We’re absolutely delighted with our new Ankarsrum mixer We bought from Juicers.ie. The website was easy to navigate, prices were very competitive, and my order was processed and delivered within ju... Vis mer
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Se hva andre synes
I bought a Hurom H200 juicer two months ago and it has been one of the best investments I’ve ever made. It really is a very well-equipped machine, with enough capacity for four people. It runs very sm... Vis mer
Rare review writer. Was compelled to write this after the anxiety i had ordering from here with their rating: Black Friday so minor delay, but shipped and arrived from Ireland to Berlin in under a wee... Vis mer
I’ve purchased 3 high end small kitchen appliances from Juicers.ie and am impressed with the speed of delivery and how well the items were packaged so they arrived undamaged. I bought a Vitamix bl... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Juicers Ireland, Juicers in Ireland, Juicing Ireland
Kontaktopplysninger
Irland
- juicers.ie
4,2
Bra
200 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great shopping experience
Great shopping experience, good customer service, very happy with product purchased
22. mars 2024
Anmeldelse skrevet uten oppfordring
Very poor customer service.
Bought a excallibur dehydrator and it overheated from day one. Contacted customer service with no response.
11. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Juicers.ie
I am very sorry that you are dissatisfied. I have investigated into your correspondence with the support team and can see that your initial email was sent on 11th Feb and responded to on the very next day, 12th Feb. My colleague from the support team responded advising that she has checked with Excalibur and they have advised that the hyperwave patented technology keeps the interior temperature high enough to remove moisture while ensuring food temperature is low enough to maintain enzymes and nutrients. So the temperature of the actual produce doesn't get affected.
Hence, I am surprised that you are claiming you received no response which is not the case as my colleague responded with a technical response received from Excalibur confirming that your dehydrator is not overheating.
Shine Kitchen CO. Easy Cold Press Juicer
This was first time I was ordering from Juicers.ie and i order Shine Kitchen CO. Easy Cold Press Juicer With XL Feed. I can say that very happy with fast delivery and also with juicer. Very nice looking, quiet juicer and also cleaning is so easy. Looking forward to use this juicer for a long time :)
20. februar 2024
Anmeldelse skrevet uten oppfordring
Juicers.ie has very fast delivery and good service
Juicers.ie has very fast delivery. They even called me 2 times. 1 time after the postman tried to deliver at my house (I was not home) so the called me, to make sure I knew where to pick up my package.
2 time after I have picked up my package, to be sure that everything was in order, and if i was satisfied.
VERY GOOD SERVICE *****.
9. februar 2024
Anmeldelse skrevet uten oppfordring
Swiftly delivered
I was astonished at how swiftly my order was delivered to my doorstep.
Superb service.
This is my second purchase with juicers.ie and I have experienced total efficiency.
23. januar 2024
Anmeldelse skrevet uten oppfordring
Very slow delivery process
It’s been a month since I’ve bought a Kitchenaid and it hasn’t arrived yet. Obviusly I’m very disappointed with the delivery process. Poor comunication department.
I have ordered from the official website on Monday and it will be home Friday, that’s what I’m talking about. Now it’s in Belgium, Friday will be in Barcelona. I don’t know why they are so slow with that but it’s something wrong in the way they work.
PD: “There was an issue with the address which needed to be verified…” You confused the company name for the adress that I provided you in the first place, that was the “issue”. Seur tried to deliver the parcel without calling or contacting me to set an hour where I could be home, they never called me to know where I was actually at the time they attemted the delivery. Now they don’t know where the parcel is, and I know that because I called them, not because of you. Everything about you is quite disappointing.
22. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Juicers.ie
I am sorry that you feel the delivery of your parcel is slow. I have looked into your order and your email correspondence with our support team. I can see that your emails have been responded to promptly and you have been kept informed about your delivery. There was an issue with the address which needed to be verified with yourself and then DPD attempted delivery on 17th January and then again on 18th January and there was no one available to accept the parcel. Hence, I appreciate your frustration, however, the delay has not been from our end. Nevertheless, I apologise for your dissatisfaction.
Steamer
Very good product Steamer use everyday
i recommended to everyone fast delivery I cant say nothing bad
2. januar 2024
Anmeldelse skrevet uten oppfordring
Excellent company to buy from!
I was happy to find this product available for sale in Ireland. The Cuisinart ice cream maker is an expensive machine, but once you use it and taste the ice cream, it is a keeper. I looked at many ice cream makers before making this choice. The selling company made the purchase, payment and delivery process seamless.
11. desember 2023
Anmeldelse skrevet uten oppfordring
Very straightforward service
Very straightforward service, good pricing, clear website design, rapid shipping of my blender which arrived in perfect condition!
16. januar 2024
Anmeldelse skrevet uten oppfordring
Great price, great service, speedy delivery
All perfect!! Thank you
3. januar 2024
Anmeldelse skrevet uten oppfordring
SCAM COMPANY - PISSING ON THEIR CUSTOMERS AND CONSUMER RIGHTS
AVOID BUYING HERE! This Company is scamming foreign customers. Forget about getting any help if a problem occurs. I’m a Portuguese customer who fell for their online ads here in Portugal and bought a kitchen aid machine for €600, they just forgot to mention, that they are not adjusting their products to the markets they are targeting, meaning I have a machine with a 3-plug, not a EU plug. Back and forth with the company, they don’t even accept my return and refuse to corporate about finding a solution.
1. They actively advertise and target EU countries in their marketing
2. They choose to ship to EU countries
3. They don’t mention anything about 3-pin plug in description, making the customer take it for granted that the company naturally is adapting their products to local standards where they are operating.
The product was bought for a Christmas gift which made it impossible to figure out the issue within 2 weeks. Juicers.ie are ice cold and basically telling me to “shut up” and keep the product! They don’t care at all and are just misleading you completely. I’ll never be using this product. I don’t want to deal with a converter on a high end product - it takes quality away from the experience and just makes it not cool. I can tell from my conversations with the support team, that this company will not be supportive should any problem occur, so beware - I can’t recommend anyone to take chances with them. They are terrible and arrogant to speak with and their arguments are so poor. It's like talking to a child who can't understand common sense and definetly have no idea about their responsabilities as a company with B2C sales all over Europe. You have to adapt to local standards as a company, when choosing to operate and do sales abroad, but they completely fail to do so. I found this company only because they were pushing sales to Portugal via ads. Do they also avoid paying VAT abroad where they are operating? Thats their argument all the way through, they are IRISH, meaning they have no responsibilities whats so ever. Fraudsters is what they are. This company has lowest moral standards that I have ever seen.
___
Update: 15.1.2024
Juicers.ie say in their reply that they ship the product with an adaptor, which is not true. The product did not come with an adaptor. Juicers.ie has now finally accepted to take back the product and I have returned it to them.
9. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Juicers.ie
I am very sorry that you are dissatisfied. I have read the email correspondence with our support team who tried to explain to you that when sending products outside Ireland, we include an adaptor with the product and it can be used with the adaptor which is perfectly safe. We have many customers purchasing from outside of Ireland who use the product with the adaptor provided with no issues. We are an Irish based company so our products have to be compatible for the country where we are based. The same principle is purchasing from Portugal for delivery in Ireland. It is inevitable that the product will come with a two pin plug because, the local country has two pin plug sockets. As you were not happy to use the product with the adaptor that was sent with your product, the support team have sent you the returns instructions so that you can return the product for a refund.
Great service and fast delivery
Awesome service and super fast delivery. Would 100% recommend.
14. desember 2023
Anmeldelse skrevet uten oppfordring
As Expected
Website very easy to use. Delivery quicker than I had expected. Product is exactly as expected.
12. desember 2023
Anmeldelse skrevet uten oppfordring
Very competitive price and delivery…
Very competitive price and delivery within a couple of days
8. desember 2023
Anmeldelse skrevet uten oppfordring
I feel I am being scammed
I feel I am being scammed. I have ordered my juicers over three months ago. The first order never arrived. No evidence of any order coming through, no request of customs fees, no notice from the delivery of a failed attempt... When I contact customer service they ask me to pay again for shipping and will send me a new one as it looks it was returned to the depot. The second shipment again miraculously does not arrive. I work from home, there is no way I could miss a shipment when it said it would arrive. I have paid almost 600 euros for this juicer 3 months ago and now would like a refund and I am not getting anywhere. I don't know what's happening??? Has anyone had the same or similar experience. I am left without a refund and without the juicer. Please help.
7. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Juicers.ie
I am sorry that you are not satisfied. I have investigated into the issue with your delivery and can confirm that the first time your order was dispatched, the parcel was attempted delivery three times and you were not available to accept the parcel. Hence, the parcel was returned back to ourselves. The parcel was then re-dispatched and on this occasion, DPD had an internal processing error which resulted in the parcel being returned back. Following the second return, the full refund has been issued to you via Paypal which was your payment method. Paypal have also confirmed that you have received the full refund for the purchase.
We have been in business for over 13 years now and have had many happy customers. In your particular case, we were simply following the procedures of waiting to receive your parcel back and then the full refund was issued which is standard practice across the retail industry.
Quality products
Order arrived as shown on the website.Placed an order and had a short question regarding DPD delivery.Prompt reply from customer service during black Friday.Great website to get Juicers and kitchen aid products.Wonderful experience I would buy from this site again.
24. november 2023
Anmeldelse skrevet uten oppfordring
My Kitchen Aid Purchase Experience
I have owned a Kitchen Aid Stand Mixer for decades while living in the US. I couldn’t bring it with me when I recently moved to Europe, and I was thrilled to find that I could get one from Juicers. From a placing my order to delivery the service was faultless. I’m very happy with my product.
1. desember 2023
Anmeldelse skrevet uten oppfordring
The best place to get blenders in…
The best place to get blenders in Ireland. Good choice and prices of high quality blenders (and other things presumably, but I was interested in blenders). Good prices and quick delivery. Did not require much communication as everything went well so can't comment on that. Could have sent over a tracking number, but given it was a local Dublin delivery it did not matter. Overall highly recommended.
1. desember 2023
Anmeldelse skrevet uten oppfordring
Indifference to after sales issues and queries
We bought a Sana 727 supreme and oil extractor - a purchase of over €900. Delivery excellent however after sales support very poor. The oil extractor has very sharp edges resulting in several deep lacerations when assembling the unit with the result that we will be unlikely to ever use it. The response from the team on advising them of the issue was indifference. I would also caution on the videos on the website as a guide to what is actually included with the purchase - specifically recipe books and cleaning brushes as demonstrated in the videos do not come with the purchase. Again the response on querying this was it was a marketing team video and no responsibility for the misleading demonstration was forthcoming. Disappointing experience overall - buyer beware.
I note no reference to the indifference to after sales queries in your defensive response to the feedback given. In my experience once you get defensive you’ve lost the audience and the argument. My experience remains negative
6. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Juicers.ie
Thank you for you review and I am very sorry that you are unhappy. I have investigated into the issue with your order after purchase with our Support team and can see that Mr Thompson emailed our support team advising that there was a sharp burred edge on one part of the oil extractor which was the mounting unit. He went on to further advise that in order to use the oil extractor, he removed the sharp edge with a small round file and he was happy to use the oil extractor. He just wanted clarification in regards to the mounting unit coming into contact with water following the filing as the manual stated that it should never be washed. He advised that he had splashed water on it, to which we confirmed that the Sana Service Department had advised that his warranty would not be affected and that splashing water once would not cause any problems with the mounting unit.
In regards to the video on our website on the Sana 727 Supreme juicer, my colleague from the support team did reply advising that we do not state in the video that the cleaning brush and book are included. She did explain that in the video, you can also see other kitchen appliances, as its a showroom kitchen but it doesn't necessarily mean that all the items visible in the video are included with the product.
Unfortunately, the marketing team can't remove everything from the kitchen when recording the video, as they need knives, chopping boards, cleaning brushes, cleaning liquid etc just as you would need in your kitchen when juicing with your Sana 727 Supreme juicer. The kitchen appliances and kitchen accessories are visible in the video for decorative purposes to try replicate a normal kitchen otherwise, the background would look very bland.
All products come with a manual and the parts that you would have received with your Sana 727 Supreme juicer will be in line with the manual. Hence, in your instance, the manual would not state that the Sana 727 Supreme comes with a recipe book and cleaning brush.
A great service with a quick delivery.
24. oktober 2023
Anmeldelse skrevet uten oppfordring
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