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JustFund Anmeldelser 32

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TrustScore 4.5 av 5

4,4

Finanstjenester utenom bank
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I am so grateful for Just Fund. Always professional, friendly and reassuring. I could not have done it without them. Thank you!

Vurdert til 5 av 5 stjerner

JustFund helped me access the funds I needed for my legal costs during separation. After years out of the workforce raising my children and running our family business, I couldn’t have afforded repr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I literally wouldn’t have been able to settle my divorce proceedings without TrustFund. I was able to work with my lawyer in a less-stressful environment, which meant I could put all my energy into ge... Vis mer

Vurdert til 1 av 5 stjerner

I spoke to just fund several times and was told that JustFund would not provide me with terms and conditions until "I was a customer". This isn't legal. My opinion is this service feels like a pawn b... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Finanstjenester utenom bank
  2. Finansinstitusjon

Skrevet av virksomheten

JustFund provides fair, flexible finance to transform the way people access and pay for legal advice.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

32 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Just Fund v Plenti Finance

A divorce is never a great time for anyone and you are hardly at your best in getting documents together that show financial capacity. The people at Just Fund were understanding and accepting and you felt like everyone had gone through a divorce themselves. With supportive discussions we jointly got to a position where I could borrow funds to see my divorce through. Much better than my interactions with Plenti finance which treated me just like the banks.

9. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service!

Great service!

Very easy to use. Gave me peace of mind I was able to afford a good lawyer.

14. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Uncompassionate rip off merchants.

This company is a massive rip off taking advantage of people who are somewhat desperate then abandoning them while they still have need of assistance.
If you have an alternative use that instead, even a credit card would be more economical.
But if you do use them be aware of the exorbitant hidden fees e.g. they charge over $1,000 to put a caveat on your property which, for reference, will cost about $200 with a conveyancer.
Also be careful about when they will demand repayment - my matter was not finalised but because I got a small partial settlement on sale of the property they insisted on being repaid from that and then refused to keep the loan facility open meaning I had to pay the prior and ongoing legal fees from the meagre partial settlement rather than using it to get on with my life which was its intended purpose.
Absolutely soul-less rip off merchants. Would never use again and do not recommend if you have an alternative.

17. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra JustFund

Dear James,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your dissatisfaction with your experience. Your concerns are important to us, and we want to address them.

The placement of a caveat on a property is often a necessary measure having regard to the flexible nature of our funding solution. Unlike an AMEX or other credit cards, clients are able to draw on funding as required and JustFund is only repaid from the proceeds that a client receives from an interim (in your case) or final property settlement. Nothing is required to be paid out-of-pocket until then.

Regarding the cost of caveats, we engage an external law firm to manage the lodging and removal of caveats on our behalf. We pass the direct cost on to clients and we do not add any margin for ourselves. However, we are reviewing their fees in the hope we can bring this more in line with the price you have paid elsewhere. Thank you for sharing your previous experience.

When you applied for the loan, we endeavored to be transparent about our processes and fees. We sent you an email detailing our process, including a document titled "Representative Fees & Charges" which outlines the Security Lodgment Fee for registering a caveat. We regret that our communication did not meet your expectations and that you felt the caveat costs were not made clear. It’s never our intention to cause frustration or inconvenience to our clients, and we apologise for any distress this may have caused.

Our Funding Agreement makes it clear that any interim property settlement or distribution received must be first applied towards repayment of your outstanding account with JustFund. We attempted to obtain approval from our approval committee for an exception in your case. However, this was unfortunately not successful as the interim distribution you were receiving was significant and materially reduced the total asset pool upon which your funding was secured.

If you have any further questions or need additional clarification, please do not hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to address any concerns.

Thank you for considering our perspective.

Kind regards,
The JustFund Team

Vurdert til 5 av 5 stjerner

Great service

Great service, staff available after hours. Provided me with funding when I needed it the most. Very happy to recommend to others.

10. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best care

Quality team solving important problems. Wonderful service!

29. november 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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