KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass Anmeldelser 48

TrustScore 5 av 5

4,8

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Se hva andre synes

Vurdert til 5 av 5 stjerner

This is a brilliant company to buy from fantastic product and top class service all at a really great price. I'd just like to thank them as it cant be easy to try and keep prices decent during these d... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We have purchased 3 carpets to date from Komscape Ltd and have been very happy with the quality and colour of the carpets. Delivery time has also been excelent, the same as their communication. Komsc... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent company! Ordered on a Monday (due to last minute cancellation from my carpet fitter through no fault of his own). Molly at Komscape found me the exact same carpet and it was delivered 2 day... Vis mer

Informasjon om virksomheten

  1. Gulvteppebutikk
  2. Gulvbeleggbutikk
  3. Linoleumbutikk

Skrevet av virksomheten

KOMSCAPE UK Carpet, Vinyl & Artificial Grass Suppliers. Quality Flooring for Competitive Prices. Contact us for a free, no-obligation quotation today! E: sales@komscape.co.uk T: 0121 544 2970


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

48 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Wow!

Wow ! Great service , good communication, fast delivery and fab product. Carpet looks great . Thank you very much. Highly recommended.

23. september 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your order and fantastic feedback. We hope to deal with you again in the future. Many thanks, Komscape Ltd

Vurdert til 5 av 5 stjerner

brilliant friendly and speedy service…

brilliant friendly and speedy service at a very good price, highly recommended

7. september 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you very much for your order and fantastic feedback. We are so glad you are happy with your vinyl and we hope to deal with you again in the future. All the best, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

Absolutely fantastic service by such…

Absolutely fantastic service by such lovely people. I was treated very well it was a pleasure to be in their company and to feel welcome. I was shown samples and given great advice they cudn,t do enough and i was so happy. My order was taken and I collected yesterday. It was all ready for me as promised and was even put in car for me. Absolutely great service I would recommend these people 100% they know their stuff and they go above and beyond to satisfy the customer. Will definitely use them again and have got family and friends to also. Thank you guys your just the BEST.xx💕

13. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your amazing feedback and your order. We are so glad you are happy with your new outdoor carpet - we hope to deal with you again in the future. All the best, Komscape Ltd

Vurdert til 5 av 5 stjerner

I recently bought carpet from this…

I recently bought carpet from this supplier and was very happy with the whole experience, firstly the carpet was of very good quality, secondly the delivery was excellent, over all I would highly recommend this company to anybody considering buying carpet, it cost's nothing to take a look at what this company has to offer.

10. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your order and amazing feedback. It has been a pleasure dealing with you and we hope to deal with you again in the future. Best wishes, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

Fantastic company

This is a brilliant company to buy from fantastic product and top class service all at a really great price. I'd just like to thank them as it cant be easy to try and keep prices decent during these difficult times so massive gold star to you KOMSCAPE

9. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your order and amazing feedback, we really appreciate this. It has been a pleasure dealing with you and we hope to deal with you again in the future. Best wishes, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

We have purchased 3 carpets to date…

We have purchased 3 carpets to date from Komscape Ltd and have been very happy with the quality and colour of the carpets. Delivery time has also been excelent, the same as their communication.
Komscape will be our first port of call when we want to purchase again

9. august 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your order and fantastic feedback. It has been a pleasure dealing with you on all 3 occasions, and we hope to deal with you again in the future. Best wishes, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

Great itean great communication fast…

Great itean great communication fast delivery

9. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you for your order and great feedback. It has been a pleasure dealing with you and we hope to deal with you again in the future. Best wishes, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

An absolutely brilliant service from…

An absolutely brilliant service from start to finish, a great product and a great price.
Communication was excellent I can’t recommend this company enough.
Thank you again and I will be back.
Fantastic fantastic fantastic
Lennie

9. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your order and amazing feedback Lennie! It has been a pleasure dealing with you and we hope to deal with you again in the future. Take care, the team at KOMSCAPE.

Vurdert til 1 av 5 stjerner

Absolute scammers

Absolute scammers. I have only gave them 1 star as I can't leave them anything less but -0 would be more appropriate I ordered lino flooring with a delivery tracking to be delivered on 3rd August. I Contacted Komscape on the 3rd August and the company show me a photo with a roll of lino 4m high flooring left standing up outside a house I've never seen which was said to be delivered on Thursday 29th July when I was 75 miles away at a dentist appointment. Komscape suggests this was left outside a neighbours house 2 doors down from me because I was not at home, when I asked which neighbour this was and which number this was left outside they can not advise. There was no calling card at my address to say it was left with anyone, no signature and they have gave no refund for the £82+ spend on the flooring. Absolute disgusting service, I am an elderly lady living on esa(support group) because of a heart condition and Ill health and this is how I've treated by these scammers that think a photo of a 4mx3m flooring outside a property in wet weather and you do not recognise is classed as delivered and this is Komscape and I advise not to use the company or tuffnells couriers that they use because you will never see what you supposed to of purchased only in a photo. Disgusting!
Further to Komscapes reply further below I suffer from panic attacks and can not speak to anyone on a phone and as already mentioned I am in Ill health, they suggest the flooring was left with a neighbour outside their home but can not say which neighbour it was left with, the driver from tuffnells just dropped it outside a house took a photo of it leaning up against a property which was not mine or any of my neighbours, but can not tell me where it was delivered up untill today 09/08/21. I was never told that the item was arriving just a delivery date expected 03/08/21.
Absolute liars at this company, I suggest you really take my advice and pay your money to a company that will deliver your items with care and a courier company with a much better rate of excellence,who do not leave deliveries anywhere especially a 4m high roll of lino left up against the side of a house.Komscape is not sorry at all, no refund has been offered to me, just a photo of someone else's home with a roll of 4m high lino balanced up against an open window. Absolutely disgusted with this company.I have not been abusive at all in any of my messages or my reviews, I think your views on your courier company leaving a photo of someone else's home with a roll of 4mx3m lino left up against their open window and that classed as delivered to "alternative location" that I do not recognise totally wrong. The rules of covid changed from 17th July and I think everyone who orders from you or anybody else wouldn't like an item they've paid £82 for left somewhere else, with no explanation of where it was left and no signature and they should receive a refund because they've received nothing or a replacement, but I really would not recommend a replacement because there may be another "alternative location" tuffnells may leave it in. I want a full refund and I will take this matter further untill I receive one. The money paid to yourself was a dwp loan for floor covering because I am in Ill health and I am left now with nothing because of both yours and your couriers negligence.

9. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Hi Carol, we are very sorry to hear your feedback. We have tried to help you on numerous occasions to the best of our ability and our director did offer to speak with you directly on the phone which you refused. Due to restrictions with Covid-19, delivery is contactless at the moment which I am sure you can appreciate given your own ill health. The third party couriers that we use (Tuffnells courier service) have a GPS tracking system which tells us where the item was delivered to, and we have received photographic evidence of the roll delivered to your neighbour (no signature required as explained above) - we can see by the photo which house it was delivered to in your street (confirmed by Google maps satellite). Tuffnells usually deliver direct to the customers house however as you were away when your delivery was scheduled they left it in the safest nearby place and took a picture as proof of delivery (to prevent any re-delivery / extra charges). There is also an option to leave delivery instructions when placing an order, so if we had known the period you were away, we could have delayed delivery to make sure it was made when you were home to prevent this happening. You placed this order via eBay - eBay do give you an estimated delivery time which was 3rd August however we updated eBay with your tracking number when we dispatched your roll (27th July). This would have told you when to expect delivery, so if you had let us know at this point that you were not going to be home, we could have let the courier know in advance. As stated in your review, the roll of vinyl is 3m x 4m so not a small item, so the delivery driver must have had permission by your neighbour to leave this in a safe place outside their house. As for bad weather, we do wrap our rolls in polythene covering for protection. We believe that we have given the best service possible considering you will not speak to us directly and unfortunately every attempt to deal with this situation has been met with abusive messages and now abusive reviews. We have only ever received positive feedback on our customer service so we are sorry to hear you feel this way. Sincerely, KOMSCAPE Ltd.

Vurdert til 5 av 5 stjerner

Great service

Very helpful over the phone, sent out samples and from ordering the carpet it was with me in days.

22. juli 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you for your order and great feedback. It's been a pleasure dealing with you and supplying you with carpet - we hope to deal with you again in the future. All the best, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner
Logoen til KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you for your order and great feedback. We are so glad that you are happy with your order, and we hope to deal with you again in the future. All the best, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Good quality products at very competitive prices delivered promptly .Excellent support. Highly recommended.

14. juni 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your order and fantastic feedback. We are so pleased that you are happy with your flooring and we hope to deal with you again in the future. All the best, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, thanks

6. juni 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you very much for your order and great feedback! We hope to deal with you again in the future.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service; nothing was too much trouble. I would highly recommend them.

27. mai 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your order and great feedback. We are so glad that you are happy with your order and we hope to deal with you again in the future. Many thanks

Vurdert til 5 av 5 stjerner

Komscape are an easy to use

Komscape are an easy to use, good price organisation , and answer queries quickly and politely ..

10. mai 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you for your order and great feedback! We are so glad you are happy with your order and experience with us. We hope to deal with you again in the future. All the best, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner
Logoen til KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you very much for your order and great feedback. We are very glad that you are happy with your order and we hope to deal with you again in the future. All the best, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Great flooring /fitter and great price and quality. Thanku to Kelly Sarah and Owen.

26. april 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your order and great feedback Alyson. It has been a pleasure dealing with you, and we are so glad that you are happy with your vinyl. We hope to deal with you again in the future. All the best, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

Nice Stuff and a good service I…

Nice Stuff and a good service I recommend everyone to buy good service

23. april 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you for your order and great feedback Abraham! We hope to deal with you again in the future. Many thanks, the team at KOMSCAPE.

Vurdert til 5 av 5 stjerner

Great service

Great service, fast delivery and willing to purchase their quality products again. They would be the top of my list.

14. april 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your great feedback Chris. Thank you for your order and we hope to deal with you again.

Vurdert til 5 av 5 stjerner

Excellent customer service!

I ordered 2 different vinyls of superb quality! Excellent customer service and super fast delivery! Will definitely recommend this company!

10. april 2021
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Svar fra KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass

Thank you so much for your fantastic feedback. We are so glad that you were happy with your order! We hope to deal with you again in the future, great customer!

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