Key Equity Release Anmeldelser 17 856

TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Tom Walmsley worked with us to update our wills. He was friendly, helpful and knowledgeable. He explained things clearly, outlining our various options and most importantly he listened to what we were... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was looking to release some equity from my home whilst preserving some inheritance for my children . Lesley Frame was very patient and helpful in guiding me through the options, explaining the ri... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Joe withers made it happen for me , very nice guy, very helpful and went above and beyond for me, highly recommend him to be your agent with Key Release, to take you through the process , without... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Simon Clow could not have been more helpful in the advice he gave us regarding updating our wills, following taking out an equity release to assist one of our children to purchase a home. Everything w... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Pensjonsfond
  2. Finanskonsulent
  3. Lånemegler

Skrevet av virksomheten

Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.

Key Equity Release

Skrevet av virksomheten

Equity Release
Trusted, award-winning equity release specialist
Highly experienced
We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
We're regulated experts
Key is regulated and a proud member of the Equity Release Council

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

18k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Austin Durant was excellent from start…

Austin Durant was excellent from start to finish on our equity release further advance. He certainly Knows his stuff and couldn’t have been more professional and helpful.

20. juni 2025
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We're happy to hear that the equity release further advance met your expectations. We appreciate your positive feedback regarding the professional and helpful service you received.

Key Equity Release

Vurdert til 5 av 5 stjerner

Tom Walmsey was very knowledgeable in…

Tom Walmsey was very knowledgeable in both Will writing and POE, he explained everything in detail and gave me good advice on how to proceed with both. Would definitely recommend Key and Tom

30. juni 2025
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We're happy to hear that the will writing and POE guidance was so helpful and clearly explained. We appreciate your recommendation and thank you for your feedback.

Key Equity Release

Vurdert til 5 av 5 stjerner

Excellent advice and help!

Tom our adviser helped us tremendously in drawing up our wills! There was no pressure at all. Everything was fully explained and he was very helpful, friendly yet very professional. There were things that legally we were not aware of and so grateful for the information we were given. Would strongly recommend this Company!

19. juni 2025
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We're happy to hear that our advisor helped you so much with your wills! We're glad everything was fully explained to your satisfaction, and that you found the information helpful. We appreciate your strong recommendation!

Key Equity Release

Vurdert til 5 av 5 stjerner

Saul Andrew

Saul Andrew was really patient and helpful in explaining to us all the aspects of the lasting power of attorney. He is very knowledgeable, quick to understood our needs and clearly articulated various steps involved. It was really a pleasant experience working with him.

27. juni 2025
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We're happy to hear that the explanation of the lasting power of attorney met your expectations. We appreciate that the guidance provided was helpful, and we thank you for your positive feedback.

Key Equity Release

Vurdert til 5 av 5 stjerner

Mirror Wills

Philip Johnson-Brown has just taken us through making mirror wills via video call.

Philip was friendly, his breadth of knowledge was extensive and his approach to advising us about what can be a daunting conversation and process was very professional.

Philip made us explore options we hadn't previously fully considered so that we could rule in and out the requirements for our wills.

The price was very reasonable and payment was easy, via credit card during the call, with card details securely taken and confirmation that our wills would be ready to send out to us shortly.

All in all a very painless and easy process giving us peace of mind that an important piece of life's planning has been taken care of. We definitely recommend this service!

Mr and Mrs Edwards.

27. juni 2025
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We're happy to hear that the video call for making mirror wills was a positive experience. We appreciate that the professional approach and extensive knowledge helped you explore your options. It's great to know the price was reasonable, and the payment process was easy. We're glad we could provide peace of mind. Thank you for recommending our service!

Key Equity Release

Vurdert til 5 av 5 stjerner

Very easy to understand

Very easy to understand, Simon was with us every step of the way giving us clear and measured advice making decisions easy along the way

23. juni 2025
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We're happy to hear that the process was easy to understand and that the advice provided was helpful in making your decisions. Thank you for your feedback!

Key Equity Release

Vurdert til 5 av 5 stjerner

Good Guidance

Our experience with Key was excellent, our advisor Dan Cook was very patient with our questions and worries. After our first session we gave ourselves time to consider our options and when we had made up our minds some three months later, Dan set everything up to completion. We would highly recommend this company.

26. juni 2025
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We're happy to hear that you had an excellent experience. We appreciate you mentioning how patient our advisor was with your questions and worries. Thank you for recommending us!

Key Equity Release

Vurdert til 5 av 5 stjerner

Amazing Service and Support

It was the second time I have used the services of Key Equity. Both times I have had the fantastic support from Jonny Swift. He has brilliant people skills and a wide range of knowledge, which is why I rang him for the second time. Nothing is too much trouble and he made me feel as if we were mates, so if any one is slightly nervous about this, he is definitely the man to talk to. I trust him and his advice 100% and would recommend his services to anyone.

26. juni 2025
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We're happy to hear that you had a fantastic experience! It's great to know that you appreciated the support and knowledge provided. We value your trust and are grateful for your recommendation.

Key Equity Release

Vurdert til 5 av 5 stjerner

Very Good Indeed.

Tom Walmsley of KEYADVICE.CO.UK helped us prepare our wills and Power of Attorney for nearly 3 weeks and must admit we received good advice from Tom throughout the process of preparing the documents. Tom was thorough, polite and understanding at the same time and answered all our questions thoroughly and professionally which was much appreciated.

5. juni 2025
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We appreciate you sharing your experiences. We're happy to hear that you received good advice and found the preparation of your documents thorough and professional. Thank you for your positive feedback.

Key Equity Release

Vurdert til 5 av 5 stjerner

Good advice re our Wills and Power of…

Good advice re our Wills and Power of Attorney paper work , very helpful, good advice give about things we’d never thought about or even considered. We spoke to Phiip Johnson- Brown , very polite and considerate.
Would definitely recommend.

24. juni 2025
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We're happy to hear that the advice regarding your important documents was helpful and insightful. It's great to know that our service met your needs, and we appreciate your recommendation. Thank you for your positive feedback.

Key Equity Release

Vurdert til 5 av 5 stjerner

Andrea Love - Wills / Power of Attorney

The full experience was clear and concise and a pleasure. Wills / Power of Attorney can be a difficult subject but Andrea Love made the process simple. Legal jargon can be difficult to get to grips but no question was viewed as simple. All points were clarified and nothing was left to chance. Clearly Andrea has a wealth of knowledge in the subjects but she also demonstrated excellent client relationship skills which made the expeience a pleasure.

24. juni 2025
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Steve,

We're glad you found the experience clear and concise. We appreciate your comments on how the information was explained and the service you received. Thank you for your feedback.

Key Equity Release

Vurdert til 5 av 5 stjerner

A positive experience

Joseph Nield was very thorough and helpful. We felt confident that his advice was relevant.
There were areas we thought we had covered. He explained without making us feel we had actually done anything wrong just not the best for the situation under discussion.
Throughout all a sense of humour as well as professionalism were evident.

19. juni 2025
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Ken,

We're happy to hear that the advice you received was relevant and helpful. We appreciate your feedback regarding the thorough explanation and the professional yet humorous approach. Thank you for sharing your experience.

Key Equity Release

Vurdert til 5 av 5 stjerner

Lesley Frame - Key Equity Release

Great service from Lesley Frame. Very professional but friendly with it. Explained anything we did not understand in easy terms. Highly recommended!

24. juni 2025
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Hugh,

We're happy to hear that you found our service professional and friendly! We appreciate your kind words and are glad our explanations were helpful. Thank you for recommending us!

Key Equity Release

Vurdert til 5 av 5 stjerner

Excellent advice & easy process

I was extremely happy with the advice and assistance I received from Key Equity . My advisor was Joseph Withers he was a friendly, knowledgeable advisor. He explained the whole process and everything went very smoothly - as he had described. I have no hesitation in recommending him or Key Equity.

17. juni 2025
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We're happy to hear that you had such a positive experience. We appreciate you sharing your feedback regarding the advice and assistance you received. It's great to know the process went smoothly for you.

Vurdert til 5 av 5 stjerner

New wills.

Thanks to Tom Walmsley our two telephone discussions and agreements to draw up new wills was both enjoyable sessions, and very clear and professional. Every thing was explained without leaving doubt and any questions answered leaving us in the knowledge that our wills will be very suitable for our requirements.

20. juni 2025
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We're happy to hear that our discussions were enjoyable and clear. It's great to know that everything was explained thoroughly and that you feel confident our services will meet your needs. Thank you for your positive feedback!

Vurdert til 5 av 5 stjerner

Jonathan Swift was excellent

Jonathan Swift was excellent. He saw us through the whole process with helpful and professional advice. Would definitely recommend him.

19. juni 2025
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We're happy to hear that the advice you received throughout the process was helpful and professional. We appreciate you recommending our services; thank you for your feedback.

Vurdert til 5 av 5 stjerner

Joseph withers has been brilliant from…

Joseph withers has been brilliant from our first phone call, right through to completion. Thanks would highly recommend. Lynne Allen

19. juni 2025
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We're happy to hear that the service you received was brilliant from start to finish. We appreciate your recommendation and thank you for your feedback.

Vurdert til 2 av 5 stjerner

We were not giving the correct advice…

We were not giving the correct advice from this company , so beware and make sure all questions are answered by the salesman , we have now found out that we cannot downsize due to mis information from said sale person ,

17. juni 2024
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Svar fra Key Equity Release

Hi Mr Smith,

I've just sent a request for info so we can get in touch. We pride ourselves on our experience and expertise with equity release.

This type of comment isn't what we want to hear and we take this very seriously. We need your info please to find your records so we can look into this further.

Thanks,
Lee

EDIT:

Hi Mr Smith,

Our team have now been able to look into this - thanks for your patience.

We can see in your customer record that downsizing (including options and limitations) was discussed. This formed part of the product terms in the offer and relevant documentation.

We want to help if we can. Can you please confirm a date and time we can call you to better understand if anything has gone wrong and what we can do to put it right? I can then reach out to our Advice Delivery team to get in touch with you. You have my email if you'd prefer to send a reply that way.

Thanks,
Lee

Vurdert til 5 av 5 stjerner

TOM WALMSLEY …

Tom Walmsley looked after us and guided us through the making of our new Wills. He even made the new ones better by adding a couple of sentences. He is an excellent advisor.

12. juni 2025
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We're happy to hear that the will-making process was well-guided and that the advice given was excellent. Thank you for sharing your positive experience with us.

Vurdert til 5 av 5 stjerner

Austin Durrant our advisor was very…

Austin Durrant our advisor was very helpful. He explained everything clearly and we have been happy with the service we received.

17. juni 2025
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We're happy to hear that our adviser was helpful and clearly explained everything. We appreciate your positive feedback and are glad you were happy with our service.

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