Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Very poor quality shipped from China to a US re-distributor, so slow arrival time. Then when I tried to return an item because the quality was so poor I got a run around. They had me take photos and r... Vis mer

Vurdert til 1 av 5 stjerner

Scam. False advertising. Fake tracking numbers. Refuse to cancel orders. Give out false names and addresses for reruns etc. 100% a scam.

Vurdert til 4 av 5 stjerner

I bought from LacyMate last year when the store was still very new. To be honest, shipping took a long time back then and the experience wasn’t great. I didn’t really expect to come back. T... Vis mer

Vurdert til 1 av 5 stjerner

I ordered three items. It took 2 1/2 months to get one item and have still not received the other two at this point they’re asking for the original packaging which once I opened it, I threw the packag... Vis mer


Kontaktopplysninger

1,5

Dårlig

TrustScore 1.5 av 5

36 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Terrible company

Terrible company. Took forever to get, and then wasn't even the right product I ordered. Then after going back and forth they blocked me. What a waste! The product I did receive was cheap and definitely not worth the money spent. Will never order again.

23. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Sadly this was ordered for a birthday…

Sadly this was ordered for a birthday present and the original date said the 13th of May… about three weeks after ordering. It still hasn’t shown up and the tracking doesn’t say arrival date. I asked them to cancel it and they said that it had shipped and they couldn’t. It took me about three minutes to file the claim on my card. Certainly not an Amazon experience! Should have read the reviews first eh?

16. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I placed a order on oct 25 2024

I placed a order on oct 25 2024, i have still not recieved any items , customer service is by email only and they answer and say they completely understand and thats it , they do not want to refund the money when they messed up , do not trust this company

25. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor quality, overpriced

Purchased for me as a gift. Extremely overpriced. Poor quality items. Exactly like other reviewers have stated. Took forever to arrive and came in the same packaging you that you would receive from Temu or DH Gate. Purchased 2 items at the same time but items arrived at different times leading me to believe they're just a "middle man" ordering from companies in China and having shipped to buyers at an extreme mark up. Went back and forth with their customer service via email for over a week providing photos of the items in their packaging only be told they won't allow a return on "sale" items (Discount code was automatically applied at checkout) but are allowing an exchange as a "courtesy". Even after discount, $100 for 2 cheaply made items that aren't worth the packaging they arrived in. Scammers because these items are definitely NOT high quality as advertised.

24. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible

Terrible. Cheap horrible material, badly made, buckle stitched on back to front. Cheap bad quality Chinese temu cr#p.Really disappointed. Took ages to arrive to, much longer than I was told.
STAY AWAY

24. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not a US company like they claim

This is the same company as Lacy nightly both scams the use a Boulder,CO address to make you think there here by out of China. Waited 3 weeks for my order when it says 5-8 days than they just cancelled my order thank god I used PayPal so I got my money back

1. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don't buy, extremely poor quality, waste of money.

Yesterday I received my Lacy Mate order. Opening the package revealed a broken garment, which isn't surprising considering the shoulder straps are only attached to the rest of the garment by a single stitch.

The overall quality of the garment is extremely poor and feels like something you would expect from Temu. Unfortunately you aren't paying Temu prices, you are paying good money for a very poor quality product.

I have little hope of getting my money back, but I might be able to stop other people losing / wasting their money with this review. I couldn't agree more with the other reviews and wish I had bothered to check here before making my purchase.

14. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Save your money. Don’t buy cheaply made.

Agree with the person who said if they could rate zero they would. Their lingerie is Temu quality at best and can’t believe I got so scammed but my bad for not checking reviews first. The quality is so cheap and no way to return. I vow to leave reviews until people get the joke and don’t get scammed like me. Agree with the VS comment. Quality merchandise from a reputable company. This is a Chinese company posing as a legit operation.

10. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Couldn’t rate zero

Couldn’t rate zero. But I give them a zero. F this company. Over priced Chinese goods with terrible communication and service. Just go get some underwear from Victoria’s Secret, save the hassle and 1 month wait time for the sweat shop to make your thong.

20. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dropshipping Aliexpress j’ai payé 40€…

Dropshipping Aliexpress j’ai payé 40€ un article à 2€. Ça semble être de la super qualité mais c’est de la qualité très mauvaise… je suis dégoûté .
En réponse à votre réponse: arrêtez de me prendre pour un âne. Je fais du dropshipping depuis 2017 (à la différence de vous que je ne pratique pas des marges aussi abusives). L’expéditeur du colis est bien AliExpress

28. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Lacymate

Svar fra Lacymate

Dear Guillaume,
We're truly sorry that our product didn’t meet your expectations. We understand that everyone has their own standards and preferences, and we want to address any concerns you may have. To keep our pricing affordable, our warehouse is based in China, which we realize may cause some confusion for recipients.
Please feel free to reach out to us at support@lacymate.com so we can better assist you with your order. Your satisfaction is important to us, and we’re committed to finding the best solution for you.

Vurdert til 1 av 5 stjerner

You cant return items to China without…

You cant return items to China without spending more than the items cost. Poor quality and poor customer service

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Lacymate

Svar fra Lacymate

Dear Karen,
We’re truly sorry to hear that you were not fully satisfied with your purchase and that you wish to return the items. Please know that we are here to support you, and we strive to make every experience a positive one. It’s possible that a recent staffing shortage may have impacted our response time, which might have delayed handling your request, and for this, we sincerely apologize.
To provide you with the best assistance and ensure your satisfaction, could you please send us an email at support@lacymate.com regarding your return request? We look forward to resolving this for you.

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