Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Keona Health is a leading provider of AI-powered patient access solutions for healthcare organizations. Our flagship platform, CareDesk, combines intelligent call routing, symptom assessment, and scheduling to streamline patient interactions. Kara, our AI call agent, handles patient calls with human-like conversation, reducing wait times and improving patient satisfaction. Trusted by over 500 provider groups and health systems nationwide, Keona Health helps organizations handle over 50 million patient interactions annually. Founded in 2010 and headquartered in Chapel Hill, North Carolina, Keona Health has built a reputation for transforming the way healthcare organizations connect with their patients. Our comprehensive suite of AI-driven tools — including VoiceAI, ChatAI, WebAI, and DeskAI — empowers medical practices, health systems, and provider groups to deliver faster, more accurate, and more compassionate patient experiences at every touchpoint. With Practice Intelligence 360, healthcare leaders gain real-time visibility into operational performance, enabling data-driven decisions that improve both patient outcomes and organizational efficiency. Our solutions integrate seamlessly with leading EHR systems, ensuring minimal disruption and maximum value from day one. What sets Keona Health apart is our deep commitment to the healthcare industry. Every product we build is purpose-designed for clinical workflows, regulatory compliance, and the unique demands of patient communication. We do not offer generic call center software — we deliver intelligent, healthcare-specific technology that understands medical terminology, clinical urgency, and patient needs. Our team brings decades of combined experience in healthcare IT, artificial intelligence, and patient engagement. We partner closely with each client to ensure successful implementation, ongoing optimization, and measurable results. Whether you are a single-location practice or a multi-state health system, Keona Health has the technology and expertise to elevate your patient access operations.
510 Meadowmont Village Circle, 27517, Chapel Hill, USA
The company I work for has been using Keona For several years. We have been very satisfied with the service. Keona uses Schmitt Thompson triage protocols and makes it easy to walk patients through the triage process We've built some additional protocols and features into the system which works great for servicing our patients and clients. They are always responsive to our needs!
We have been using Keona for nearly two years. Their platform has enabled us to standardize workflows, ensuring both staff and patients experience consistent, high-quality care. Since implementation, our handle times have decreased while maintaining high levels of patient satisfaction. Additionally, the Keona team is consistently responsive and a pleasure to work with.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
