Justanswers Anmeldelser 

Contacted Samsung technical support for a problem with my tablet which is still under warranty. Passed to Just Answers UK paid £3 to get online chat support. I then found out a few days later they had taken a further £32
They sign you up for a monthly subscription without letting you know. I had to cancel subscription and now trying to get the money back. Avoid this company unless you are happy to pay for something you don't need!

Took the €1 trial and the advice given was actually ok. Didnt resolve the problem but did get some good information.
However, the site has tried billing my card 3 times. Bank has blocked them and they are still trying every few days.
Avoid

Avoid, an absolute scam as website blocked cancellation after useless supposed lawyer, USA for a UK issues, never replied in any meaningful way! BOT scams!

I want a refund of £39.00 charged to my credit card.
I received ZERO service on 31st March 2026.
I myself solved my problem with my HP printer scanner (HP Envy 76400) as follows: I turned off the computer, the router and the printer, and then turned them on again one by one. This was NOT suggested by Prashanth S.
Your "expert" asked routine questions which did not offer any insight or expertise.
Your method of extracting my credit card number from me was fraudulent: you promised help by e-mail in exchange for payment of just £1.
I now realise that this was a "sucker payment".
I want a full refund of my £39 payment.

I paid £10 for a piece of advice. Took 5 or 6 minutes and was fair enough. 3 days later I hadn’t realized I had signed up to a monthly subscription and was then charged £29 for something I didn’t want! Be careful

They operate a subscription Trap you think you are signing up for a nominal payment of £1 but they sucker you into a subscription model where they take £39 and refuse to reimburse.

A mi me han engañado... mediante engaño me han cobrado 35 euros el mes pasado y 35 euros este mes, por una suscripción que si no me avisan en el banco, no sabia que la tenía, au"experto", Aun me estoy preguntando cómo se confirmó esa suscripción, y a que rayos me hqan suscrito, que tampoco lo sé... He intentado ponerme en contacto con ellos en varias ocasiones...IMPOSIBLE CONTACTAR, para explicarles el caso y que me informen que ha pasado y que rayos me están cobrando... una de esas veces conseguí hablar un ratito xon una "EXPERTA", aqunque tampoco sé en que era experte la telefonista... el caso que despues de explicar el problema, la experta toma la decisión de pasarme con otro "EXPERTO" (y sigo preguntándome en que era experta, aunque con esta ya no pude hablatr...sólo parta saludar ya tenía que pagar 5€, y eso a pesar de haberme cobrado ya 70 euros... y dart mis datos (cómo para volver a fiarme y dar mas datos a la empresa).. eso si, cada vez que publico una opinión negativa, rápido me lle3ga un mensaje en el que dicen que la satisfacciónb de sus clientes es lo mas importante para ellos y que enseguida se pondrían en contacto conmigo, y yo, incauto, me lo creo y pienso que por fin podré exponer mi problema y encontrar una solución...ingenúo de mi, que sigo esperando a cvomunicarme con ellos... mientras sólo puedo escribir estas opiniones, que dudo mucho que se publique, y por desgrtacia para mi, seguramente tener que bloquear la tarjeta de pago con todos los inconvenientes que eso me va a causar... Y POR SUPUESTO TRATAR DE QUE SE ENTERE MUCHA GENTE DE CÓMO TRABAJA ESTA EMPRESA, Y TAMBIEN BUSCARÉ LA PLATAFORMA DONDE LOS ENCONTRÉ PARA INDICARLES LO QUE PUBLICITAN...