Fantastic Experience! This is not the first time I had a deal with kmr.de Specially, A huge thank you to Toni, he's an incredible guy with a big heart. He doesn't put money before people. He's alw... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Habe auf Empfehlung vom Suburb Studio Berlin Barefoot Monitore geordert. Super schnelle Lieferung, trotz dass sich das Unternehmen im Urlaub befand-Top👍 . KMR ist absolut zu empfehlen. Immer gerne wi... Vis mer
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“Unbelievable clarity and punch!” I’m blown away by how clean and punchy the Barefoot Footprint 03 sounds. The clarity, depth and low-end control are outstanding — easily the best monitors I’ve he... Vis mer
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I contacted them before buying, the response arrived in less than 10 min, we had a several days chat. I finally ordered and the shipment did that 2100 km trip perfectly packaged and with no issues... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
KMR Audio is one of the biggest Pro Audio retailers in Europe. Please let us know how you enjoyed shopping with us! KMR Audio ist einer der größten Pro-Audio-Händler in Europa. Bitte lassen Sie uns wissen, wie Ihnen das Einkaufen bei uns gefallen hat!
Kontaktopplysninger
Mozartstr. 20, 12307, Berlin, Tyskland
- 0049 30 5523 0658
- sales@kmraudio.de
- kmraudio.de
Good communication and excellent…
Good communication and excellent packaging, very satisfied with my purchase.
20. mars 2025
Svar fra KMR Audio Germany
Your kind words are much appreciated, Petros!
Svar fra KMR Audio Germany
Danke dir, Ulf!
Since the first moment we had great…
Since the first moment we had great help from the team of KMR ( Toni), always available, kind and helpful.
26. mars 2025
Svar fra KMR Audio Germany
Thank you so much for the kinds words, Stella!
Very reliable music shop with great service
Fair prices, plenty of products and one of the best services in European online music shops. A very solid and reliable dealer that really cares about its customers.
12. mars 2025
Svar fra KMR Audio Germany
Thanks so much for the kind words, Jorge!
Excellent Service
KMR Audio Germany provided an outstanding experience! Their service was incredibly fast and reliable, with excellent communication throughout. My order arrived promptly and in perfect condition. Highly recommended for anyone looking for top-notch audio gear!
17. mars 2025
Svar fra KMR Audio Germany
Thanks for the kind words Timon! Its much appreciated :-)
Svar fra KMR Audio Germany
Thanks for your support, Sabri!
Hilfsbereit
Ich gibe 5 Sterne weil die Mitarbeiter nehmen ihrer Kunde und sein fragen ernst und sie sind sehr hilfsbereit!
12. mars 2025
Svar fra KMR Audio Germany
Danke dir vielmals Qais!
Svar fra KMR Audio Germany
Danke Jonas!!
It was ok
It was ok, but no feedback on a two thousand seven hundred euro purchase that got delayed more than three months, and when I finally asked about it I received a dry comment: " they need to make them before we can deliver.."
I have been told german people are harsh and empathy is low, there is too much work and no time left for the hardest working man in rhe audio industry.. but still, giving some more attention and details on the situation to the waiting client would be welcomed and polite.
... so I ordered and payed on the 30 December, asked for some information on the 22nd January, you were at NAB till the 28th and said would reply as soon as possible, waited one more month without any news and decided to ask again on the 20th February, and if you need the exact wording of your reply it was " I know you are waiting, I am waiting as well ☹
Pulse has to finish building them.".
Slick move defending the german clients, how very british of you.
7. mars 2025
Svar fra KMR Audio Germany
Dear Vasco,
Thank you for taking the time to share your feedback. I'm sorry to hear that your experience with us didn’t meet your expectations. We completely understand that delays can be frustrating, and we always strive to keep our customers informed. However, with certain products—particularly those from boutique manufacturers—availability is uncertain, and we are reliant on the information they provide us. In some cases, that information is delayed or even unavailable for extended periods, despite our repeated efforts to obtain updates.
To clarify, your order was for a product that was not in stock, as indicated by the “Contact for Availability” note on the product page. This means that lead times are not predefined, and we actively follow up with the manufacturer to get updates as soon as they become available. We did reach out multiple times and provided you with every update we received. While the responses may not have been as detailed as you hoped, we want to assure you that you were never ignored or left without assistance.
Regarding the phrase “they need to make them before we can deliver”, I reviewed our emails and didn’t find this wording. Instead, our team expressed understanding and confirmed ongoing efforts to get more details for you.
Lastly, I was disappointed to see the generalization about German people included in your review. Not only is it an unnecessary remark, but it is also inaccurate in the context of your experience with KMR, as none of the team members you dealt with were German. We pride ourselves on treating all customers with professionalism and respect, regardless of background.
Despite this situation, we truly hope that you are enjoying your new gear and that it serves you well in your creative endeavors. If you ever need any assistance in the future, we are always happy to help.
Es war alles tip top und super schnell
Es war alles tip top und super schnell, nur gab es einen Haken.
Ich habe ein plugin von waves erworben und es gab Probleme bei der Lizenz.
Ich habe mich mich bei waves central angemeldet konnte es dort installieren, aber nicht lizenzierten.
Habe es wirklich eine lange Zeit probiert es hat nicht funktioniert. Ich habe dann recherchiert und dann herausgefunden das man bei Waves Central nur lizenzierten kann, wenn man direkt bei Waves ein Produkt kauft. Wenn es über einen Drittanbieter erworben wird muss man dies über die Website von Waves ... .com/support/register-new-products machen.
Dort findet man dann ziemlich am Ende der Seite ein Button "Register Serial Number". Dort habe Ich die Lizenz eingegebenen und anschließend waren meine neuen Plugins freigeschaltet.
Diese Info mit dem Link habe ich vermisst und könnte man beim Kauf hinzufügen.
Abgesehen davon gebe ich natürlich 5 Sterne.
31. januar 2025
Svar fra KMR Audio Germany
Danke für dein Feedback! Schön zu hören, dass alles tiptop und schnell lief. Falls du noch Fragen hast, stehen wir dir jederzeit gerne zur Verfügung. Viel Spaß mit deinem Plugin!
Schnelle Lieferung und freundliche…
Schnelle Lieferung und freundliche Kommunikation
12. februar 2025
Svar fra KMR Audio Germany
Danke dir, Yannic!
Svar fra KMR Audio Germany
Thanks for the kind words, Peter!
Kundenfreundlichkeit wird Groß geschrieben
Trotz Irritationen bei dem Artikel bzw. bei der Bestellung, wurde alles von dem Unternehmen getan um mich als Kunden zufrieden zustellen.
25. januar 2025
Svar fra KMR Audio Germany
Danke für deine netten Worte! Deine Unterstützung bedeutet uns viel. :-)
Svar fra KMR Audio Germany
Thanks for your support!
Ich bin sehr zufrieden mit dem Kauf bei…
Ich bin sehr zufrieden mit dem Kauf bei KMR. Der Versand erfolgte schnell und die Ware war gut verpackt. Der Preis war fair und die Kommunikation mit dem Verkäufer war freundlich und hilfsbereit.
Besonders positiv hervorheben möchte ich, dass der Versand nicht mit DHL Berlin erfolgte, sodass das Paket auch tatsächlich beim Empfänger angekommen ist. 😉
Gerne wieder! ⭐⭐⭐⭐⭐
7. januar 2025
Svar fra KMR Audio Germany
Danke dir, Oliver! Bin immer wieder gerne für dich da :-)
impeccable comunication.
Very swift with the replies, which made comunication a breeze. Shipping was fast, considering it was the holidays. Overall great experience.
23. desember 2024
Svar fra KMR Audio Germany
Thanks for the kind words Michael!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.