheme. Very pleased with what we have experienced so far, special thanks to Mark Thompson for all his help and communication. He has gone above and beyond to help us and keep us in the loop with progress.

30. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent process

Me and my wife are in the process of buying a new build property with L&G. Mark Thompson has been extremely helpful, patient and is happy answering all of our questions. Thank you Mark!

18. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant customer service

We are in the process of buying a shared ownership property and Mark Thompson has been our point of contact. He has been very efficient and professional, communicating by phone and email to keep us fully informed of the build progress.

13. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mark Thompson

Mark has been our contact during the process of buying a new build shared ownership property and has provided exceptional service and communications. Keeping us informed throughout as to the progress of the build and the application process.

17. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Our experience with L&G

Mark Thompson at L&G has made mine and my partners experience as first time buyers such a smooth and easy process! It has been stress free and has kept us updated throughout the entire process to keep our minds at ease!

29. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So far my experience with Mark Thompson…

So far my experience with Mark Thompson has been absolutely faultless. Not only is he such a lovely person to deal with, he has also made me feel so at ease with everything. I’m looking forward to engaging with him more as I progress with the purchase

17. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I bought a shared ownership property…

I bought a shared ownership property from Legal and General. I couldn't be happier with the service. The house is well maintained and any issues were quickly dealt with after our purchase. Suzzane's communication throughout the buying process made it stress free, we were very impressed.

24. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Purchased a shared ownership property…

Purchased a shared ownership property through them this year , everything ran smoothly, I was updated at every stage and the process was quick and easy , the sales team were faultless , to
Give balance I would say that also the aftercare are also excellent having had a few issues with the actual property since moving , I wish I could say the same for Bellway homes who built the property, they are very disappointing, but this isn’t legal and generals fault , would highly recommend purchasing a home from
Them

17. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Poor customer service and no help

I am very disappointed with Legal and General Affordable Homes regarding an unresolved issue with the automatic light in my flat. Despite multiple communications and raising the issue within the appropriate period, LGAH has not attended to the matter, leaving it unresolved to date.

Their avoidance of resolving a customer's problem seems unreasonable and in bad faith. I've urged them to escalate this as a formal service complaint, but they are refusing to help.

This experience has been highly frustrating, and I cannot recommend LGAH based on their poor customer service, lack of accountability and lack of timely action.

16. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid them at all costs!!!

I have rented a property from L and G Affordable Homes and Pinnacle and I have to say it is the worst management of a building I have experienced.
Not only do both companies not care about anyone they are meant to be providing a service to but the lack of response and outright rudeness from staff is unbelievable.

For the past couple of years the whole building has been complaining about the state of cleanliness, the high crime rates in the building due to lack of CCTV and proper doors, the lack of response time when issues are flagged, the rudeness of staff, the lack of security when large scale events are happening, the rubbish and dumped items all around the building, noise complaints are not dealt with.

I would strongly advise against ever renting off either company or having anything to do with them.
They don't care about you and all they want is your money.

Avoid them at all costs!!!

24. august 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv