This was a shocking experience. Not only was the item late and we received no updates but after contacting "them", they said I didn't add a suite # (this person is the only person with that name at t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased the personalized animal and name board for my daughter and she absolutely loved it!! It came pretty quickly and it’s so well made with nice bright colors (that you can choose yourself) and... Vis mer
I am absolutely thrilled about my purchase! I got the personalized bear busy board for my nephew. It says his name in letters which adds a personal touch to the gift. This is a great toy because it’s... Vis mer
We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
So this was unique
So this was unique, and because I have a great nephew, and this was his first Easter, i wanted to do something special....it was perfectly crafted!
Slow delivery from China
Wish I had known how many weeks the delivery was going to be from China. The “First Easter” gift I ordered more than two weeks ahead did not make it in time.
Horrible experience
I placed an order on 4/3 for an Easter gift. Email stated it would ship in 5 days. No further updates from the company, no tracking information, no legitimate contact information. Payment was deducted immediately from my account. Will resort to legal action if needed. Definitely a scam company.
I never received my order
I never received my order. I contacted through email-no response. I tried again & got a response that my order had been delivered on March 6. I emailed back telling them that I did not receive it-they responded with a picture & link showing that it was. I pointed out to them that it's BS I have informed delivery & had it been shipped i would be able to see it through those updates for every step. I also tried to check on their site & the order still showed unfulfilled & no updates to the order except paid. I tried to search the site to find the desk name plate that i had ordered & guess what...0 items found. To date they have not done a thing to make this right & still took my $30. The last response i was able to get from them was weeks ago stating to contact USPS. **DO NOT ORDER FROM THIS COMPANY**
Disappointed
The personalized item I ordered arrived with the incorrect name. I messaged right away with the picture of what I ordered and what was sent along with order# and no response until I made a comment on facebook a week later. Now the correct item will not arrive in time so I requested a refund, but i really wanted the item I ordered...disappointed!
Where is the customer service? Multiple requests via email & phone.
First time ordering from Kindlytoys. Ordered eight items, received two. I've emailed three times asking for additional information on where the other items are, and it's been over a week and still no response from Kindlytoys. I tried calling today and got voicemail.
When I try to track the order (using the order number/email address used to make the purchase or the tracking number I received) it displays "Could Not Find Order" each time.
I understand that the order might be delivered in multiple shipments, but shouldn't I have multiple tracking numbers? Shouldn't someone from customer support reply to one of my four requests for assistance?
so when I recieved my order you spelled…
so when I recieved my order you spelled the word "first" wrong, I emailed you from my personal email and I was supposed to get a full refund and still hasn't got it yet. Very disappointed.
Gave it as a gift and they were very…
Gave it as a gift and they were very happy with it
Poor Communication
I never received a confirmation that my order was received. I called the number on the website and a guy casually answered but could not help. I did not receive tracking information for shipping. It was not delivered to my door but the leasing office and the package was nearly open and cracked. The leasing office did not notify me, I went for another package and it was in the corner. I don’t think Kindlytoys was to blame for how it arrived. The color was off not really green but gray. Due to shipping the first name was split. Overall not happy.
I ordered the name board with shapes…
I ordered the name board with shapes and numbers, but all I got was a name board with numbers. As others have stated, it's very thin, not sturdy. Took over 6 weeks to get too. They said I only ordered the name/numbers...yet, the picture with my order has all three on the board, and what I paid for was for all three. Very dissatisfied. They didn't even offer to correct.
To thin/ unsatisfactory
I am unimpressed with the quality of this product. The pieces are small and the board itself is so thin and shallow. I remember the wooden puzzles back in the day .... sturdy. I would have paid more to have a better quality product as I am not going to give this one to my niece. The board needs to be deeper that the pieces fit into so the pieces are thicker. Overall it needs to be bigger as it's rated for a 1 (to 3) year old and I find them to be a possible a choking hazard.
Will NEVER purchase anything from your…
Will NEVER purchase anything from your company again!!! It has been over a month and STILL have not received my item!! Absolutely AWFUL!!!😡😡😡😡
Buyer beware
Buyer beware! My 8 month son took apart the bead slider and could have serious injured himself with the beads or metal rod. His board is less than a month old and has been taken care of. These are cute but can be very unsafe!
Incorrectly manufactured product and won't stand behind their products
I placed an order for 2 ornaments and 2 name signs for my new twin daughters. They arrived in a timely manner, and the ornaments were adorable and as ordered. However the name signs were both supposed to be 18" and were ordered in a solid lavender and a solid pink. One was correctly made while the other was 16" and the solid pink arrived a a sickening marbled pepto bismol pink. That's being kind. I have contacted their customer service and they will not stand behind the product. My daughter doesn't like either of them as she thinks they look cheap and poor quality. They will not return the $65 that I spent on each of them, nor will they return the $65 for the one that was incorrectly made. They have offered 30% as a gesture of good will. Do not order from this company. They don't stand behind their products, there isn't anyone to actually talk to, and the products are inferior.
I placed my order on December 5
I placed my order on December 5, 2024. It is now January 16, 2025 and my order still has not arrived!
Incorrect ornament and ignored requests to correct
I ordered a Christmas ornament from this company. It came in and all looked great until I realized they had our family name incorrect. We emailed them and they requested a picture but after we sent it, they quit responding to my requests!! It's not a lot of money but it is the fact that you should take care of your customers. Do not recommend this company.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








