Keylink always helpful staff. I always check sell buy dates before placing order. This can take time but they are always very helpful, never impatient … Know their stock and often help with codes... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
There are many reasons I shop with Keylink The chocolate is high quality at a very competitive price. The dispatch is usually the same day and arrives quickly in sturdy packaging. The staff team are... Vis mer
Selskapet har svart
Keylink is the best supplier for all things chocolate and packaging. The website is easy to use and their delivery is second to none. Always quick, always on time.
Selskapet har svart
Been buying from them since 2019 I believe. Usually competitive prices, even though I live in Italy the professional Belgian chocolate and many other products costs less than I would pay at home. I u... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Engrosforhandler av konditorvarer
- Forhandler av bakerutstyr
- Leverandør av mat og drikke til catering
- Sjokoladebutikk
- Leverandør av matprodukter
Om Keylink
Skrevet av virksomheten
For Everyone Working With Chocolate.
Keylink are specialist suppliers for chocolatiers, bakers, chefs and anyone working with chocolate. Whether you’re a budding chocolatier, a gelato aficionado, a seasoned baker or, you just fancy making some chocolate gifts for friends and family, we can help you to get up and running in no time.
Known initially for our imported, cream filled chocolates in the 1960s, we’ve been working with chocolate for quite some time! And while we no longer sell finished chocolates, we do supply a complete range of ingredients and décor products from some of Europe’s finest manufacturers and are now the premier supplier of chocolate, ingredients, equipment and packaging to the chocolate industry. We remain as passionate as ever about supplying high quality products with a large helping of great customer service!
We also understand that not everyone has years of experience working with chocolate ingredients, so that’s why we have a jam-packed Resources section, dedicated to helping and educating anyone working with chocolate and other sweet ingredients. Alongside this, you’ll find we also have a wealth of video content on our YouTube channel to help further educate and encourage anyone interested in chocolate!
The benefits of working with Keylink don't stop there. Our delivery service also ensures speedy arrival and peace of mind, at just £8+VAT for next working day delivery under £150. Any orders over £150 include free next working day delivery!
So, that’s us, in a nutshell! Give us a call or drop us an email and we’ll be happy to help and have a natter about all things chocolate.
Shop Now | Chocolate Couverture | Cocoa Powder | Chocolate Moulds | Fillings & Flavourings | Chocolate Packaging |
Next Working Day Delivery
Order before 3pm Mon-Fri
We offer next working day delivery for orders made before 3pm Mon-Fri. Plus FREE workday delivery on orders over £150.
Kontaktopplysninger
Unit 1A, 31 East Industrial Estate, S25 3AF, Dinnington, Storbritannia
- 0114 245 5400
- info@keylink.org
- keylink.org
4,9
Enestående
441 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
There are no notifications after ordering, emails are not answered.
They have the worst personal account and customer notification system I have ever seen in all my 20 years of online shopping experience. I buy products in Europe through a drop ship company that does not inform me if the product has been delivered to their warehouse. I have to monitor this myself and track the delivery of goods using the tracking number. Notification that the order has been sent does not come either in the personal account or by mail, even though my e-mail address is indicated on the notification page. The order status changes to dispatched, but the tracking number is not added and simply does not exist, you do not know what is happening with the parcel. You send an e-mail to the support service and there is no answer either, then you have to call them, they say that they did not receive anything, this is some kind of nonsense. Why do other online stores receive everything and send notifications from them, but with yours there are such problems? Just wasted days waiting for any information or response from them. But on the positive side, I can say that they have the lowest prices in all of Europe for products for chocolatiers and pastry chefs, and fast delivery.
13. juli 2025
Svar fra Keylink
Hello,
Thank you for taking the time to leave a review on our service. We’re sorry that on this occasion you were frustrated by a lack of notifications regarding your delivery. We’ll look into this issue for you and do our utmost to rectify it going forward.
If you ever have any problems or questions about deliveries in the future, please don’t hesitate to get in touch with us during working hours on 0114 245 5400 or via live chat so we can look into it for you. We hope that despite the delivery notification issues you are happy with your order itself from Keylink.
- The Keylink Team
Svar fra Keylink
Thank you for your kind review!
- The Keylink Team
Svar fra Keylink
Thank you for your kind review, Ebony!
- The Keylink Team
Svar fra Keylink
Thank you for your kind review, Raquel!
- The Keylink Team
Svar fra Keylink
Thank you for your kind review, John!
- The Keylink Team
Svar fra Keylink
Thank you so much for your kind review, Julia!
- The Keylink Team
Svar fra Keylink
Thank you for your kind review, Ana!
- The Keylink Team
Wonderful Service
All members of staff are very knowledgeable, professional and friendly. Nothing is too much trouble. Lyn has been really helpful, this has been very much appreciated!
16. juni 2025
Svar fra Keylink
Thank you so much for your lovely review, Kerry! We've passed your feedback on to Lynne and the rest of the Customer Service team.
- The Keylink Team
Svar fra Keylink
Thank you for your kind review, Abigail!
- The Keylink Team
I’m very very happy with my product
I’m very very happy with my product, especially with the efficiency 🫡
13. juni 2025
Svar fra Keylink
Thank you so much for your kind review! We're so glad you're happy with our products and service.
- The Keylink Team
Svar fra Keylink
Thank you for your kind review, Mich! We'll be sure to pass your feedback on to the teams.
- The Keylink Team
Always reliable
Always reliable - I know I will get exactly what I order and it will be the best price they can offer, exceptionally well packed and clearly marked etc. It takes the worry out of buying premium very high price items - as chocolate is now!
13. juni 2025
Svar fra Keylink
Thank you so much for your lovely review! We're so glad you're happy with our products and service. We'll be sure to pass your feedback on to the teams.
- The Keylink Team
Amazing company with a great range of…
Amazing company with a great range of products at fair prices. I’ve even received a follow up call from Keylink since my purchase which I feel is a very personal touch to my customer experience. I’ll definitely be using Keylink again and again. My delivery was very quick too.
12. juni 2025
Svar fra Keylink
Thank you so much for your kind review, Cherice! We're so glad you've enjoyed our products and customer service. We'll be sure to pass your feedback on to the teams.
- The Keylink Team
Svar fra Keylink
Thank you for your lovely review, Alison! We're so glad you're happy with the products and service you receive from Keylink.
- The Keylink Team
Very reliable
I can’t speak highly enough of the service Saleeha provides as our Keylink account manager. She is always incredibly helpful, efficient, and proactive in keeping us updated with relevant products and offers. Communication is always smooth, and she’s a pleasure to deal with, both over email and on the phone. Her support makes our chocolate purchasing process easy and enjoyable. Highly recommended!
9. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Keylink
Thank you so much for your lovely review, Claire! I've passed your feedback on to Saleeha and her manager. We're so glad you're happy with the service you receive at Keylink!
- The Keylink Team
Always quick and reluable
27. mai 2025
Svar fra Keylink
Thank you for your kind review, John!
- The Keylink Team
Great service,and reliable
Great service,and reliable. Great selection of products and excellent delivery.
29. mai 2025
Svar fra Keylink
Thank you for lovely review, Sarah! We'll be sure to pass your feedback on to the teams.
- The Keylink Team
Fantastic service first class products
29. mai 2025
Svar fra Keylink
Thank you for your lovely review, Bruce!
- The Keylink Team
Svar fra Keylink
Thank you for your kind review, Susan!
- The Keylink Team
ALWAYS GREAT SERVICE...
8. mai 2025
Svar fra Keylink
Thank you for your kind review, Clive!
- The Keylink Team
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