I have used Kango twice, the first time, there were issues with the SIM (not Kango’s fault). The reason for the 5* rating is their customer service was impeccable. They helped fix the issue in no time... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very poor experience when a problem occurred. Ordered 5 sims, only 3 worked (apparently a known issue). I get it problems happen. First replacement sent straight away, great experience. When secon... Vis mer
Purchased the USA eSIM two weeks before travel and had used it without any problems during my stay in the USA. Customer service responses before my purchase and after my purchase was great. Instructio... Vis mer
My husband, our two kids, and I all signed up for Lyca Mobile eSIMs through Kanga Mobile for our trip to the USA for two week. What can I say? It was fantastic! The service was truly unlimited, w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Kango Mobile is a leading eSIM provider based in London, UK, dedicated to making international connectivity simple and affordable. While we don't offer our own eSIMs, we partner with the most trusted carriers globally to bring you the best plans available. Our focus is on providing you with seamless access to the world’s top networks at the most competitive prices. We understand the importance of staying connected, especially when traveling, which is why our plans include features like 5G data speeds and hotspot capabilities, ensuring you have fast and reliable internet access wherever you go. Whether you’re streaming, working, or keeping in touch with loved ones, our eSIM plans are designed to meet your needs without breaking the bank. At Kango Mobile, we take pride in offering the cheapest rates in the market without compromising on quality. Our mission is to eliminate the hassle of high roaming costs and provide you with an easy, flexible solution for staying connected. Whether you’re a frequent traveler or just need temporary coverage, Kango Mobile ensures you get the best value and the best service, so you can focus on enjoying your journey.
Kontaktopplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannia
- contact@kangomobile.com
- kangomobile.com
4,2
Bra
37 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing experience with Kanga Mobile
My husband, our two kids, and I all signed up for Lyca Mobile eSIMs through Kanga Mobile for our trip to the USA for two week. What can I say? It was fantastic! The service was truly unlimited, with no dropouts or issues, and it offered excellent value—much cheaper than Hola eSIM.
We were able to call the UK and connect with friends in the USA seamlessly. Plus, I even managed to use it to sign up for some supermarket discount codes, which saved us a lot of money during our trip.
Highly recommended for anyone traveling to the USA!
17. desember 2024
Anmeldelse skrevet uten oppfordring
E-sim:Easy to set up
E-sim:Easy to set up, easy to use. Great coverage. Will us them again:)
3. januar 2025
Anmeldelse skrevet uten oppfordring
My best travel phone and mobile company…
My best travel phone and mobile company ever. They provide high customer support all the time. Internet and phone coverage is great.
21. desember 2024
Anmeldelse skrevet uten oppfordring
Seamless
Seamless! Used in the US, so easy and great value
1. oktober 2024
Anmeldelse skrevet uten oppfordring
E Sim While in USA
I purchased an esim while travelling in USA , I received it within 30min, and was so easy to set-up. The whole process was quick and easy. Kango mobile is good and genuine I would definitely recommend Kango Mobile and will myself use again in the future.
19. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Kangomobile
Hi Lucas,
We truly apologize for the experience you've had. Your satisfaction is incredibly important to us, and we're sorry that we did not meet your expectations. We understand your frustration, and we're committed to resolving the issue as quickly as possible.
Please allow us to make things right. Our customer service team is here to assist you, and we would appreciate the opportunity to address your concerns directly. Feel free to reach out to us at orders@kangomobile.com, and we’ll work towards a solution that ensures your complete satisfaction.
Thank you for your patience and understanding. We value your feedback and will use it to improve our service moving forward.
Great service…
Easy to set up and exceptional service taking away the contact and connection worries when travelling at at a great price
30. oktober 2024
Very poor network
26. oktober 2024
Svar fra Kangomobile
Hi Stephen,
We truly apologize for the experience you've had. Your satisfaction is incredibly important to us, and we're sorry that we did not meet your expectations. We understand your frustration, and we're committed to resolving the issue as quickly as possible.
Some location might experiencing a poor network its not from our services its part of the location and tower coverage, in the feature if you experience this issue you can reach us at orders@kangomobile.com we can help you to troubleshoot your network. Thank you
Far exceeded expectations…
Instant connectivity with very good coverage even out in the backwoods. Far exceeded what I was expecting. No dropouts even when totally off grid, still got LTE connection.
I will be using again and recommending to my friends and family.
31. oktober 2024
Bought it for my son on his trip to US
Bought it for my son on his trip to US.
Initially when he "activated" the eSIM it didn't work.
I emailed Kango - and got a prompt reply of steps to take. By then he had deleted the eSIM (he shouldn't have), emailed Kango again. They generated a new QR code. Still didn't work, emailed again. They offered to refund, without my asking. It turned out it was to do with a setting on his phone, and the eSIM started working when he changed it.
So, the eSIM works, was jutst a setting issue, but equally importantly an excellent support provided. Customer service is very important in creating trust.
Will get eSIM from them again if/ when required
22. oktober 2024
Amazing experience
I had an excellent experience with Kangomobile for my eSIM needs. The process of purchasing and activating the eSIM was incredibly smooth and user-friendly. Their website was easy to navigate, and the instructions provided were clear and straightforward. I was up and running within minutes! The connection quality has been fantastic, with reliable coverage and fast data speeds, even while traveling abroad. Their customer service team was also very responsive when I had a question. Overall, I'm highly satisfied with the service and would definitely recommend Kangomobile to anyone looking for a hassle-free eSIM solution
17. september 2024
Anmeldelse skrevet uten oppfordring
Used it in the UAE
Used it in the UAE, I can definitely recommend their services, no problems at all, connection was reliable and strong throughout the trip.
23. august 2024
Anmeldelse skrevet uten oppfordring
Great services
28. august 2024
Anmeldelse skrevet uten oppfordring
Great value for money
Great value for money. Got their esim on my last trip to Turkey and did not have any blind spots. The setup was very quick and easy.
17. august 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.