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Kugans Anmeldelser 446

•
TrustScore 4.5 av 5

4,4

Supermarked
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Kugan Indian online grocery is the best one in UK for quality and better prices than any other online grocery. I recommended it to all my friends and family. Particularly, their customer service and r... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Brilliant experience and relieved to find an online store for desi groceries as where I live there is nothing! They stock my favorite brand of rice which is even difficult to get in London so thank yo... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Appalling courier service (APC) took 3 days to deliver despite being given a 2 hour window which kept going backwards until 6pm for 2 days on the trot. They were clearly running out of time to delive... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Wide selections of items to choose from. User friendly to order online. Prompt customer service responses. I have placed orders 3 times and find it very comfortable. They were all completed with nex... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Supermarked
  2. Asiatiske dagligvarer
  3. Storkiosk
  4. Dagligvarelevering
  5. Dagligvarebutikk
  6. Onlinemarked

Skrevet av virksomheten

Welcome to Kugans online supermarket! We are an international online supermarket, with a variety of diverse products ranging across Sri Lankan, Indian, Pakistani, Bangladeshi, and European cuisines. With an extensive range in products, at competitive prices, Kugans are your one stop shop for all of your Asian grocery needs. We offer free next day delivery across the UK for orders placed by 12pm Mon-Thu and over £49

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

446 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Good service

7. februar 2023
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

Good price

Good price, fair P&P and quick delivery.

1. februar 2023
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

Delivery as promised

Delivery as promised, refund for unavailable item immediate

27. januar 2023
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

Will buy again

Good and trusted service. Fresh produce. Helpful customer service.

27. januar 2023
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

I ordered frozen seafood

I ordered frozen seafood, everything will be ok, delivery was made next day. I am satisfied with quality

29. desember 2022
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

I ordered some very important herbs and…

I ordered some very important herbs and ingredients after Christmas for New Year party . Somehow there was an anomaly with my billing address and delivery as I was away from home . My order was cancelled more than once . I got in touch to say how important it was and they made sure it arrived in time dispite the very diifficult time of year . All exceptional.
I highly recommend this exceptional
company not only for their service but also the exceptional ingredients . Brilliant . Thank you !!

27. desember 2022
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Svar fra Kugans

Dear Laura,

Thanks a lot for your valuable feedback. Even though there was very less possibility on delivering your order before new year eve, as it was more important to you we tried our best and delivered it on time. Your satisfaction is our priority. Kindly suggest us to your friends & family members. Keep in touch with our team when you need further assistance in future. Team Kugans is delighted on your happiness.

With lots of Love & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

Quick service

Quick service. Deliver on time.

4. januar 2023
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Vurdert til 1 av 5 stjerner

I have ordered one week ago through…

I have ordered one week ago through online but still have not received my parcel. (I got a message as refused items but no one called me or approached me ).

They have not answered properly my call and they asked me to call back after 1 hours instead of answering me.
Also online chat is not working properly (I got reply after one hour).

30. desember 2022
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Svar fra Kugans

Dear Rajendran,

As mentioned in your review we never told you that you refused the items. The delivery was done by third party delivery service (DPD). They tried to deliver the parcel and they marked as recipient refused the parcel. When we get to know this one of our team member reached you and talked with DPD to redelivers it. But, as your parcel contained perishable items DPD disposed it and asked you to reach us. When you reach us it was our non-working days (Christmas & New year) but one of our team member always got in touch with you and agreed to place a new replacement order and created one for you. The replacement order number was #12664. After coming back from the holiday our team have arranged the dispatch of the order and the delivery was done on (05/01/2023). In kugans our customer satisfaction is our prime concern. In order to satisfy you with our product and services we did all the possible things from our end. If you need any further assistance in future feel free to reach us at hello@kugans.com.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

Quick delivery good selection

Quick delivery good selection
Reasonably priced good communication will purchase again thank you

3. januar 2023
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Vurdert til 4 av 5 stjerner

I like this shop

I like this shop. It has good range of eastern food products. Delivery is teliable

3. januar 2023
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

The service provided was excellent

The service provided was excellent from beginning to the end. Goods arrived quickly and very well packaged. Will definitely use again.

27. desember 2022
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

excellent and quick

product and speed of delivery

31. desember 2022
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

All good

All good, fast delivery

3. januar 2023
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Svar fra Kugans

Dear Maria,

Happy new year to you & your family. We are sorry for the inconvenience caused to you. Whenever you have an issue with order please let us know via email at hello@kugans.com. We hope one of our team member got in touch with you regarding this issue and it was sorted. If you need any further assistance feel free to reach us at hello@kugans.com

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

Delighted with my order,a joy to have a…

Delighted with my order,a joy to have a fresh produce and a service delivering right to your door,cannot fault this,Thank-you 😀 😇

7. desember 2022
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Your satisfaction is our priority.

Thanks & Regards,
Team Kugans

Vurdert til 5 av 5 stjerner

FRESH VEG

EXTREMELY FRESH VEG VERY GOOD QUALITY 100% RECCOMEND AND SUPER FAST DELIVERY

3. desember 2022
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Svar fra Kugans

Dear Customer,

Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.

Thanks & Regards,
Team Kugans

Vurdert til 4 av 5 stjerner

Easy to use

Ordered the juice cartons, and collected them promptly
Only issue is why are they limited to only 3 cartons per order?!

1. desember 2022
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Svar fra Kugans

Dear Customer,

Hope you are doing well. Due to high demand and less stock availability we have limited the number of cartons. If we restock bulk quantity in future we will remove the product limit. Also, if you need any further assistance in future feel free to reach us via hello@kugans.com

Thanks & Regards,
Team Kugans

Dette er Trustpilot

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Lær mer om andre slags anmeldelser.

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