Bought a Cairn jacket and tested it in proper rain for the first time yesterday - completely waterproof and very comfy. I particularly like the adjustability of the hood and the way it can be fastened... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought the jacket for winter commuting, looks and feels great. I got one size up to allow for wearing suit jacket underneath, that worked well. The jacket is tailored for mountainous activity and thus... Vis mer
Keela gear just works, they make bombproof, practical kit that has never let me down in some pretty challenging Scottish conditions. Also decent prices and swift delivery, what’s not to like?
Have a number of keela items and can only speak highly of the quality and how comfy they are to wear. They are my go to clothing brand. Their technical wear is especially warm fully waterproof and las... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Award winning Scottish outdoor performance clothing brand.
Kontaktopplysninger
Storbritannia
- keelaoutdoors.com
4,8
Enestående
599 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent jacket with great waterproof…
Excellent jacket with great waterproof ability! Loving using it!
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thanks so much for the review!
Impressed with the style and quality of…
Impressed with the style and quality of the outdoor clothing that I bought from them. Great prices too. I hadn’t heard of this brand before, so I was initially hesitant, however I was pleasantly surprised. Great kit, speedy delivery and appreciated the free gift/discount code.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thanks so much for giving Keela a try! We’re really glad we managed to pleasantly surprise you and that you’re happy with the style, quality and value of your kit.
Great to hear everything arrived quickly too, and that you enjoyed the little extra. We really appreciate your support!
Super fast delivery
Super fast delivery.
High quality gear and the free socks were really appreciated.
27. august 2026
Svar fra Keela
Thanks so much for the lovely review! Great to hear your order arrived so quickly and that you’re happy with the quality.
Really glad the socks were a nice little bonus too - thanks again for your support!
Svar fra Keela
Thanks so much for the review! We really appreciate the support!
Excellent around experience
I'm very happy with the jacket. Delivery was on schedule. No problems with the whole transaction.
26. august 2026
Svar fra Keela
Thanks so much for the review - we really appreciate your support!
Great company to deal with
Great company to deal with. Order was sent out very quickly and was well packaged. Only a small order but I felt it was valued. Well done!
25. august 2026
Svar fra Keela
Thanks so much for the review - we really appreciate your support!
Buyer beware.
The delivery time was good. I just had issues with the fit and want to return the items I purchased.
The Stratus jacket was tight under the arms and could use more room. It’s unfortunate. The jacket is not as crisp in its shape like the Arc’Teryx Gortex Sidewinder jacket I had owned. I was able to wear my Genesis fleece comfortably under the Sidewinder jacket and the Adventure fit for the Keela jacket certainly was lacking in a similar comfort and fit.
Be careful where you order from because you will pay the overseas shipping fees when you choose to return the product. I have never experienced this before when returning an online purchase. I was truly disappointed and shocked at the shipping fees.
I was very disappointed that I had to pay for shipping fees to return a product since I have purchased numerous products for almost fifteen years now. It seems loyalty is overlooked this way.
Very poor customer service in my opinion.
21. august 2026
Svar fra Keela
Thank you for taking the time to share your feedback, and for supporting Keela for so many years - we really do appreciate it.
We’re sorry to hear that the Stratus Jacket wasn’t quite right for you. We really value this kind of feedback and will make sure your comments are passed on to our product team.
We completely understand your disappointment around the cost of returning the jacket from overseas too. As a UK-based company, international return postage is currently the responsibility of the customer, but we appreciate that these costs can be significant and that this can be frustrating.
We’ve also raised your feedback internally so we can look at what options may be possible for international returns in the future.
We’re sorry this experience has left you disappointed, especially after being a Keela customer for such a long time, and we genuinely appreciate your continued support over the years.
Fast delivery and good service
Fast delivery and good service. Great quality tops and trousers, only downside was I couldn’t get two pairs of the trousers. Nice surprise of a pair of socks as a gift.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thanks so much for the review - we really appreciate the support!
The trousers faded off quite quickly…
The trousers faded off quite quickly after wearing for 4 days.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Hi Jaswant, sorry to hear this. This is unusual and we’d like to look into it for you. Please get in touch with our team and let us know which trouser style you purchased, and we’ll be happy to investigate further.
First time customer & will definitely be back!
Ordered Kintyre jacket (L) but it was much too big; Keela arranged for the jacket to be returned & replaced with a medium size. The replacement fits perfectly and still accommodates to the Sky Pro (L) fleece. Very pleased with how the whole process has been handled together with helpful advice (thanks Erin) when I phoned customer services. I'd never previously heard of Keela but so glad I've found them and their garments are excellent quality.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thank you so much for your lovely review! We’re really pleased to hear the replacement Kintyre Jacket is a great fit and that Erin was able to help with the exchange and advice.
Lightweight socks
I buy all my trousers and wet weather gear from Keela now,great service and great gear…got the first pair of socks as a freebie and just had to buy more,they were so comfortable for the hot summer weather…would definitely recommend all Keela outdoor gear
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thank you so much for the great review! We’re really pleased to hear you’ve been happy with your Keela gear and that the socks have been a hit too. It’s great to hear they kept you comfortable through the warmer summer weather.
Great company to do business with
Great company to do business with.
They have a superb selection of outdoor clothing for all situations.
With fast and friendly customer service and some great offers.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thank you for the lovely review! We’re really pleased to hear you’ve had a great experience with both our products and customer service.
I had personal interaction with a sales…
I had personal interaction with a sales associate who was friendly and helpful
3. august 2026
Svar fra Keela
Thank you for the lovely feedback! We’re really pleased to hear you had a friendly and helpful experience with our team.
Thanks for choosing Keela!
Svar fra Keela
Thank you for the great review! We’re really pleased to hear Keela works well for your shift work and that your order arrived quickly.
Thanks for choosing Keela!
Keela are the best outdoor products…
Keela are the best outdoor products around and the sales are real sales excellent
3. august 2026
Svar fra Keela
Thank you so much for the fantastic review! We’re delighted to hear you rate Keela so highly and that you’ve been happy with our sales too.
Thanks for your support!
Keela Hart Genesis Fleece
Great fleece, could do with an insiode pocket, but a minor point, excellent jacket. Quick posting and blue light discount as well.
:-)
29. juli 2026
Svar fra Keela
Thanks so much for the review - we really appreciate the support!
Excellent company, excellent products
Excellent company to do business with. Very quick delivery and products are excellent. Recently bought pinnacle waterproof jacket. Due to heat wave not needed to use it, but I already have one of them and love it so much I bought another. Has lots of pockets , keeps you dry and is a good price. My only gripe is had to wait a long time for it to come back into stock
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thanks so much for the review - we really appreciate the support! Noted on the stock - have passed this on internally for our team to look at.
Great communication knowledge
Great communication knowledge. Ordered the Pinnacle in spice, best jacket by far. Material, colour, fit is all perfect., Andrew
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thanks so much for the review - we really appreciate the support!
Brought these trousers as I'm working…
Brought these trousers as I'm working security and its hot!!!. They are a good fit and feel light for working hotter days!but still look smart. Love the stretch too.
Delivery was on time too.
Wash and dry quick and still look smart.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thanks so much for the review - we really appreciate the support!
I have used Keela kit for 20 years and…
I have used Keela kit for 20 years and Keela look after their Customers very well. The Dunlin Jacket is like back in time when we use fibre pile jackets which fitted very well with no cold spots . The Dunlin jacket fits well no cold spots warm wind resistant small pack size very satisfied with jacket.Lightweight Incline socks I have found the socks very good in this hot weather l have been walking and cycling in them very satisfied with the socks
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Keela
Thank you so much for the lovely review and for supporting Keela for 20 years!!
Great to hear the Dunlin Jacket has been working so well for you.
Thanks again for your continued support!
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