It is now 2 days since I placed an order, Idid not receive an order confirmation, so I am not able to track. Emailed company, they promised reply within 24 hours, nothing. I find this totally unacc... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing. Hopefully its a similar experience. Tha... Vis mer
Easy to order, delivery time unbelievably fast. Saucepans arrived well packaged. Product is almost identical to my existing pans of 35 years, however they felt lighter and do weigh less.
The Avalon pot with non scratching feature is very unsatisfactory . The silvery line on the bottom ( I suppose it should be stainless steel) becomes rusty after 2 months and looks very scary. by su... Vis mer
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Informasjon om virksomheten
Om Kitchenware Express
Skrevet av virksomheten
Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!
Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.
Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida
We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US
Kontaktopplysninger
Riverview Road, CH62 3RH, Bromborough, Storbritannia
- 0151 482 8282
- https://kitchenwarexpress.co.uk/pages/contact-us
- kitchenwarexpress.co.uk
4,6
Enestående
684 anmeldelser
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Good seller
24. oktober 2024
Svar fra Kitchenware Express
Hello Mark, thank you for your kind words. We hope you enjoy cooking up a storm with your Anolon Nouvelle cookware!
NO HESITATION
The process was very straightforward in purchasing the item. I received the package undamaged within a very impressive time.As this was my first time,I would have no hesitation in recommending this way of buying to my friends and colleagues.
18. oktober 2024
Svar fra Kitchenware Express
Hi Martin, thank you for your positive feedback. It’s wonderful to know you’d recommend us to your friends and colleagues. We hope you enjoy your Anolon skillet!
Svar fra Kitchenware Express
Hello Irene, thank you for the great feedback! We're so pleased to hear that you’re enjoying the Prestige Eco pans. Happy cooking, and thank you for choosing Prestige!
Fast delivery which was much needed
Fast delivery which was much needed , like the roasting pan , already used .
23. oktober 2024
Svar fra Kitchenware Express
Happy to hear the delivery arrived quickly and that you're already enjoying the roasting pan! Thanks for sharing your feedback.
I rang up and cancelledand…
I rang up and cancelled the order and you have delivered it and charged me anyway. Not good customer service.
22. oktober 2024
Svar fra Kitchenware Express
I apologise for the inconvenience caused. We'll be reaching out to you via email within an hour to help resolve this issue. Please respond at your earliest convenience and we’ll ensure this is sorted promptly.
The wrong item was sent twice
The wrong item was sent twice
I was then told my item was out of stock!
17. oktober 2024
Svar fra Kitchenware Express
Hello. I’m really sorry for the inconvenience you’ve had—it’s definitely not the level of service we want to provide. Our team works hard to ensure orders are accurate and fully stocked, so it’s disappointing to hear we didn’t meet your expectations this time. Thank you for your understanding!
Svar fra Kitchenware Express
Thanks for your feedback! Glad to hear you’re happy with the price and speedy delivery. Enjoy your purchase!
Svar fra Kitchenware Express
Hello. Thanks so much! I’m really glad to hear you’re happy with both the product and the service.
Svar fra Kitchenware Express
Glad to hear everything went smoothly! We aim to make ordering quick and easy, so it’s great to know you had a good experience. Thanks for your feedback!
Fantastic items to choose from
Fantastic items to choose from, and the delivery was super swift.
Brilliant service!!
16. oktober 2024
Svar fra Kitchenware Express
Thank you so much for your feedback! We're thrilled you enjoyed our selection and that the delivery was speedy. We appreciate your support!
timing of delivery
I was sent an email telling me the time the delivery would be made and the delivery guys were very cheerful. What more can you ask?
14. oktober 2024
Svar fra Kitchenware Express
Thank you for sharing your experience! We're glad to hear that you received timely delivery updates and that our delivery team brought some cheer to the process. Your satisfaction means a lot to us!
Good product
Just used for the first time very impressed green light to indicate when pan is hot enough is very useful.Non stick good pan easy to clean.Pleased with my purtchase.
8. oktober 2024
Svar fra Kitchenware Express
Thank you for sharing your experience! I’m glad to hear you're impressed with the pan, especially the handy green light indicator—it really does make cooking easier. It’s great to know the non-stick surface and easy cleaning have made a good impression. Enjoy your new purchase, and happy cooking!
Svar fra Kitchenware Express
Thank you for your kind words! We're thrilled to hear that you had a first-class experience. Your satisfaction means a lot to us!
Svar fra Kitchenware Express
We’re sorry to hear that your order hasn’t arrived. We’ll reach out to you via email within the next hour to assist you on this order.
Good quality.
8. oktober 2024
Svar fra Kitchenware Express
It's always great to have cookware that's built to last! Good quality makes all the difference in the kitchen. Thanks for your feedback!
Svar fra Kitchenware Express
I'm glad to hear you're enjoying your rice steamer! It sounds like it's working great for you.
Svar fra Kitchenware Express
Thank you for your wonderful feedback! We're delighted to hear that you're pleased with our company and products. Your support means a lot to us!
Item turned up well packaged and as…
Item turned up well packaged and as described and ordered
30. september 2024
Svar fra Kitchenware Express
Hello. Thank you for your feedback! I’m glad to hear that your item arrived well-packaged and exactly as you expected. Happy cooking!
2 items missing
I ordered 3 tupperware and only received one. Therefore I would like to claim either the two remaining ones or the reimbursement of the money that has been paid for them.
1. oktober 2024
Svar fra Kitchenware Express
Hello. Thank you for posting a review. We apologize for the inconvenience with your order. We have sent you an email in order to resolve any confusion.
Terrible I havnt received the products…
Terrible I havnt received the products yet ordered last week paid extra for Saturday delivery and it never came but they look great on photos
3. oktober 2024
Svar fra Kitchenware Express
We're truly sorry to hear about the delay in your delivery, especially after you opted for Saturday delivery. This is certainly not the experience we aim to provide. We understand how frustrating this must be, especially when you're excited about receiving your order. I see here that one of our advisors sorted this out for you by providing a replacement order and refunding the postage fee for the inconvenience it has caused you. Rest assured, we'll get your items to you soon and appreciate your patience.
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