DO NOT ORDER ANYTHING FROM THIS COMPANY This customer has zero customer service. I ordered a humidor for a gift two weeks prior to the date. Plenty of time. 8 days later they emailed me ab... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Everything took a bit longer than anticipated, I imagine because they are in such high demand. I didn't receive my cartoon on canvas till about a month after ordering, however the comic itself was per... Vis mer
The artwork finally turned out great after requesting the same change three times. This change was in the original description and in photos. It’s also been three weeks since I approved the artwork an... Vis mer
Order #5223 which was a digital print on canvas still has not arrived despite being ordered roughly a month ago (May 2023). I understand I was late on an email by a few days to confirm but I have resp... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Looking for a personalized and fun gift? You are in the right place! Turn your photo into a custom-painted, handmade digital portrait in the style you love. Just choose your preferred cartoon option and get drawn in 3 days with unlimited reviews. You may order the digital file only for printing at your location, or a printed and framed art piece customized for you.
Kontaktopplysninger
Seattle, USA
- lauren@kustomgifts.com
- kustomgifts.com
2,4
Under middels
167 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Loveeeee it 😍
23. februar 2022
Amazing work
We absolutely love it and made my wife smile as I was hoping it would! Thanks again!
21. februar 2022
Amazing Simply Amazing
The cartoon was amazing. They had all the little details for us captured perfectly. The husband absolutely loved the gift.
14. februar 2022
very helpful and well communicated!
14. februar 2022
Amazing artwork
I really loved the artwork that was designed for me. It was exactly how I imagined.
Thank you so much to the team for making my design special!
13. februar 2022
Found my lost canvas!
Had a little issue with the post office losing my order but everything turned out great and my package made it for V Day! I thank the company so much for tracking down my package. Canvas looks amazing and the artist did a fantastic job!
12. februar 2022
Anmeldelse skrevet uten oppfordring
Confusion
I started my first purchase on Dec 6 and the anger and confusion this company has put me through is so profound. It started out great with the Lauren handling all my updates towards the changes on my cartoon proof and communication was so well, but now i can barely contact her and i feel so shun. I always have to ask for any update and she would respond through her email but once i reply to her email. I would again be ignored for a week or so until I ask again through the customer service website. I finally gotten tried and just approved the last cartoon design. Hopefully my partner loves it.
4. februar 2022
Anmeldelse skrevet uten oppfordring
i absolutely loved the art drawn for…
i absolutely loved the art drawn for me. and the team were so helpful when i needed to add/ change things !!
4. februar 2022
I love everything Kustom Gifts does!
I love everything Kustom Gifts does!! Great communication and great products! These make for very unique gifts and I will always purchase from them.
21. januar 2022
I ordered a print for a family member…
I ordered a print for a family member for Christmas. It was so awesome! He loved it! I only had to make one change. It was something I left out. They send several copies for preview after changes have been made. Will for sure order again!
17. januar 2022
Harry potter 2 people
Very happy with my harry potter picture of my friend and I. Thank you so much kustom gifts my friend also loved it and it looks alot like us 😁
12. januar 2022
a bit delayed on turn-around time but…
a bit delayed on turn-around time but very understandable due to the holidays. The cartoon is AMAZING as well as the canvas that was ordered with it. Def very impressed!!!
21. desember 2021
LOVE
Ahhhh! I honestly couldn’t love my illustration more! It came out even better than I thought it would! Customer service was amazing — so prompt and helpful. 10/10 WOULD RECOMMEND!
20. desember 2021
It was wonderful customer service and…
It was wonderful customer service and very satisfied with my purchase
16. desember 2021
Loved it!!
Bought it for my husband for our anniversary and we both absolutely loved it!!
10. desember 2021
Great quality
Great quality! Easy to print and frame as it is a digital picture! Would recommend to everyone
10. desember 2021
disappointed
The poster turned out amazing and just how I wanted! However, I was overcharged about $30-$40 - charged an extra person and an extra pet. I had emailed asking why, I got no response and no refund. Not too happy!
26. november 2021
Svar fra Kustom Gifts
Hi Kara,
You initially ordered for 1 person, but sent photos and details for 2 people and 1 pet. When we asked about the order, you agreed to pay the difference in order to include the extra 1 person and 1 pet in your cartoon portrait.
We drew your cartoon for 2 people and 1 pet, which you approve on Nov, 09th.
If you have any questions, please don't hesitate to reach out!
Sincerely,
Lauren
Just wasn’t expecting them to take this…
Just wasn’t expecting them to take this long very aggravated and disappointed:(
21. november 2021
Svar fra Kustom Gifts
Hi Maddie,
You placed an order on Nov, 12th and we delivered your Rick & Morty personalized cartoon on Nov,17th which you approve immediately.
This is our regular delivery time, especially now during the Holiday Season.
If you need any further assistance, don't hesitate to reach out!
Sincerely,
Lauren
Y'all knocked it out of the park
Y'all knocked it out of the park! Best gift I have ever given anyone. They LOVED it!
9. november 2021
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