I suffer of rosacea on my nose and felt embarrass all the time. I was using my wife's make up to cover my nose but it didn't look natural. Then I found this company on Instagram called Klyr and trie... Vis mer
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Se hva andre synes
Fast and easy service from website to delivery, works well with dark circles and redness, just be careful, a little bit, not a lot, less than you think.
Quick, efficient and reliable delivery on both occasions I have ordered Klyr products. Good value for money. And just love the product; suffer from Rosacea across cheeks and nose and my Klyr product... Vis mer
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I got the lightest “fair” colour it’s very brown. Looked EXACTLY like makeup on my skin, I don’t know why everyone LIES on this must be paid. It looked just like I’d put makeup on, didn’t blend at all... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
A premium cosmetics brand made for man
Kontaktopplysninger
USA
- klyrmen.com
4,2
Bra
280 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a really great experience with…
I had a really great experience with Klyr’s customer service. Joan was friendly, responsive, and genuinely helpful. I originally ordered the wrong shade, and she quickly helped me get the correct one sent out. The replacement ended up being a perfect match.
I also had a question about the Buy One, Get One Free promotion from my original order, and Joan took care of it without any hassle. The whole process was easy, and I always felt like she genuinely wanted to help.
Because of the excellent customer service Joan provided, I ended up placing a second order. It’s not often that customer service makes such a positive impression, but Joan definitely did. Thank you for making the entire experience so easy and enjoyable!
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Ronnie! Thank you so much for taking the time to share your experience!
It truly means a lot to our team to know we were able to help and leave a positive impression. We'll be sure to pass your kind words along to Joan, she'll be thrilled to hear them.
Thank you for putting your trust in Klyr and for your continued support. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help.
Absolutely love the Concealing Cream
Absolutely love the Concealing Cream! It blends in really well, looks natural, and does a great job covering blemishes and uneven spots without feeling heavy on the skin. Super easy to apply and lasts throughout the day. Definitely a great product for anyone wanting a confidence boost with a natural finish. Highly recommend!
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Carter! Thank you so much for taking the time to leave us such a wonderful review!
Knowing that our products are helping our customers feel more confident is exactly why we do what we do, and feedback like yours truly means a lot to our entire team.
We really appreciate your support and thank you for choosing Klyr. If you ever need anything, we're always here to help.
It's a great product :)
It's a great product and also easy to use. I have been using it for quite some time now. Good service!
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Kevin, thank you so much for taking the time to leave us a review!
We're incredibly grateful for your continued support. It means a lot to our team to know we're delivering an experience our customers can rely on, and feedback like yours motivates us to keep improving every day.
Thank you for being part of the Klyr community!
Great experience with Klyr—simple
Great experience with Klyr—simple, effective products that really deliver. My skin feels healthier, and the routine couldn’t be easier. Highly recommend!
:::
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi George! Thank you so much for taking the time to leave us a review!
We're incredibly grateful for your support. Knowing that our products are making a positive difference is exactly why we do what we do, and your feedback means a lot to our entire team.
Thank you for choosing Klyr and for being part of our community!
Nice array of products
Nice array of products. Very good quality so far. Concealer is just a tad off of my skin tone but nothing too hideous. I can definitely use as a bronzer type thing. I like it and will see how it works for me today
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Cenzo! Thank you so much for taking the time to leave us a review!
We're really grateful for your support and are so glad you've been enjoying the products so far. It means a lot to our team to know we're helping our customers feel more confident.
We appreciate you giving Klyr a try, and we hope it continues to be a great experience for you. If you need further help or if you have questions, please do let us know. We're here to help!
Great customer service
I’m a bit mixed on Klyr products. I ordered on March 6 (dispatched two days later) and received the concealer and Day Cream several weeks afterwards. I think their day cream is wonderful, but the concealer left somewhat to be desired. It matched my skin tone but easily rubs off on my shirt collar and even with light and even coverage, I felt like I was wearing makeup. Five stars for the day cream, two stars for the concealer. If I could return the concealer outside the 30-day window, I would.
EDIT: Klyr reached out to me and did a partial refund for the concealing cream. Prompt customer service, so I'm upgrading the review up a star.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Matthew, thank you for taking the time to leave such an honest review. We really appreciate you sharing your feedback.
We're glad to hear you've been enjoying the day cream, but we're sorry the concealing cream didn't meet your expectations.
We do wish we'd had the opportunity to hear from you a little earlier; we would have been more than happy to help find the best solution for you or provide you some tips.
That said, we'll still be reaching out to you separately by email to learn a bit more about your experience and see if there's anything we can do to make things right. 🙏
Thank you again for your feedback, it genuinely helps us improve.
Great products for daily use
Great products that meet my daily extreme regiment of gym, work, and play. I love the tan drops as it help keep my skin even toned for a good summer glow.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Costel! Thank you so much for the fantastic review!
It means a lot to our team to know our products are fitting seamlessly into your daily routine. We're passionate about creating products that are easy to use and help our customers feel their best, so feedback like yours is incredibly rewarding.
We truly appreciate your support and thank you for being part of the Klyr community.
Doing the job
Regular communication. Product lives up to the advertising. Great stuff.
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Peter, thank you for taking the time to leave us a review! We're so pleased to hear that you had a positive experience from start to finish. Knowing that both our communication and the product met your expectations means a great deal to our team.
We truly appreciate your support. If you ever have any questions or need further assistance, please don't hesitate to reach out—we're always here to help!
I Love Klyr!
Everything about this company is top notch. The products, the customer service and follow up. I highly recommend them. This is the first cover up that really works for me.
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Gary, Thank you so much for your wonderful review! It means so much to our team to know that you've had such a positive experience with both our products and customer service. Hearing that you've finally found something that works well for you makes all of our efforts worthwhile.
We truly appreciate your recommendation and your support. If you ever have any questions or need further assistance, please don't hesitate to reach out, we're always here to help!
Very delight by my experience with Klyr…
Very delight by my experience with Klyr products. All what we can read or see about the positive effects of this product is true! And a special mention for everything related to the shipping: We can know exactly the route of the package in real time.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Pierre! Thank you so much for taking the time to leave such a kind review!
It means a lot to our team to know you had a great experience with us from start to finish. Your support and trust in our brand truly motivate us to keep improving and providing the best experience we can.
Thanks again for being part of the Klyr community!
Product was no where what I expected
Product was no where what I expected. Bottle was nearly empty 4 Attempted outreaches (within 5 day period) to support at Klyr have gone unanswered. Poor communication. I want to return this product and obtain full refund. Please answer your emails!
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi John,
Guido here, founder of Klyr. You're right, and I'm sorry.
Your emails were mistakenly routed to our spam folder, so our team never saw them. That's an explanation, not an excuse.
Something in our system has been going wrong in tagging mails as spam and we have now addressed this issue. Again, sorry for the inconvenience!
I've responded to your mails. 🙏
Kind regards,
Guido
Great service
Great service, great cream, fast delivery. The cream blends in nicely once I found the correct shade. I recommend you try this !
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Thank you so much for your wonderful review!
We're incredibly grateful for your support. It means a lot to our team to know we're making a positive difference, and feedback like yours is exactly what keeps us motivated to do what we do every day.
Thanks again for being part of the Klyr community!
Great product and great quality definitely covers…
Great product and it definitely covers up my dark circles
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi! Thank you so much for taking the time to leave us a review!
It truly means a lot to our team. Helping our customers feel more confident is exactly why we do what we do, and we're so happy you're enjoying the product.
We really appreciate your support. Thank you for being part of the Klyr community!
Ghosted on a return—had to file a credit card dispute
UPDATE (July 15): The saga continues. A month after forcing this company to refund a return via a bank dispute, I discovered a hidden subscription on my account and was hit with a new renewal charge.
When attempting to cancel on a mobile device, the "Edit Subscription" button acts as a broken loop, redirecting to a marketing sign-up page. However, upon switching to a desktop computer, the link finally functioned and allowed me to manually cancel the future subscription.
That said, the website provides absolutely no option to cancel the pending order or halt the current unauthorized shipment. I have reached out via support emails and their direct web form to demand a cancellation before it ships, but have again been ghosted.
I notice in other recent 1-star reviews that management loves to blame their "spam folder" for ignoring people. It shouldn't take switching devices, hunting down technical workarounds, or threatening bank chargebacks just to stop a company from taking your money. I am calling my bank tomorrow to dispute this current charge.
UPDATE: The Customer Experience Lead reached out immediately after this review went live and manually processed the refund. While I appreciate the prompt resolution once escalated, it shouldn't require a bank dispute and a public 1-star review to get a company to process a physically delivered return.
Original Review:
Buyer beware! I ordered the Concealing Cream+ product and it was not for me. I reached out to the support team (the same support at klyrmen.com address that is referenced in every one of their review replies) to initiate a return under the money-back guarantee. While support initially responded to me, trying to convince me to keep the product at a discount, they ultimately gave me an address to ship back the product for refund. I did this, shipping the product back at my own expense, with confirmed delivery by USPS on June 11th.
Weeks have gone by. No refund. No acknowledgment of receipt. Several emails to Support have gone completely ignored. I ultimately had to dispute the charge with my credit card company. I am writing this review in hopes that a future customer will avoid having the experience I did. This company's responsiveness, customer service, integrity, and adherence to its own guarantees are exceptionally poor.
The other reviews on this site describing similar experiences with support absolutely match my experience. Do business with them at your own risk. You have been warned.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Michael,
Thank you for taking the time to share your experience, and we're truly sorry it reached this point.
After looking into your case, it appears your follow-up emails were unfortunately flagged by our system as spam, which is why they never reached our support queue. We're not saying this was your fault, this can occasionally happen with email systems. However, we also recognize that we had already been in contact with you on a separate ticket, and we should have followed up more proactively. For that, we sincerely apologize.
We never intended to ignore you, and we're genuinely sorry that it came across that way. We hope that you'd give us a chance to resolve this.
We don't want this to end on a negative note. We'll be reaching out to you separately by email to apologize personally and do our best to resolve this with you.
Thank you again for your honest feedback.
Sincerely,
Team Klyr
Easy to use
Easy to use. Skin feels great after applying the daycream
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Steve!
Thank you so much for taking the time to leave us a review!
It really means a lot to our team. Knowing you're enjoying our products is exactly why we do what we do, and your support genuinely encourages us to keep improving.
Thanks again for being part of the Klyr community! We truly appreciate your support and thank you for taking the time to share your experience with others.
Sincerely,
Team Klyr
Honored 100% Gurantee
After speaking with customer service they refunded my order. I really wished the product worked but feel my skin just was not correct for this product. The reason I took the chance was because they guaranteed it and although it did not work for me I am sure others will enjoy the product.
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Arnold!
Thank you for taking the time to leave a review and for giving Klyr a try.
We're glad we were able to get things resolved. Looking after our customers is something we genuinely care about, and that's exactly why we stand behind our guarantee.
We really appreciate your understanding and wish you all the best.
All the best,
Team Klyr
A must try!
Amazing product that blends seamlessly into my skin. It covers my redness perfectly while still looking natural and undetectable. Thank you!
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi JD! Thank you so much for your kind review! We're so happy to hear that the concealer blends well with your skin and gives you the natural look you were hoping for. Knowing it's helping cover redness while remaining virtually undetectable is exactly what we strive for.
Thank you for choosing Klyr and for sharing your experience with us. If you ever have any questions or need any help, please don't hesitate to reach out, we're always here to help!
Face ,under Eyes & neck Consealar
It's the 1st product made for men ( that I Know of ) I ❤️ it! It work's so much better than all the other products ( made for women ) So thank you! I think I finally found a keeper! 👍
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Curt! Thank you so much for your wonderful review! We're thrilled to hear that you've finally found a product that works for you. Knowing that Klyr has become your "keeper" and has exceeded your expectations truly means a lot to our team.
We really appreciate your support and are grateful you took the time to share your experience. If you ever have any questions or need further assistance, please don't hesitate to reach ou, we're always here to help!
I've been really impressed
I've been really impressed with the Klyr concealer. I use it on my rosacea-prone nose, and it lasts all day without fading, even on oily skin. A tiny amount goes a long way, and once I blend it with a makeup sponge, it looks so natural you can hardly tell I'm wearing it.
The matte finish is excellent—it helps minimise the look of my larger pores and gives a much more natural finish. I'd definitely recommend it. Delivery time was reasonable but could be faster in Australia
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Michael! Thank you so much for your thoughtful review! It means a great deal to us that you've had such a positive experience with the concealer. Knowing that it gives you the confidence you're looking for is exactly why we do what we do.
We also really appreciate your feedback about delivery times in Australia. Comments like yours help us identify where we can continue to improve, and we'll certainly keep that in mind as we work to provide an even better experience for our customers.
Thank you again for your recommendation and for taking the time to share your experience. If you ever have any questions or need further assistance, please don't hesitate to reach out, we're always here to help!
This doesn't feel heavy at all
This doesn't feel heavy at all. Takes some time to get used to it and know how much you should be using, but very happy with the result
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Klyr Men
Hi Preston! Thank you so much for taking the time to share your experience! We're delighted to hear that you're happy with the results!
You're absolutely right! It can take a little practice to find the perfect amount to use, but we're so glad you stuck with it and found what works best for you. Hearing that you're pleased with the natural feel and finish means a lot to us.
We truly appreciate your support and your thoughtful feedback. If you ever have any questions or need further assistance, please don't hesitate to reach out; we're always here to help.
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