Lampemesteren.com Anmeldelser 

185
•
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered a lamp that came bended to the point where it didn’t fit. One of the features came out as well. I emailed them a couple of times and no response was received. So I ended up with a broken la... Vis mer

Vurdert til 1 av 5 stjerner

Chose Lampmasters over cheaper alternatives because they promised faster delivery. The lamp arrived nearly a month late – after three delay notifications – and was defective. Since mid-December I've... Vis mer

Vurdert til 5 av 5 stjerner

Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still... Vis mer

Vurdert til 5 av 5 stjerner

Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europ... Vis mer

Informasjon om virksomheten

  1. Lampeforretning
  2. også i
  3. Møbelbutikk

Skrevet av virksomheten

✔ Northern Europe’s largest selection of designer lamps ✔ 30 day return policy ✔ Largest selection of designer lamps ✔ Professionals behind the screen


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

185 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 25 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(185)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great online store

Great website, a large amount off models and good prices.
Very easy to make the order and the delivery was fast and well packed.
I will certainly buy again on Lampemesteren.

26. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic

Again, all was fantastic!
Second time as a client, and second time very satisfied.

20. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

terrible experience

The bulb didn’t match the description, wasn’t dimmable as it was announced. So you wanna change them, and they charge you 15$ for it. Unacceptable. Never again, and never recommend

9. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Lampemesteren.com

Svar fra Lampemesteren.com

Dear customer,

You bought the wrong bulb for your lamp. On our webshop we suggest 3 options for your specific lamp, but you still bought a different one.

Please note that you are not forced to use our returnlabel, you can simply choose the transportation supplier you wish.

We hope for your understanding.


Team Lampemesteren

Vurdert til 5 av 5 stjerner

Excellent service - Australia

Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still happy to pay the extra shipping as it was still cheaper than buying two of the same lights locally.

31. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top retailers

Top retailers, highly recommended!! My order was processed very quickly and as it was fragile items it was exceptionally well packaged to avoid any damage during shipping.
All arrived very quickly, thank you!!!

16. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lampemesteren never disappoint

Lampemesteren never disappoint! Best prices, excellent customer service, superb stock and fast delivery with well packaged items. Don’t hesitate to shop from here, best online experience overall!

9. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Reply from Lampemesteren.com

Reply from Lampemesteren.com
2 days ago
Goodmorning Stephen,

As discussed since your first email the 24th of April, the lamp has to be produced and deliver to us by the manufacturer Philips Hue.

The supplier has unfortunately delayed this delivery and we sadly can’t control that.

Also, we’re daily communicating with suppliers to have the most accurate delivery date to pass on to you as our customer.

Concerning the answers from us asking if you want to keep, change or cancel your order, it’s for letting the customer choose what to do after receiving the latest news.

Concerning the payment, you authorized the amount but we’re capturing it only when the order is sent.

We hope for your understanding.

Have a nice day.
This is in reply to my message below.
I’m not very happy here. I ordered the Phillips hue go portable table lamp the white version and some weeks later I still later I still haven’t recieved it. The messages I keep getting keep changing from may 12th 2023 to may 26th and back again
When you get a message from this company they say do you want to cancel or keep and I reply with keep the order. Seriously offcourse I want to keep my order but what I don’t want is to kept waiting for the lamp. Come on sort this out or I will have no choice to cancel. It’s not a cheap lamp but the delivery dates are ridiculous
I don’t think it’s to much to ask for it to be delivered this week or next week at the latest but this company is lucky I have been patient with them up until this point. My patience will run out and as I’ve paid on a credit card I’ll get my credit card to refund my money you have more rights on a credit card. So I say to this company get your act together or you will lose me as a customer. Stop messing me about with these dates deliver my item I have paid for upfront
No I’m not being understanding. It doesn’t alter the fact you as a company messed me about over the delivery dates. It’s a terrible excuse on your part to say your waiting for it to come into stock. Seriously over two weeks of waiting patiently for the lamp. You to get your act together and tell the supplier that your customers are waiting for their order or use a different supplier. It’s funny how cool shop can deliver the same lamp in 6 to 12 business days not the end of may your company quoted. Oh hang on you kept changing the date from may 12th to may 26th. Your a joke of a company that messes the customer about. Please don’t send anymore of your ridiculous replies to. Your excuses don’t wash with me

5. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Lampemesteren.com

Svar fra Lampemesteren.com

Reply from Lampemesteren.com

Goodmorning Stephen,

As discussed since your first email the 24th of April, the lamp has to be produced and deliver to us by the manufacturer Philips Hue.

The supplier has unfortunately delayed this delivery and we sadly can’t control that.

Also, we’re daily communicating with suppliers to have the most accurate delivery date to pass on to you as our customer.

Concerning the answers from us asking if you want to keep, change or cancel your order, it’s for letting the customer choose what to do after receiving the latest news.

Concerning the payment, you authorized the amount but we’re capturing it only when the order is sent.

We hope for your understanding.

Have a nice day.

Vurdert til 5 av 5 stjerner

I Love Lamp

Speedy delivery. Good communication throughout. Lamp as described and perfectly packed. Nice touch with the complementary light bulb.

22. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

Henri at Lampemesteren dealt with an issue I had with a light promptly and efficiently. An expensive light I purchased had a defect but he managed to secure a replacement. Very happy indeed.

3. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very good price and service

It's the second time that I ordered to Lampemesteren. Each time, a perfect experience. Quick delivery. Very well packed. Very good discount. And if I have a question or issue, the customer department answers always quickly and efficiently.

19. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Phillips Hue table lamp

everything good from start to finish. excellent communications, well packaged and fast delivery by UPS. Product as described and is really lovely. Will definitely buy from this company again

27. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. When I realised I’d made a mistake when ordering they were quick to rectify my mistake and reassure me all was OK. Absolutely thrilled with what I bought - such good quality

13. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service

I ordered a light 2 years ago and the service was really good, easy to use website and quick delivery.

The light, however, has recently broken. I emailed lampemesteren and Henri Pohjanhovi was amazing in keeping me informed whilst he worked with the manufacturer. They ended up sending a replacement free of charge!

Great service - thank you Henri

16. januar 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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