The team Komono was great! There was a little delay on the delivery, but when they realised it, immediatelly found a solution. About the watch, i really like it, but it is a little smaller then i expe... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer care/ support from Maxime at the Brussels store. Have a wide variety of choices to choose from. Would definitely go back.
Selskapet har svart
Zeer snelle levering in de winkel. Ik zou ook online kunnen besteld hebben, maar vind hun service in de winkel zelf, onbetaalbaar. Bril mooi in hoesje met poetsdoekje. Supervriendelijk personeel.
Selskapet har svart
Versatile styles, affordable price-to-quality ratio, and trendy eyewear. If I could add one thing, I’d love to see a small, timeless collection featuring basic colors—like those found in the "Alba Dri... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
With its inspired style, surprising color palette and forward-thinking aesthetic, KOMONO has succeeded in pushing limits for over ten years. Founded in 2009 in Belgium by ex-professional snowboarders Anton Janssens and Raf Maes, KOMONO breaks convention and offers a fresh, new proposition. Be it sunglasses, sunglasses accessories, opticals, watches or even ski masks, KOMONO embraces the experimental and proposes a glimpse of the future into the here and now. Deeply rooted within the Antwerp fashion environment, renowned for its distinct, radical vision, KOMONO renders the avant-garde accessible and affordable. Its boundary-breaking designs have been worn by some of the world’s most recognizable faces and are stocked by an impressive number of high-profile concept stores, department stores and independent opticians and fashion boutiques. KOMONO is a truly global brand, yet embraces the individual at every step.
Kontaktopplysninger
New Collection
4,6
Enestående
181 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 81 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super nice vibe
Super nice vibe. Very cool modern meets alternative slick design. Staff was nice polite and helpful with some very informative brand info.
22. februar 2026
Svar fra KOMONO
thank you for your feedback!
Svar fra KOMONO
happy to hear this! thank you for your feedback :)
Svar fra KOMONO
thank you for your amazing review! Glad to hear this!
Excellent service🤩
Excellent service🤩
I love my 3 Komono watches
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra KOMONO
thank you so much for your lovely review! happy to hear this!
Great Quality, Great Customer Service
I bought an older model „the Alex“ from them, after a year of owning them, I lost one of the screws holding the glass panes in, I contacted customer support and they immediately sent me replacement screws, even though those glasses are apparently technically discontinued.
Besides the great interaction, I wanna point out the excellent build quality of the glasses, your 10-euro H&M sunglasses don’t hold a candle.
Another nice touch was the letter that contained the replacement screws also was handwritten. In a time where everything is automated and comes from somewhere far away, this was refreshing.
I will be buying more glasses in the guture
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra KOMONO
Thank you for your for you amazing review! We are so happy to hear this!
5 star customer support and a brand…
5 star customer support and a brand with beautiful designs. They were extremely helpful in solving an issue. Cannot recommend this brand enough!
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra KOMONO
thank you for your lovely feedback! We're so happy to hear this!
Svar fra KOMONO
we're very happy to hear this! thank you for your lovely review!
Amazing customer service
Amazing customer service. I enquired about a replacement loop for my Komono silicone watch strap and they sent me two in the post within days. Thank you
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra KOMONO
thank you so much for your amazing feedback! Happy that we could help out!
THANKS to Lonneke in the Amsterdam store
While walking around Amsterdam, my husband fell in love with a watch through the window of the local KOMONO store. The lady working there was so nice, helped us take his favorite watch with us that same day. Once home (in the US), my son decided he really wanted a KOMONO watch - one for his girlfriend too. I wasn't able to find the ones he wanted online, so I emailed the Amsterdam store to see if they had "the ones" in stock. Lonneke from the Amsterdam store went out of her way to help. After multiple emails back and forth discussing options of how to buy and then get the watches to us, we have received the watches, and everyone is thrilled. THAT is superior customer service - THANKS Lonneke!!
21. januar 2026
Svar fra KOMONO
thank you so much for your amazing feedback! We're very glad to hear that your experience was so perfect :)
Perfect is been a long time since i…
Perfect is been a long time since i did'nt order on Komono ! Good promos and great products :) Great job
21. januar 2026
Svar fra KOMONO
happy to hear this! thank you for your awesome review!
Delicious design in a very special color
2. februar 2026
Svar fra KOMONO
thank you for your perfect review :)
I bought a pair of sunglasses from the…
I bought a pair of sunglasses from the store in Amsterdam, great & attentive customer service and a great shopping experience overall! I'm very pleased with my purchase and would highly recommend Komono.
28. januar 2026
Svar fra KOMONO
thank you for your amazing review! we're very happy to hear this!
Never received my sunglasses
Never received my sunglasses. Terrible comminucation and partnership with fedex is totaly wrong.
27. januar 2026
Svar fra KOMONO
Hello Elli. As mentioned in our email conversations, we're very sorry for that the order did not arrive in time before you needed it. While we work very closely and fast with FedEx, unfortunately re-delivery attempts and changes do take time which in this case caused it to arrive to late. Again we're sorry for this.
Svar fra KOMONO
happy to hear this! thank you for your review :)
Svar fra KOMONO
thank you for your amazing feedback!
Hello,
Hello,
In my country Iran there is a brand of yours I mean there is stores when I purchase things it’s coming with beautiful packaging and guarantee card but with this purchase I didn’t get neither good packaging nor guarantee card.
Thank you
2. februar 2026
Svar fra KOMONO
Hello, thanks for your feedback.
Please know that there is no more guarantee card needed with our products. The warranty will run with the order number saved in our system or with a receipt/ confirmation email.
As for the packaging, we're not sure what you mean by it not being good but if it's broken you can of course reach out to our team at support@komono.com and they'll send a new pouch case out to you.
The order came in quickly but the…
The order came in quickly but the glasses were nice but one lens was already moving. I don’t lnow if it will last.
2. februar 2026
Svar fra KOMONO
Hello Sonia, thanks for your review. If there is an issue with the sunglasses we can of course exchange them. For that you can reach us as support@komono.com or visit any of our flagship stores, our team will be happy to help out!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.