Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
2,1
10 anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Total scam. Beware of buying from them.
One time purchase, they will automatically add a subscription and keep on charging on credit card monthly even though we requested to cancel it multiple times. Finally I need to cancel my card to avoid further charges.
Difficult to stop shipments. When inquired about returning was told they are unable to accept returns because their warehouse is under construction. Took three months to finally get shipments stopped. At $39.95 an order it has been an expensive product that is housed in a very small package. Contacting BBB
This company selling shampoos shows a photo that looks as if you're purchasing a regular size bottle of shampoo for $39 and then it arrives at a very very small travel size. In addition to that you will see reviews that say although you were only ordered it once it continues to arrive month after month with a very very difficult to cancel "subscription". I view this whole thing as a scam and have had nothing but trouble trying to cancel my fake "subscription"
I did not authorize a subscription. I have tried to contact this company and get no response. They keep sending me the product. Also, when ordering the pictures show a full sized bottle. They send 3 travel size bottles instead. This company has been very misleading. My suggestion is don’t get involved with them.
Scammers! I thought this was a nice family company that would help with natural ingredients. I ordered the trial shampoo and conditioner. Then they decided to put me in a subscription £30 which I didn’t agree with apparently this is the discounted price as products total £46! Shampoo doesn’t do a thing not even sud and I have very loose curly / straight hair let alone those RedKen prices!
I emailed them, I was answered the following day to tell me to open an account and do it myself, by following the instructions. I was so annoyed. Usually, an email would suffice. Anyway, I opened an account (unwillingly) logged in and there wasn’t an opportunity to cancel the subscription. It provided the same email address to contact them that I had already emailed (hello@kerarose ) so they just don’t want to issue the refund. Plus if you send the product back (they have to agree) so you have to email them to get the return details. Ultimately, they can keep sending and taking your money!!! Again STAY CLEAR!!! There’s so many nice products online. If you buy do it on Amazon as they can fight your battles but the product isn’t worth it.
I don't even want to give them 1 star, they are scammers, they have taken money from my account for the worst what they call thickening shampoo.
Preditors
I placed one order and on my bank account I was charged multiple times I am so disappointed and dissatisfied this is going to make my bank account overdrawn and I have no way of getting a hold of anyone at Kerarose company to discuss this matter please call me at (949) 562-3668
The product is completely different in size to what is advertised. There are no results. Besides they do not reply any of your emails. Forget the refund they continue to charge your card. Already been charged twice on my card. I have instructed my bank to stop all payments to this organisation
I bought the product and it comes a little bottle, not as advertised, then they add you, without your permission to their monthly recurring list and they charge you monthly. They also have no phone to contact them at. BEWARE!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
