Julius K9 UK Anmeldelser 

163
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered a product from this website over two weeks ago. To date I have not received it and I paid extra for courier shipment. The tracking shows that the product is coming from China so I do not... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Found the team very helpful when choosing the correct size and type harness for our dogs. Arrived the next day and again they were on hand to offer fitting advice. Great product and service, I will al... Vis mer

Vurdert til 1 av 5 stjerner

Terrible experience with customer services over our harness only lasting three months before the chest strap wore away and broke. Only asked for a replacement or a fix for the item as we did like the... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

For my jack Russell x chihuahua I cannot fault, he loves wearing it! However my border terrier after one wear it rubbed badly causing a irritation to his skin, even though it was fitted correctly! O... Vis mer

Informasjon om virksomheten

  1. Arrangementer og underholdning

Opplysningene stammer fra ulike eksterne kilder

www.julius-k9.co.uk


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Har svart på 87 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(163)

16 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Beware of other companies pretending to be this one!

I ordered a product from this website over two weeks ago. To date I have not received it and I paid extra for courier shipment. The tracking shows that the product is coming from China so I do not believe that this is a genuine product. Either way, when you pay for express delivery you do not expect it to take more than two weeks! There is no transparency on the website with delivery time frames ………
REVIEW EDIT - Julius K9 UK have been in touch with me and it seems I have been scammed. Be aware there is another company that have set themselves up to look like this store. I will be ordering from the proper store and trying to reclaim my money from the scamming company who bill themselves as SK HARNESSES but trade under Julius K9. Apologies to the true company

19. juli 2026
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Svar fra Julius K9 UK

Hi Gillian,
If your product is arriving from China then you most certainly didn't order from our website. We are UK based with our warehouse in Yorkshire and everything leaves 24hrs with Royal Mail.
You have ordered elsewhere, sadly most likely a counterfeit item and trying to review ourselves which is very unfair. We will try to remove your review if you don't as you are reviewing a different business and penalising us for you choosing not to come direct. If its too good to be true it almost certainly is. We understand your frustration if you have been scammed but this is not a reflection of our products or services sadly.

Vurdert til 5 av 5 stjerner

Found the team very helpful

Found the team very helpful when choosing the correct size and type harness for our dogs. Arrived the next day and again they were on hand to offer fitting advice. Great product and service, I will always purchase directly now

1. juli 2026
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Vurdert til 5 av 5 stjerner

First rate service

I cannot fault this company, there customer service has been first rate, they were very helpful at making sure I had the correct size harness for my dachshund and even checked the photos I sent in with the harness on him to double check it was on correctly and properly fit. My daughter recommended this company as her dog which is a working springer spaniel has had one for 5 years and still going strong even with her being in woods and undergrowth so yes I will be using again and recommending them.

4. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First rate service and product.

I’m very upset by the reviews of fake products on here. What has they got to do with this gold standard company? It’s unfair and ignorant.
I have just received the harness. It fits my dog perfectly and is of the best possible quality. It took two days to arrive.
Brilliant service. Brilliant product. Take time and buy from the correct company.

2. juni 2026
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Vurdert til 1 av 5 stjerner

Very shady company

Avoid at all costs. They are a greedy fraudulent company which violates EU consumer rights regarding the right of withdrawal (returns) in order to keep people's money.
I will never order a Julius harness again, not even from another store as I don't want to finance thieves, and I'm filing a report about them to the anti-fraud authorities.

Edit after their hypocrit reply : no I did NOT order from a different company, I ordered on your official EU website and received a genuine product from your brand, which I was forced to return at MY expense despite it not being the size advertised on your site, which is how I’m able to say that your customer "support" is the worst as not only did they force me to pay for the return, they refused to refund original shipping costs as well, even though they had assured me that they would (and the EU law demands it !).

11. mars 2026
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Svar fra Julius K9 UK

Hi Sarah, we feel perhaps you are reviewing the incorrect company here and reading between the lines feel you may have ordered from a counterfeit website sadly. We have worked tirelessly to get this website shut down. We only operate within the UK and our own return and exchange procedure is simple and quick. Your banking will show JULIUS K9 UK LTD, if it shows anything other than this you have purchased elsewhere. We are not the EU website. Perhaps you should contact your bank directly if you feel you have been scammed. Note this is not ourselves. We hope you get sorted with this matter.

Vurdert til 5 av 5 stjerner

Best Dog Harness by Far

I tried 3 cheap harness products before switching my bulldog to this brand. The superior quality and fit is immediately noticeable and I have none of the issues experienced with others. Sometimes the reputation for quality is justified and the more expensive product worth the extra, as in this case. Recommend.

12. februar 2026
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Svar fra Julius K9 UK

We are so pleased to hear you are happy with your products. Many happy walkies to you and your pooch :)

Vurdert til 1 av 5 stjerner

No communication on how to return

Need to return my harness and have had zero response, no refund, stuck with a harness thats no good to me and out of pocket

Avoid!

Had one response asking if I wanted to keep it and offered a discount on another, ive sent 3 further replies to say no, I dont want to keep it, and had nothing back

The returns email on the website came back undeliverable despite following the link from the website

Order 1311, your welcome to check

28. januar 2026
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Svar fra Julius K9 UK

Hi kate ,
We have had no emails from yourselves regarding this .
Our return form and return information is on our website .
Please email us on info@julius-k9.co.uk so we can get this sorted for you asap .
Thank you,

*Customer edited review* now you have provided a order number we can clearly state that this is not one of ours. This is not our order number and we would NEVER have said that in an email. You have purchased this item elsewhere and not from Julius K9 UK Ltd. Please take this up with the sellers directly and review them accordingly. Please note if you received this item from China it will be a counterfeit item. If you wish to discuss further please call us on 01405860574.

Vurdert til 2 av 5 stjerner

Web Sites

Why does this company not mention the fake site selling rip off products to customers who are unaware? Surely for the protection of the (a) dogs! And (b) their brand they should do this.
I reported this to them after being scammed myself, their indifference was astonishing the 2stars are only because they at least replied to my e mail! Wasn’t trying to gain anything from it just warning others to beware of fake sites.

25. januar 2026
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Svar fra Julius K9 UK

We are sorry to hear you have purchased a counterfeit item elsewhere. Please always purchase directly for peace of mind. Sadly we cannot be held responsible for people purchasing fake items. When alerted to such websites the Julius K9 team does everything in their power to get them shut down asap. Sadly many types of businesses and products are targeted in this way.

Vurdert til 1 av 5 stjerner

New LOW QUALITY Design. No safety strap. Dangerous. False advertising

NO STARS!
We had a Julius collar from 2021 & it has lasted a long time, only until recently the plastic clip has been unclipping - so thank god for the Velcro safety strap! We ordered a new one from the official Julius K9 UK Amazon Shop a few days ago from the same listing as we did in 2021. Upon inspection and comparing to our old collar, this new collar 1. Did not have the safety Velcro strap that secures over the buckle. 2. On further inspection, the quality of the collar itself and the plastic buckles were flimsy and of lower quality. I originally thought, perhaps this was a one off defective item because when I referred back to the advertised photos - the collar has the Velcro safety strap BUT then I read the negative reviews and realised I’m not the only one that has this issue. SO, it seems that the company has re-designed the Julius collar for a POOR quality version but are now FALSELY ADVERTISING their product. It is also alarming that the company is also stating that these collars are suitable for large working dogs, this is dangerous. We have a 50kg very strong working line ex- military German Shepherd that is dog aggressive - these collars are useless for this type of dog so please please adjust your advertising to suit your weak low quality collars. This is really unfair on old customers who relied on your previously well designed SAFE products.

11. desember 2025
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Svar fra Julius K9 UK

We are very sad that you have left us such a poor review on a product that you purchased elsewhere. This seems very unfair.
I can assure you that all our collars with handles purchased directly through our website do indeed have the safety lock feature still in place.
Please send your item back to Amazon and leave your review with them directly. It would be nice if you could remove our review as the item was not purchased from ourselves. Please order directly to be on the safe side in future and to avoid disappointment.

Vurdert til 1 av 5 stjerner

do not buy

Its a con i measured my dog according to their measurements and ordered a harness, it arrived an was too big i have had to return this at my own cost and i haven't been refunded the delivery fee for it being sent to me or for having to be send it back. I have called to ask why this hasn't been done to be met by a very rude lady who hung up the phone on me. Terrible service i will never purchase or recommend this company. If i had purchased through amazon i would of been able to return free of charge and i would of received free delivery how can the same company have different policies.

23. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Julius K9 UK

Hello Angela,
We are sorry you are unhappy with our service.
It does state on the return form that customer's do have to pay for their own return as do other businesses too .
If you required a exchange we would have then shipped this back out FOC.
You did email to say this was too big as the dog was on the cusp of 2 sizes and you stated yourself you chose to size up .
This is not a con of our website or measurements but in fact your own choice to choose this size.
If you were unsure on sizing we could our help if you would reached out .
In regard's to the postage refund - part of the order was kept as this was a personalised patch which are none returnable/refundable or exchangeable again as stated on the website therefore the postage can not be refunded as the item in question can not be sent back.
The customer service team have said you were shouting at them and being quite rude on the phone regarding this matter as you wanted your postage back but they explained why it wasn't refunded.
Our staff will not be subject to this kind of behaviour.
Thank you,

Vurdert til 5 av 5 stjerner

I don’t normally leave reviews but feel…

I don’t normally leave reviews but feel compelled to do so on the exceptional customer service. My harness arrived to find that I had not measured the correct size for my dog (my bad). I was a little concerned to find the Julius K9 phone number not working so wrote an email requesting a replacement. Received an answer on the same day, posted back the harness that day and received a replacement two days after sending the wrong size back! Not gone on a walk with it yet but have already fitted it to my nervous dog and she is very comfortable with it. Thank you Julius K9.

11. oktober 2025
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Vurdert til 1 av 5 stjerner

Causing long term damage

These harnesses cause so much long term damage! Unfortunately, a lot of people still buy them, not knowing what these harnesses actually do. First, they cut in at the throat as they sit too high (a harness needs to sit on the breast bone, the sternum, to protect the neck). Second, they restrict free movement of the shoulder: the big strap at the front goes across the shoulder joint, the (usually very big) buckle on the left causes pain with every step as the leg tries to swing back, the bottom strap cuts into the armpit (axilla) on most models, the huge firm fabric at the top covers the shoulder blade completely. The shoulder and front leg cannot move naturally in these types of harness. The purpose of a harness is to protect the neck when they pull. A harness should never be used as a training device or anti pulling device. These harnesses do just that - prevent a dog from pulling because they are painful. Consequence? A dog changes its whole biomechanics of movement, leading and contributing to long term damage, for example back problems, hip problems, cruciate injuries, shoulder problems, elbow problems...you get the picture. Please don't buy them. They were not designed with the dog's health in mind. (written by a veterinary surgeon and Galen Myotherapist who is frustrated with badly designed harnesses and the damage they cause because I see it several times a day at work)

10. september 2025
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Svar fra Julius K9 UK

Information misleading customers, disguised as expert opinion is something we and other dog equipment manufacturers have sadly got quite used to.
Julius K9 is indeed the only dog harness company to have run many scientific tests involving vets, universities, biomechanics, gait analysis which allows them to produce over 3 decades of high level comfort and freedom of movement and safety for dogs. Hence why they are the brand of choice for the police, prison, search and rescue dogs and many other working dogs not only in the UK but worldwide.
Please everyone feel free to do your own research regarding harness restrictions. Science proves that a y-shaped harness actually restricts the dogs shoulder movement more than a chest harness which was published in the journal veterinary record. They also sit high on the neck causing beathing obstruction.
Julius-K9 continues to conduct numerous motion and technical analyses in collaboration with universities and authorities to create the perfect dog equipment. This careful analysis and product development over three decades ensures that JK9 products guarantee the highest level of comfort, freedom of movement and safety for dogs.
Please see the link here ( https://julius-k9.com/certificate/ ) for research results including:
• The Julius K9 Powerharness, free breathing, free movement
• Y-harnesses can be more restrictive on the dogs shoulder movement
• The influence of harness design on forlimb biomechanics
• Canine analysis for gait evaluating harnesses
You may also find information here - https://julius-k9.co.uk/blog/idc-harness-biomechanical-study `
Scare mongering by uneducated individuals including making specific accusations that are factually untrue as per research will not be tolerated and there is a dedicated team where as facts are false, defamation law may apply.

Vurdert til 5 av 5 stjerner

Cannot fault this company

Cannot fault this company, ordered a harness and it arrived the next day. It was fantastic quality but I ordered the wrong size, I emailed them and they could not have done anymore. I received an email confirmation of the new size harness the next day. I will definatly by again from this company .

4. august 2025
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Vurdert til 1 av 5 stjerner

I have 3 Julius K9 belt harness size 0 …

I have 3 Julius K9 belt harness size 0 2 have the chrome metal D ring to attach the lead the 3rd and latest one which is what I am reviewing is awful the plastic replacement D ring keeps snagging on the lead attachment and the ring keeps trying to twist within the webbing I will not use it anymore and will only buy another if it’s confirmed by seller to be metal and not plastic This I purchased on 17-5-2025 through Amazon but only reviewed today thanks for reading

21. juli 2025
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Svar fra Julius K9 UK

Hello Raymond, As we are not the manufacturer and these items did not come from ourselves, you are reviewing the wrong company so would appreciate if this can be removed. If you wish to purchase harnesses with metal rings please get in contact with our team at customerservice@julius-k9.co.uk

Vurdert til 5 av 5 stjerner

Nothing but praise for julius k9 uk

Nothing but praise for julius k9 uk. I made an error when ordering rather than send me the incorrect order, they checked with me, pointed out my possible error and asked if I had made a mistake. When I realised and told them they corrected the error and refunded me the difference. Grestvsrtbice

8. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Leads are not fit for purpose

We’ve had two jk9 leads with clip fittings and both have now just started slipping off the harness clip. One is 6 months old and one about a month old. Luckily these events happened away from main roads. We’ve tried alternating the way we apply the clip to minimise the chance of a harness clip triggering the release accidentally but it did it again. There’s something wrong with the design, the spring or overall q&a but they are going in the bin as we cannot trust them. My wife is still waiting for a response to the issue from the company.

28. juni 2025
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Svar fra Julius K9 UK

Morning Peter, We have taken a look through our orders and emails and can see no correspondence regarding this matter. Have you contacted customer service with your order number and details of the issues raised? Julius products purchased directly come with a 1 year warranty. Kind regards

Vurdert til 1 av 5 stjerner

Terrible designed plastic buckle

Terrible designed plastic buckle, just pops open when dog lunges at something. Avoid this junk and get something with a metal buckle. No good for big strong dogs

22. mai 2025
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Svar fra Julius K9 UK

Hi Albert, It seems we have had no correspondence from you regarding this matter either by phone or email to offer you any support. We can however state that our harnesses are the choice of not only the UK but Worldwide Police, Prison, Protection and Security Dog handlers, all of whom trust our products for their strength and durability on dogs that require extra safety when being worked. If you have a failure of buckle then we need to take a look as this is usually caused by damage outside of our control. The buckle cannot and will not come undone of its own unless it has been damaged in some way. Please contact our customer support at your earliest convenience.

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