Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone. On advising Lakeland of the situa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
You need to warn customers about dodgy clog sizes, if customers order a pair make sure they order a size larger than their regular size. Example : UK size 9 then order a UK 10. This woul... Vis mer
I ordered some slippers, they were very poor quality, and the delivery was slow. The same item could build better bought for half the price on Amazon with next day delivery. Lakeland handled my compla... Vis mer
Selskapet har svart
My garden clogs were perfect and exactly what I needed. They arrived quickly and, joy of joys, via Royal Mail, who I find much more reliable and easier to deal with than the cheap couriers used by so... Vis mer
Informasjon om virksomheten
Om Lakeland Active
Skrevet av virksomheten
Cumbrian Outdoor Essentials
Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.
Designed In The UK
Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.
Suitable For Every Occasion
Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.
Kontaktopplysninger
Unit C Heathlands Estate, Kingmoor Park, CA6 4RP, Carlisle, Storbritannia
- hello@lakelandactive.co.uk
- lakelandactive.co.uk
4,5
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 18 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Royal Mail delivered only half my…
Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone.
On advising Lakeland of the situation they immediately reponded and couldnt have been more helpful. The problem was not of their making but they reolved it immediately. A replacement was delivered to me in 24 hours.
3. november 2025
Not received goods or been notified of the delivery as at 12.45 on 5th November.
Not received goods.
31. oktober 2025
Excellent service
Excellent service, good quality, fast delivery my husband loves his gardening clogs.
20. oktober 2025
Fast delivery and clear returns…
Fast delivery and clear returns instructions. Good quality product. I have bought a few products from lakeland active and always been impressed by the quality
29. oktober 2025
Prompt response to the order and kept…
Prompt response to the order and kept me informed on progress
28. oktober 2025
Boots are really good and Customer…
Boots are really good and Customer Service, all online, worked well. I ordered a pair which were a half-size too small. Returning them and ordering the correct size was very easy. Thanks also to the Royal Mail for their collection service.
24. oktober 2025
Clog
The website was easy to use , ordering was easy to do . The product was as described.
13. oktober 2025
Great product
Easy to use website, quick delivery and pleased with the gardening clogs.
23. oktober 2025
very speedy delivery and the laces i…
very speedy delivery and the laces i ordered are perfect
20. oktober 2025
Excellent service from yourselves
13. oktober 2025
Disappointed
The watershoes didn't fit and were poor quality for the price, so I have returned them for a full refund.
2. oktober 2025
Thank you very good and arrived very…
Thank you very good and arrived very promptly thank you all xxx
3. oktober 2025
Good boots
Good boots, but I couldn't find any guidance on whether to size up or order my usual shoee size. i sized up, and the boots are on the big side.
16. september 2025
good prompt service
26. september 2025
Excellent product
Really fast delivery, excellent product. Wellies look really well made and very comfortable. Unfortunately not quite the right size but returns process really smooth. Thank you.
24. september 2025
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