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Kitchway Anmeldelser 222

•
TrustScore 4 av 5

4,1

Grossist/Engroshandel
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Vis mer

Vurdert til 5 av 5 stjerner

Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Vis mer

Vurdert til 5 av 5 stjerner

Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Vis mer

Informasjon om virksomheten

  1. Grossist/Engroshandel
  2. Leverandør av restaurantforsyninger

Skrevet av virksomheten

Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

222 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 69 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Perfect replacement pan

Perfect replacement milk pan for the one my husband lost. My original 5 piece Artame set were bought on about 1991 and are still in brilliant condition. Himself threw away or left outside the milk pan so I was very pleased to find such a perfect replacement. Good price for great quality

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

product never arrived

ordered a bbq 28/11/25.
received an email after i chased that that it will be here before christmas (it still hasn’t arrived)
tried calling, emailing, using the chat service and no response.

29. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Kitchway

Hi China,

We appreciate your feedback, but we want to clarify that we currently do not have any information identifying you as a customer. To assist you better, please contact us at cs@kitchway.co.uk or call us at 020 3519 0267, and include your order number so we can address your concerns more effectively. Thank you!

Yours sincerely,
Joe A.

Vurdert til 1 av 5 stjerner

Kitchway forgot to calculate a 30% tax…

Kitchway forgot to calculate a 30% tax on top of the offered price. That was bad surprise we could not expecting . We reported this to them without any reaction. That is not fair and we will never again order something at this company and recommend everyone to do the same.

10. desember 2025
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Svar fra Kitchway

Hi Norbet,

Thanks for taking the time to leave a review.

I completely understand your frustration.

To clarify for INTERNATIONAL Orders, as stated on the shipping page, "all customs fees, import duties, and taxes are the responsibility of the customer and are not included in your order total."

Kind regards,
Joe A.

Vurdert til 5 av 5 stjerner

Price efficient

Well organised, well priced and efficient delivery

10. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Kitchway

Thanks, Janus, for your kind review. We look forward to serving you again.

Vurdert til 1 av 5 stjerner

Awful

Awful, item not well quality and half of the item broken when I was receiving order, still no response about issue..

30. november 2025
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Svar fra Kitchway

Hi Gary,

Thank you for taking the time to review this matter.

For clarification, upon checking our records, we can confirm that we proactively communicated with you to arrange either a replacement or a refund, and the refund has now been processed.

We appreciate the opportunity to resolve this. As soon as you notified us of the damage, we responded promptly and offered our standard solution: a replacement. Shipping fragile items like crockery always carries a risk of damage during transit, which is why breakages can occasionally occur, even with well-packaged, high-quality products.

Best regards,
Joe A.

Vurdert til 5 av 5 stjerner

Good communication and quick delivery

Good communication and quick delivery. Customer service very helpful and professional. Thanks

30. september 2025
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Svar fra Kitchway

Hi Zahid,

Thank you for your 5-star review; it is greatly appreciated, communication and fast delivery is what we aim for,

We look forward to serving you again soon.

Kind regards
Joe - Kitchway Team

Vurdert til 3 av 5 stjerner

You let yourselves down - Actually being able to speak to a human…

Actually being able to speak to a human person was excellent- he was very helpful and able to assist me in ordering because I’m technically challenged, mild school. We arranged for the item to be unpacked and moved into place as my husband and I are pensioners. Unfortunately, the people delivering did not honour this arrangement, and advised my husband that they only deliver items. It was very disappointing. Hence the lower star score.

29. september 2025
Vurdert til 5 av 5 stjerner

Ordering was easy. Happy customer

Ordering was easy.I’m very pleased with the quality and the price of the items. Delivery was very fast too

25. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Kitchway

Hi,

Thank you for your 5-star review; it is greatly appreciated. I am pleased to hear that you are satisfied with the price and that the fast delivery of the items is what we aim for.

We look forward to serving you again soon.

Kind regards
Joe - Kitchway Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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