Awful company!
We used this company 2 years ago and didn't really experience anything bad, apart from turning up late this was overlooked. The main reason for using this company was because they printed each picture out and provided a USB which is ideal for a primary school prom. Last year they didnt actual turn up for our event, there was no communication in the lead up and we were left chasing to then be told there was traffic. We did end up getting a refund. We contacted them again and got apologies and reassurance that last year was a fluke and booked them in for our event in July 2026. 1) they turned up late 2) after contacting the manager to find out where they were i was informed he would contact me back. I called 5 more times and my calls were ignored. 3) They turned up and had to set up during the event. They were very unprofessional, constantly on their phones. 4) they required wifi and therefore couldn't print our pictures, the school wifi is locked down and only issued by their ICT dept therefore we struggled with this, they were rude asking for it and we were never asked for this when we first used them. 5)they issued us a USB with only 23 pictures on it. Very disappointing as the children were expecting their pictures. 6) they have ignored my emails of complaint and have not issued us our pictures.
Awful company, would never use them again.







