Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

My items haven’t arrived 2 weeks after ordering. No response to my email requests for updates or phone. Phone contact number on website takes you through to a mobile without a kitroom message so it fe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My order arrived this morning and I'm delighted with it. Everything was very easy and straightforward in my dealings with Kit-room.co.uk. It's my first order. I had been a little concerned when I didn... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Emailed the company about a slight delay in receiving my order. Email was returned almost immediately explaining they were waiting on a delivery and my order would be dispatched shortly. My order was... Vis mer

Vurdert til 5 av 5 stjerner

We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m s... Vis mer

Informasjon om virksomheten

  1. Sportsbutikk

Skrevet av virksomheten

KitRoom your one stop shop for all of your new sports equipment and training aids. Click here for the latest Football, GAA, Golf & other sporting equipment.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

184 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

First class service

I have used Kitroom quite a lot and have always found their service to be first class. Everything always arrives in the time frame given when ordering and is very good quality.we received two football kits recently and have no complaints at all.

29. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Football sock sleeves

We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m sure we will be ordering different colours

26. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

SwimTech Poncho

Recently Purchased a SwimTech microfibre poncho. Item arrived within stated time. Very happy with purchase and service provided. Would buy from KitRoom again.

30. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service, my purchases arrived within 2 days of me ordering them. They are great quality. I will definitely be ordering from the kit-room again! 👌

21. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

We have still not received our items…

We have still not received our items and have no idea when it will arrive. Really disappointed as it was for my son's 50 th birthday.

27. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til KitRoom

Svar fra KitRoom

Hi Andrea

Thank you for your feedback and for bringing this to our attention. I understand your frustration and disappointment, especially considering that the order was intended for a significant occasion, your son's 50th birthday.

We deeply apologise for the inconvenience you've experienced due to the delay in delivery. As explained in a previous email there was an unfortunate oversight from Parcelforce which led to the initial delay. I would like to assure you that we took your concerns seriously and acted promptly to rectify the situation.

Upon your feedback, we dispatched your order first thing on Monday and, upon checking the delivery status today (2nd August), we confirmed that your package was successfully delivered this morning. As it seems, due to your absence, it was received by a neighbour.

While we are relieved that your order has reached your vicinity, we understand that the experience didn't meet your expectations, and for that, we are truly sorry.

We take your feedback to heart as we strive to improve our services. Should you have any further concerns or if there is anything more we can assist you with, please do not hesitate to get in touch.

Again, we appreciate your patience and understanding in this matter, and we sincerely apologise for any distress caused.

Sean

Vurdert til 5 av 5 stjerner

Came across kitroom when searching for…

Came across kitroom when searching for a macron t shirt ,and I'm so pleased I found it ,great price for the items I was looking for and the delivery was quicker than I expected,I I will definitely shop again with them

20. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til KitRoom

Svar fra KitRoom

Hi John,

We can't thank you enough for this wonderful 5-star review. We're thrilled to hear that you had such a positive experience with our store and found the Macron T-shirt you were looking for. It is our primary aim to provide quality items at great prices, so your feedback validates our efforts.

Your comments about the delivery speed are especially appreciated. We understand that getting purchases on time is essential to our customers, so we always strive to meet and exceed delivery expectations.

We're grateful for customers like you, and we're looking forward to serving you again. In the meantime, don't hesitate to reach out if you have any other needs or queries. We're always here to help.

Thank you once again, John, for choosing Kitroom and sharing your experience. We value your business and appreciate your support.

Best regards,

Sean

Vurdert til 5 av 5 stjerner

Fast

Ordered gloves. They came the next day. Packaged well. Fast and secure

12. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til KitRoom

Svar fra KitRoom

Dear Tommy,

We're delighted to hear that you had a positive experience shopping with us, and that your gloves arrived quickly and securely. We strive to provide our customers with top-notch service, and your feedback is an essential part of that process.

Your satisfaction is our top priority. We hope you're enjoying your new gloves and that they're serving you well on the field!

We appreciate your five-star review on Trustpilot and your support for our business. It's customers like you who make what we do worthwhile.

Looking forward to serving you again in the future, Tommy. If you ever need assistance with anything else, don't hesitate to reach out to us.

Sean

Vurdert til 5 av 5 stjerner

Ordered sock sleeves for kids

Ordered sock sleeves for kids , fantastic quality , very quick delivery.

I did have to send my first order back just due to being too small, only gripe is it’s not free returns you have to pay but apart from
That can’t fault what I got .

3. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til KitRoom

Svar fra KitRoom

Hi Clare

Thank you so much for leaving us a 5-star review. We are thrilled to know that you found the quality of our sock sleeves fantastic and appreciated our quick delivery.

We truly understand that finding the perfect fit can sometimes be a challenge, especially when shopping online for kids. I'm sorry to hear that your first order didn't quite work out in terms of size. We appreciate your understanding and patience in this matter.

Your feedback regarding our returns policy has been duly noted. We always strive to improve our services, and we will certainly take your feedback into account as we review our policies and procedures.

Apart from this, we're delighted that you're satisfied with your purchase, and we hope to serve you again soon. Don't hesitate to reach out if you have any more needs or queries.

Thank you again for choosing us and sharing your experience. We appreciate your business and support.

Sean

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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