kiyafetsepeti Anmeldelser 

Hi there,

I had an amazing experience at Kıyafet Sepeti today, thanks to my consultant, Gizem Nur. She was absolutely wonderful—professional, knowledgeable, and incredibly patient. Her presentation and assistance while I tried on my four selected garments were outstanding. She made the entire process seamless and enjoyable. I highly recommend her to anyone looking for exceptional service!

Feroze Pietersen
🇦🇺🦘
🫶🌺

I ordered two dresses, but only one arrived. The item I received was in poor condition, so I returned it. Despite this, I have not received a refund for either dress—amounting to approximately €400—even after two years.

J’ai commandé une robe, il m’avait soit disant plus le coloris. J’ai demandé le remboursement, ils m’ont dit d’attendre les 15 jours, une fois ce délai passé je n’ai jamais eu de remboursement, je les relances et je reste sans nouvelles. Aucun remboursement!!! Faites attention à vous car ce ne sont pas des robes à petits prix

Finger weg! Ich wurde betrogen. Habe ein Kleid bestellt und ein ca. 3 Grössen kleineres erhalten, mit abgeschnittenen oder geänderten Etiketten! Durfte es quasi „umtauschen“ worauf sie mir das exakt gleiche Kleid wieder zugesendet haben! Immer noch die gleichen, teilweise abgeschnittenen Etiketten! Geld zurückzahlen wollen sie nicht. Für Rückversand und Umtausch müsste ich die Kosten selbst übernehmen. Geld zurück gibt es nicht!

Thank you so much, I normally don't pay this amount of money online to buy dresses, I rather go to the shop, I gave it a shot with kiyafetsepeti and waww I have nothing to complain about and yes I would shop here again, my order took 3 to 4 days and the dress, the colour was exactly de same as seen on the site. Thank you once again,

Satıcı çok nazikti yardımcı oldu elbisem 3 iş günü içerisinde elime ulaştı elbise göründüğü gibi geldi

No es una estafa, pero si mala gestión interna sobre control real de artículos . Tras varios días de intentos y poco entendimiento ,sobre todo por las tallas , color y modelos , al fin en el último día la persona con la cual hablaba puso todo su empeño en solucionarme el problema. Aquí hay que tener muy claro que el dinero no te lo devuelven pero si te dan opciones a otros modelos o colores y yo tras ver que no me hacían mi devolución opté por otro vestido. Cierto es que cumplieron con el plazo de días urgente para la entrega y la calidad del vestido muy buena, me sorprendió gratamente.
No le doy un cinco por la mala gestión interna para solucionar el problema.

Biggest scammers! Don’t be a fool like me—do not order anything from them!

I ordered a dress for £135 on 12th February. After placing my order, they messaged me to say the dress was out of stock. I requested a refund, and they claimed it had been processed, stating it could take up to 15 days. However, I never received my refund within that timeframe.

When I contacted them again, they assured me I would receive my refund by 19th March at the latest—but still, nothing!

I WILL COMPLAIN EVERYWHERE I CAN!!!

Ho pagato 43 euro di dogana, ma l’abito è perfetto, stupendo!!!come da foto, sembra di alta moda, tessuto fantastico.Ho seguito le loro indicazioni sulla taglia e sono corrette!!

Meine Erfahrung mit Kiyafetsepti war eine absolute Katastrophe. Ich habe eine Rücksendung vorgenommen, die gleich zweimal nicht angenommen wurde. Trotz mehrmaliger Kontaktaufnahme gab es keine Kooperation seitens des Kundenservices. Statt Hilfe oder einer Lösung zu erhalten, wurde ich über WhatsApp bedroht – ein völlig inakzeptables Verhalten.

Ich kann nur dringend von diesem Shop abraten, wenn euch euer Geld und eure Nerven wichtig sind. Absolut unseriös und enttäuschend!! Bis heute ist die Ware unterwegs und ich habe mein Geld nicht zurückerhalten.

I was initially worried because I placed the order and didn’t receive any emails regarding tracking numbers. I got an email confirming my order and nothing else. But then literally received my order one week later. It’s a beautiful dress, fits me like a glove, great quality and exactly what I saw in the picture. Service was fast and they are always ready to answer questions. Happy shopping !

The dress came in 5 days and it’s perfect! The vendor was very nice and replied to every question i asked. And the dress is very beautiful, the measurements are the same that’s on the website. I really recommend this store!

J’ai été très surprise par le service client de cette enseigne. Ils ont été très gentils et à l’écoute. J’ai commandé en toute simplicité et j’ai reçu ma robe qui est fidèle a la taille et aux photos. Reçu en 6 jours. Rien à dire.

A Reliable Shopping Experience!

I recently placed an order with Kiyafetsepeti.com.tr and although the item I wanted was out of stock, their team kept me informed throughout. They assured me a refund, and while it took a bit longer than expected, they handled it professionally.

I appreciate their willingness to resolve the issue, and I believe they’re working to improve customer support. Looking forward to shopping again once their stock is updated. Thank you!

Aldığım üründen memnun kaldım .ayrıca destek ekibi müşteri memnuniyetini önemsiyor

J’ai acheté du 46 j’ai recu du 40
J’ai fais le retour ils ont jamais récupérer la commande !

Sözüm için aldım , harika bir elbise , çok mükemmel inci detayları kadar

I was a bit hesitant when purchasing, but I bought a Valentine’s Day gift for my girlfriend, and the quality is amazing! The same product is sold in a boutique in Germany for four times the price.